Track-POD Software
Track-POD is a cloud-based fleet management solution that caters to businesses across various industries such as logistics, 3PL, manufacturing, distribution, courier services, food and parcel delivery and more. Key features include delivery management, safety management, vehicle tracking and routing, visual communication and proof of delivery.
Users can monitor arrival and departure time for different sites, use various analysis tools to generate reports and create a customized matrix of reasons for non-signing of documents. The solution also provides users with mobile applications for iOS and Android devices that feature electronic signing, geotags and timestamps, vehicle check, barcode scanning, drivers’ notes and more.
Additionally, Track-POD’s APIs enable users to integrate their existing systems with the solution.
Services are offered on a per driver per month basis. Support to users is offered via phone and email.
Supported Operating System(s):
4 Reviews of Track-POD
Showing 1 - 4 of 4 reviews
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Write a reviewAaron from One Extra Guy Inc.
Number of employees: 11-50 employees
Ease-of-use
Value for money
Customer support
Functionality
October 2018
Excellent POD software
All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!
Pros
Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!
Cons
The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.
Response: Track-POD, Track-POD
October 2018
Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.
Henry from 2 Guys with Knives
Number of employees: 11-50 employees
Ease-of-use
Value for money
Customer support
Functionality
September 2018
Good features, complex and not very user friendly interface
We really need help with the interface of the app because it does not adapt well to our company's delivery reports.
Pros
Its optimization system with several routes
Cons
Time restrictions, the app assigns people in the same time frame if they are located in the same address, even if they belong to different time frames, the app ignores these issues very often.
Response: Track-POD, Track-POD
October 2018
Hi Henry, please let us know if you received our answers/solutions by email regarding the time restrictions and the interface.
Elsa from SPONE
Number of employees: 11-50 employees
Ease-of-use
Value for money
Customer support
Functionality
September 2018
Great tool to smooth operations
Easy to set up; quick onboarding; very friendly team; great support; even got the app translated in 2 days.
Pros
Easy to set up
Easy to customized
Easy to use
Structure back-office
Smooth api integration
Cons
No free Access to real-time information via the API; would I like to use driver tracking info
Response: Track-POD, Track-POD
October 2018
Elsa, Thank you! We recommend that you try the updated Live Tracking module to track drivers. More here - https://track-pod.zendesk.com/hc/en-us/articles/360005943754-How-to-set-up-Live-Tracking-for-your-Customers- or https://track-pod.zendesk.com/hc/en-us/sections/360000639994-Delivery-Tracking-Vehicle-Tracking
grega from Pako - sign parts
Number of employees: 51-200 employees
Ease-of-use
Value for money
Customer support
Functionality
September 2018
Great upgrade for service
plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, .... if your company does any deliveries you need their app.
Pros
ease of use. you bring delivery service online into e commerce and all inserts are traceble.
Cons
some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.
Response: Track-POD, Track-POD
September 2018
We appreciate your review and will keep doing our best to meet your needs.
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