Track-POD is a cloud-based fleet management solution that caters to businesses across various industries such as logistics, 3PL, manufacturing, distribution, courier services, food and parcel delivery and more. Key features include delivery management, safety management, vehicle tracking and routing, visual communication and proof of delivery.

Users can monitor arrival and departure time for different sites, use various analysis tools to generate reports and create a customized matrix of reasons for non-signing of documents. The solution also provides users with mobile applications for iOS and Android devices that feature electronic signing, geotags and timestamps, vehicle check, barcode scanning, drivers’ notes and more.

Additionally, Track-POD’s APIs enable users to integrate their existing systems with the solution.

Services are offered on a per driver per month basis. Support to users is offered via phone and email.

Maps
Maps
Maps
Goods list
Goods list
Vehicle check
Vehicle check
Route list
Route list

Supported Operating System(s):

Web browser (OS agnostic)



4 Reviews of Track-POD

Overall rating

5.0 / 5 stars

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Aaron from One Extra Guy Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent POD software

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Pros

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Cons

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

Response: Track-POD, Track-POD

October 2018

Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Henry from 2 Guys with Knives

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Good features, complex and not very user friendly interface

We really need help with the interface of the app because it does not adapt well to our company's delivery reports.

Pros

Its optimization system with several routes

Cons

Time restrictions, the app assigns people in the same time frame if they are located in the same address, even if they belong to different time frames, the app ignores these issues very often.

Response: Track-POD, Track-POD

October 2018

Hi Henry, please let us know if you received our answers/solutions by email regarding the time restrictions and the interface.

Elsa from SPONE

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great tool to smooth operations

Easy to set up; quick onboarding; very friendly team; great support; even got the app translated in 2 days.

Pros

Easy to set up
Easy to customized
Easy to use
Structure back-office
Smooth api integration

Cons

No free Access to real-time information via the API; would I like to use driver tracking info

Response: Track-POD, Track-POD

October 2018

Elsa, Thank you! We recommend that you try the updated Live Tracking module to track drivers. More here - https://track-pod.zendesk.com/hc/en-us/articles/360005943754-How-to-set-up-Live-Tracking-for-your-Customers- or https://track-pod.zendesk.com/hc/en-us/sections/360000639994-Delivery-Tracking-Vehicle-Tracking

grega from Pako - sign parts

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great upgrade for service

plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, .... if your company does any deliveries you need their app.

Pros

ease of use. you bring delivery service online into e commerce and all inserts are traceble.

Cons

some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.

Response: Track-POD, Track-POD

September 2018

We appreciate your review and will keep doing our best to meet your needs.


Displaying 1 - 4 of 4 reviews