This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.

There could be an improvement with the shipping labels.

Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team

The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.

We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry.

Disappointing

Route planning works for us but that’s about it. Customer support very poor.

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

easy to use.

Easy API and very user-friendly. What we need is there for the right price-quality ratio.

Route sheet order numbers do not match the order of the number of addresses

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.