Track-POD

RATING:

4.7

(131)

About Track-POD

Track-POD is a single-dashboard solution to all of your last-mile logistics challenges. 1. Optimize thousands of deliveries and collections at once. 2. Print shipping labels and scan barcodes for orders and items. 3. Document partial delivery and overdelivery for B2B logistics. 4. Customize Proof of Delivery template and share live tracking links with customers. 5. Access 2 years of analytics, driver stats, and built-in reports. 6. Deliver in full & on time, every time. Thanks to the intuitive interface of our web and mobile apps, we can guarantee same-day implementation and smooth integration with your systems.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Track-POD Pricing

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows: Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month Advanced Plus: $69 a month per driver/vehicle billed annually OR $79 month-to-month Enterprise: Contact Track-POD for Enterprise pricing. $19 a month per driver if billed annually.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Plan your routes with ease using our route planning software that allows unlimited stops.
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Track-POD Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Track-POD

1 - 5 of 130 Reviews

User Profile

Pavlos

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A great toolkit for delivery services

PROS

This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.

CONS

There could be an improvement with the shipping labels.

Vendor Response

Hi Pavlos, Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel.

Replied September 2022

Matthew

Logistics and Supply Chain, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great tool for managing zero emission deliveries

Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team

PROS

The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.

CONS

We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry.

Reason for choosing Track-POD

Simplicity of pricing structure, free trial with sufficient time to fully understand the product, quality of solution

Vendor Response

Hi Matthew, Thank you for sharing your experience with Track-POD. We're proud to know it serves the zero emissions cause.

Replied September 2022

John

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Not good for those with mixed sized consignments. Ideal for those that ship a specific size

Disappointing

PROS

Route planning works for us but that’s about it. Customer support very poor.

CONS

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

Reason for choosing Track-POD

We thought it could do what we wanted

Paola

Food Production, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Best Rout planner

PROS

It is easy to use and the customer service is responsive, quick and good - above all you speak to real people. Olga was AMAZING.

CONS

would be good if i could choose between quickest and shortest routes

Vendor Response

Dear Paola, Thank you so much for your glowing review of Track-POD on Capterra. We are thrilled to hear that you have had such a positive experience with our service and that you find it easy to use. Your kind words about our customer service, especially your mention of Olga, mean a lot to us. We strive to provide responsive and helpful support, and it's wonderful to know that this has made a difference for you. We also appreciate your feedback regarding route options. Offering the ability to choose between the quickest and shortest routes is a valuable suggestion, and we will certainly take it into consideration as we continue to improve our product. Thank you for choosing Track-POD and for taking the time to share your thoughts. If you have any more suggestions or need further assistance, please don't hesitate to reach out.

Replied June 2024

Marcus

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Marcus Teunissen

easy to use.

PROS

Easy API and very user-friendly. What we need is there for the right price-quality ratio.

CONS

Route sheet order numbers do not match the order of the number of addresses

Reason for choosing Track-POD

Best match that lives up to our expectations.

Reasons for switching to Track-POD

not easy to use. Difficult API. No route optimization.

Vendor Response

Hi Marcus, thanks for leaving a review!

Replied September 2022