super satisfied .

very friendly user , love the dispatch software

i like everything. very organized. no complains

The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.

The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.

Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request

Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.

Overall the system is great, it just needs some tweaking.

Processing driver envelopes is quick and efficient with the system. Maintaining lists of equipment and drivers are easy. Compliancy lists are great and an effective tool.

Pc Miler is very slow and it is difficult to make corrections. If you start a trip and need to add something you must start all over again. When doing an order listing for a customer, you cannot have a column with BOL numbers which most customers want. You have to export it to excel and manual add them. That takes a lot of time.

Has drastically improved dispatching from the old days of cards/paper on the wall in slats and moving them around. Makes dispatching much more reliable and great helps in avoiding mistakes as the software kind of thinks for you and wont let you make mistakes!

Program is easy to use and intuitive in design and application. Things are laid out in a way that makes sense and is easy to follow!

Could be better at handling one off situations. There is always a work-around that can be figured out, but could be a little more flexible for those types of situations.