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> Reviews of Truckbase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Truckbase is a good fit for you!

Source: https://www.softwareadvice.com/fleet-management/truckbase-profile/reviews

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Truckbase Reviews

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[Overview](https://www.softwareadvice.com/fleet-management/truckbase-profile/)

Reviews

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# Truckbase Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(60)

4

(10)

3

(1)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.9

Value for money

4.7

Functionality

4.6

* * *

### Pros

"Helps us organize our loads and keep track of driver settlements which makes it easier to do payroll."

"We're assigned a responsive Account Manager and any time I've had a support question or issue, the support team is responsive, knowledgeable, and helpful."

"Easy to use and loaded with useful features,I deal with a lot of permits all day and it is easy to get them on here and for the driver to get them (and all other paperwork required,they always have access to it and it prevents late night calls looking for paperwork."

### Cons

"Fuel card integration partially works but does not pass along the fee and no way to add the card fee to the fuel transaction rendering the auto feature useless."

"Company made a fix a few weeks ago for factoring and now my invoices are not as complete as they used to be and had to remove the factoring option all together.. yet invoices still print on the bottom payment should be sent to .........(its blank)"

"Do to our specialized hauling services we are having difficulty sorting through some of the duplicate commodities."

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Truckbase Reviews, Pros and Cons - 2026 Software Advice