--- title: "Webfleet Software Reviews, Demo & Pricing - 2026" description: "Review of Webfleet Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/fleet-management/webfleet-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Webfleet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/webfleet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/webfleet-profile/alternatives/) # Webfleet Review Custom quote Free trial 1 plan Wondering if Webfleet is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Webfleet 4.2 [(70)](https://www.softwareadvice.com/fleet-management/webfleet-profile/reviews/) Pricing Pricing available upon request ### About Webfleet Webfleet is Bridgestone’s globally trusted fleet management solution. Over 60,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations. Do you work for Webfleet? [Manage this product listing](https://www.g2.com/products/webfleet/claim_requests/new?auto=true) Wondering if Webfleet is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Webfleet User Interface ## Popular Webfleet Alternatives Main Product Webfleet 4.2 [(70)](https://www.softwareadvice.com/fleet-management/webfleet-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 3.78Value for money - 4.13Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) 4.5 [(1032)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.28Value for money - 4.26Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [One Step GPS](https://www.softwareadvice.com/field-service/one-step-gps-profile/) 4.8 [(264)](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.78Value for money - 4.83Customer support - 4.73Functionality Pricing Starting at $13.95 per month Get Price Alternative Product [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) 4.5 [(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.21Value for money - 4.40Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.77Customer support - 4.55Functionality Pricing Starting at $35.00 per month Get Price ## Webfleet Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Webfleet Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Webfleet Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation API Asset Tracking Assignment Management Automated Scheduling Chat/Messaging Clock In/Out Compliance Management Customizable Reports Data Import/Export Dispatch Management Driver Management EDI Emergency Dispatch Employee Management Equipment Maintenance File Storage Fleet Management Fuel Management Fuel Tracking Geofencing Geographic Maps Geolocation GIS Integration Historical Reporting Incident Reporting Inspection Management Job Management Live Driver Tracking Location Tracking Lot Management Maintenance Management Maintenance Scheduling Mileage Tracking Mobile Alerts Mobile Signature Capture Mobile Time Tracking Monitoring Multi-Location Order Management Order Tracking Performance Metrics Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Route History Route Management Route Optimization Scheduling Search/Filter Status Tracking Task Scheduling Third-Party Integrations Time & Attendance Tire Management Transportation Management Vehicle Tracking VIN Lookup Workflow Management Workforce Management Work Order Management ## Webfleet Integrations Fleetio Integration rated undefined from -1 review Omadi Integration rated undefined from -1 review Towbook Management Software Integration rated undefined from -1 review ServiceTitan Integration rated undefined from -1 review Maxoptra Integration rated undefined from -1 review Praxedo Integration rated undefined from -1 review See all 8 integrations ## Webfleet User Reviews ## Webfleet customer ratings - Overall rating: 4.2/5 - Total reviews: 70 ### Rating distribution - 5 stars: 43 reviews (61%) - 4 stars: 15 reviews (21%) - 3 stars: 4 reviews (6%) - 2 stars: 2 reviews (3%) - 1 star: 6 reviews (9%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 3.8/5 - Customer support: 4.1/5 - Functionality: 4.1/5 --- ### Webfleet: Outstanding and Market Leading - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Webfleet overall is something I live by in the transport world on a day to day basis. Without it, I would be running blind and unable to manage my transport network across the regions. Webfleet empowers, and gives the ability for Fleet Management to be successful regionally through its vast remote network data sharing. Their hardware for tracking and tachograph sharing is first class allowing the software to do its thing. Without Webfleet and its offshoots, I would be spending most of my time driving around various sites chasing after drivers. Thank you so much to the entire Webfleet Team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When you factor in Webfleet exceptional live tracking with OptiDrive and Tachograph Management facilities then the value for money is exceptional as it is a one stop shop for all your fleet management needs. There is a nice steady learning curve which progresses nicely to competent level where even detailed route planning is available. Its a very user-friendly modern software system that's high on security and free of bugs and issues. The supporting staff that work here are phenomenal and are only an email or phone call away from providing assistance. If I was unsure then I would always consult the vast array of detailed, understandable training videos on offer first. #### Cons Its almost too good! Certainly makes my job less of a challenge :-) But in seriousness, I can not fault Webfleet at all. --- ### WEBFLEET USE - Overall rating: 4/5 - Reviewer: SIMON J. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used it for almost 9 years and find it very user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like it's ease of use, and the ability to use it on my phone. #### Cons Can't really aim any criticism at it. Never had to do the the more complexed side. #### Reasons for switching to Webfleet Cost and quality of product, it was sold well to me --- ### Awful company, poor software, ZERO customer service - Overall rating: 1/5 - Reviewer: Ricky H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Awful service. Once they have confused you into signing a contract (so many pages by the way, but no contracts for any other Telematics services...hmmm). They also COLD CALL. Its not the 80s guys. Cold callers are what puts fear into many people at home, the elderly, the vulnerable and its a practice that should be condemned to the history books. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time. #### Cons There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time. I had been cold called by this company as we have a fleet of hire vehicles. I believed I was signing up for two devices for two years but apparently they signed me up for four which was never discussed in our phone calls. We have other telematics providers who during COVID happily offered us a pause in service as we had no work for months, many of our fellow hire companies in London went out of business. Plant-I gave us 4-5 months pause in payments but still kept the tracking live! They then reduced their costs from £8 to £4 per month per unit. TomTom Webfleet best price they could do was £11 per unit...for FOUR YEARS, its laughable. All other services have an app, TomTom do not...it costs extra. You literally could not make it up! #### Reasons for choosing Webfleet They cold called and told me their service was great. Having used it I can confirm that out of three telematics solutions our business has used, this is the least featured, most expensive, and good luck getting hold of customer services unless you're trying to terminate your contract --- ### Top Service - Overall rating: 5/5 - Reviewer: Dan G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very good, nothing to complain about with webfleet just a few minor things with the resellers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Account managers are excellent and have assisted throughout, FleetTrak have been very helpful so far in our transition from Verizon #### Cons This isn't a Webfleet issue but a reseller issue, poor experience with one reseller and very slow installation times. #### Reasons for switching to Webfleet Verizon couldn't offer what they promised. --- ### A must have for everyone. - Overall rating: 5/5 - Reviewer: Lynda G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loved it ever since we bought the first three units. Each new vehicle to the fleet is automatically fitted with a tracker unit. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Handy to know where the vehicles are, should a client need to know how far away they are. Before we had a tracker fitted, our machines, trailer and vehicle were all stolen - never recovered. If the Tracker had been fitted, I would be 7 machines richer! #### Cons Certainly suits my needs perfectly. I cannot fault them for anything. --- ### BE CAREFUL they are cheaters - Overall rating: 1/5 - Reviewer: Katerina P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered The agent tell me that i need to sign the preorder contract to get the full presentation, and didn't send me the conditions, only description of devises and the order form. After we saw the presentation we think few days and decided that we don't need it, but they told us that we had already singed the normal contract, they just add to my order form conditions (without my sign) and somehow it transformed judicially into full signed contract. The company has very sly contract! if you sign it at the same moment you will be their slave! AT LEAST 3 YEARS. You can not cancel it even if you decide that you don´t need them the next day! You can not reduce the amount of trackers even if you don't have any cars anymore or don't use any trackers! The devises always miss connections with the GPS, so they always are useless at this time. During 2.5 years at least 7 devises was broken not because of someones fault and you need to wait them to be changed and pay for this time. They don show if someone will disconnect as was promised, only after someone reconnect it. and most interesting thing is that if your devise will broke in 2 years the won't change it because they have "WARRANTY" and doesn't meter that they are Rented and doesn't matter that exactly this devise have already changed and has less then 6 month! The most Awful company i have met in the Europe! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The only good thing is a lightness of use #### Cons Everything: the quality, support. and it is useless, because anyone can take out their tracker and you won't know about it till someone reconnect it --- ### Must have this - Overall rating: 5/5 - Reviewer: Michal S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Checking the current location of the vehicle #### Cons Unable to share vehicle location, sometimes the client requires it and I don't have that option. --- ### Fantastic product BUJT with really pathetic support lacking knowledge about its own product - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Overall the product does exactly what it says it does - track your vehicles. In addition to that it is one of the few products that based on tracking of over 20,000 km when I look at the Tom Tom software odometer reading of any of my vehicles it is usually 50 km or less than the actual reading of the vehicle. If you know anything about GPS software packages that's impressive and it also means that the inbuilt service reminders of any type can also be trusted without question. Powerful stuff. #### Cons Tom Tom would have to have one of the most rediculously poor support systems of any company that I have ever been involved with. In fact worse than an Australian Telco and thats saying something. Not only are they slow in their responses often taking several days, but they are often wrong too. Sadly bad enough to bring their overall rating down to below average. --- ### Back Up Does Not Exist Do Not Waste Your Time - Overall rating: 1/5 - Reviewer: Austen L. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Good system when it works, but when it goes wrong, you have to pay to fix TomTomTelematics devices that are rented from them? #### Cons No back up. if anything goes wrong you are on your own, I have only had a problem with 1 unit out of 4 so far, 2 people at TomTom customer support said we have to pay to fix the issue although we rent the units? Don't think so!! Have just cancelled the 4 units, not clever Tom Tom!!! --- ### It is a good software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used weekly for free trial - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Tomtom WEBFLEET provides all required features which is impressive and can be trusted without questions. #### Cons It is too complicated and not easy to setup. The Graphic User Interface can be improved more friendly. --- Showing 1 - 10 of 70 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/webfleet-profile/reviews/) ## Webfleet Popular Comparisons [Samsara vs Webfleet](https://www.softwareadvice.com/fleet-management/samsara-profile/vs/webfleet/)[One Step GPS vs Webfleet](https://www.softwareadvice.com/field-service/one-step-gps-profile/vs/webfleet/)[Motive vs Webfleet](https://www.softwareadvice.com/fleet-management/motive-profile/vs/webfleet/)[Connecteam vs Webfleet](https://www.softwareadvice.com/hr/connecteam-profile/vs/webfleet/)[Elite EXTRA vs Webfleet](https://www.softwareadvice.com/fleet-management/elite-extra-profile/vs/webfleet/) [Compare All Alternatives](https://www.softwareadvice.com/fleet-management/webfleet-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2745) Recently recommended **557** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (830) Recently recommended **148** times [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) **4.0** (148) Recently recommended **135** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **122** times Stuck Between Options? 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