Webfleet

RATING:

4.3

(60)

About Webfleet

Webfleet es una innovadora solución de software de gestión de flotas (SaaS). Entre sus principales características se incluyen aplicaciones de seguimiento por GPS, envío y programación y mantenimiento de flotas. Webfleet permite a los usuarios rastrear la ubicación de todos sus vehículos. Los vehículos y sus ubicaciones se pueden ver en tiempo real, en mapas o en un dispositivo móvil. Permite a los usuarios decidir qué empleados, clientes, subcontratistas y socios tienen acceso a la información de cada vehículo o grupo de vehículos. Webfleet registra cuándo empiezan a trabajar los conductores, cuándo hacen descansos y cuándo terminan los trabajos. El kilometraje del conductor puede ser monitorizado por día, semana, mes o año. El tiempo de conducción puede registrarse...
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Webfleet Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Webfleet

1 - 5 of 57 Reviews

Lynda

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Brilliant use to track your vehicles

Fourteen years and counting - best thing I ever did since my 4x4 was stolen. Now I feel safe in the knowledge that I would be ableto find them, if any went missing.

PROS

Even in the basic format, it helps me no end. I can see road accidents and holdups which means I can divert my drivers. I can tell customers the location of my driver so they know how long it would take to get to them from that position.

CONS

I like it and dislike nothing about it. All my vehicles are equipped with this.

David

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Ah-mazing! TomTom really takes the cake when it comes to GPS and vehicle tracking systems!

Amazing & user friendly all around! A necessity for any transport related business!

PROS

The software is a HUGE asset to any transportation business! Personally I work in the towing world and this has helped beyond my expectations. It also integrates with my current dispatching system which is more than i could ask for!

CONS

Nothing comes to mind when i hear "con". The support alone makes this system unbeatable! If anyone can find a con in this software, i'd love to meet em!

Vendor Response

David, Thank you for sharing your experience we love to hear from our customers!

Replied June 2018

Katerina

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2020

BE CAREFUL they are cheaters

The agent tell me that i need to sign the preorder contract to get the full presentation, and didn't send me the conditions, only description of devises and the order form. After we saw the presentation we think few days and decided that we don't need it, but they told us that we had already singed the normal contract, they just add to my order form conditions (without my sign) and somehow it transformed judicially into full signed contract. The company has very sly contract! if you sign it at the same moment you will be their slave! AT LEAST 3 YEARS. You can not cancel it even if you decide that you don´t need them the next day! You can not reduce the amount of trackers even if you don't have any cars anymore or don't use any trackers! The devises always miss connections with the GPS, so they always are useless at this time. During 2.5 years at least 7 devises was broken not because of someones fault and you need to wait them to be changed and pay for this time. They don show if someone will disconnect as was promised, only after someone reconnect it. and most interesting thing is that if your devise will broke in 2 years the won't change it because they have "WARRANTY" and doesn't meter that they are Rented and doesn't matter that exactly this devise have already changed and has less then 6 month! The most Awful company i have met in the Europe!

PROS

The only good thing is a lightness of use

CONS

Everything: the quality, support. and it is useless, because anyone can take out their tracker and you won't know about it till someone reconnect it

SIMON

Logistics and Supply Chain, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

WEBFLEET USE

I have used it for almost 9 years and find it very user friendly.

PROS

I like it's ease of use, and the ability to use it on my phone.

CONS

Can't really aim any criticism at it. Never had to do the the more complexed side.

Reasons for switching to Webfleet

Cost and quality of product, it was sold well to me

Michal

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Very recommended

PROS

- User friendly tools - High quality software - Many features - High quality customer service and technical support

CONS

We had some issues with previous generation devices (not in use any more)