Push Operations

RATING:

4.6

(48)

About Push Operations

Push Operations is a cloud-based restaurant labor management platform designed to help HR managers and recruiters automate processes for streamlining payroll, time tracking and task scheduling. Key features include onboarding, remote access, sales forecasting, staff communication, role-based access and regulatory compliance. Teams using Push Operations can handle automated calculations of employee holiday pay, hourly pay and premium pay including overtime, along with applicable provincial, state or federal taxes to ensure regulatory compliance. It comes with a camera time attendance functionality which allows users to track hours of employees, as well as alert managers about rest period, late starts, early clock-ins or staying past scheduled time. Push Operati...
Push Operations payroll

Push Operations Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Push Operations

1 - 5 of 48 Reviews

User Profile

Jo

Verified reviewer

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Takes away the stresses of payroll

The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll

PROS

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

CONS

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Mike

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2019

Review on Push Operations

It's been overall very positive.

PROS

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

CONS

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Reasons for switching to Push Operations

Push operations is a better product, with better customer service.

Vendor Response

Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna

Replied July 2019

Krystle

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2018

The features are very basic; I would like to see more HRIS functions as the HR items are primitive

PROS

The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

CONS

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

Clint

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best thing to come around for the restaurant industry

Our experience has been excellent very professional ad very helpful!

PROS

Very easy to use and the scheduling made our lives easier!

CONS

There isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!

Reason for choosing Push Operations

Really like there software and how they communicated with us!

Reasons for switching to Push Operations

They had similar software but very confusing and the little charges added up to be expensive!

Vendor Response

Hi Clint, thank you so much for the kind review. We're so happy to hear that your use of Push has made your life easier! - Trena

Replied March 2020

teena

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2019

Push - scheduling

Overall, the experience has been above average. Guest experience is great.

PROS

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

CONS

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

Reasons for switching to Push Operations

Because we were spending too much time doing admin of payroll.

Vendor Response

Hey Teena, Thank you for the review and we appreciate the honesty. I would like to try and fix the T4 issue you are having. Can you send a bit more information about it to support@pushoperations.com? -Tianna

Replied July 2019