ArboStar vs Jobber
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.5 / 5
Value for Money
4.8 / 5
4.3 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.8 / 5
4.2 / 5
Last Review Written
November 9, 2023
September 24, 2024
Pros/Cons
Pros
- This has lead to profit increase and more satisfied clients. In addition, the support team is easily accessible and helpful to answer any initial questions i had.
- ArboStar keeps amazing client records. In a single year I might engage with about 2000 existing and prospective tree care clients and I want to make each of them feel important.
- New and improved features continuously implemented. Ease of use, many many great featues and reports in which our entire team uses daily and we each benefit from.
Cons
- I was sold after five minutes of watching but didn't want to be rude and interrupt (sorry [SENSITIVE CONTENT]).
- It was the worst news to a very anticipated update.
- When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out.
Pros
- Overall great software, great team of customer support...very quick to respond. Very great value and professional looking software for the low cost.
- With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.
- I've tried all of the competition, and there's nothing better in my opinion. The price is right, the team is great and they're local to me, and the system is as easy to use as it is powerful.
Cons
- I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.
- No way to require employees to use them on the job. The leadership of this company is scared to death of competition.
- Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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238 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
