ArboStar vs SingleOps
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.8 / 5
4.3 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.8 / 5
4.4 / 5
Last Review Written
November 9, 2023
September 25, 2024
Pros/Cons
Pros
- This has lead to profit increase and more satisfied clients. In addition, the support team is easily accessible and helpful to answer any initial questions i had.
- ArboStar keeps amazing client records. In a single year I might engage with about 2000 existing and prospective tree care clients and I want to make each of them feel important.
- New and improved features continuously implemented. Ease of use, many many great featues and reports in which our entire team uses daily and we each benefit from.
Cons
- I was sold after five minutes of watching but didn't want to be rude and interrupt (sorry [SENSITIVE CONTENT]).
- It was the worst news to a very anticipated update.
- When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out.
Pros
- The onboarding process was super beneficial and the continued customer support is fantastic.
- We’ve been using this SingleOps for a couple years now. It’s super easy to use, has great features, and has great customer support.
- Overall the experience has been GREAT. The onboarding process was absolutely amazing.
Cons
- Sensitive content hidden] is my main man and when he's not around [sensitive content hidden] is also my savior. The lack of customer service help is the worst part.
- Signing up with single ops was one of the worst decisions we have made for our company, avoid at all cost!!! I’m going to Service autopilot much better system.
- You have to buy the software for $3600 + upfront and can only get a refund of 75% if cancelled in the first 30 days.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
