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ArboStar vs Verizon Connect

ArboStar vs Verizon Connect

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Overall Rating
4.8 (37)
3.2 (896)
Ease-of-Use
4.8 / 5
3.4 / 5
Value for Money
4.8 / 5
2.8 / 5
Customer Support
4.8 / 5
2.7 / 5
Functionality
4.8 / 5
3.2 / 5
Last Review Written
November 9, 2023
October 4, 2024
Pros/Cons
  • Pros

  • This has lead to profit increase and more satisfied clients. In addition, the support team is easily accessible and helpful to answer any initial questions i had.
  • ArboStar keeps amazing client records. In a single year I might engage with about 2000 existing and prospective tree care clients and I want to make each of them feel important.
  • New and improved features continuously implemented. Ease of use, many many great featues and reports in which our entire team uses daily and we each benefit from.
  • Cons

  • I was sold after five minutes of watching but didn't want to be rude and interrupt (sorry [SENSITIVE CONTENT]).
  • It was the worst news to a very anticipated update.
  • When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out.
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  • Pros

  • Our experience has been good and we feel that this has made a big difference within our organization for driving safer and just being able to keep track of our vehicles when we need to.
  • I love the ease of use and the ability to set up reports that relate to my business.
  • Their customer service, the products and features and the overall price are great. Honestly after reviewing 3 or 4 competitors this is the best option.
  • Cons

  • I do not like that when your system has an update, that the previous version does not work correctly. The laws did not change, so I am not sure why the system does not work.
  • It was ultimately not usable because it exposed our company to risks of being unable to meet federal ELD mandates due to its regular failures.
  • They have called me a liar, threatened to report me to a credit agency, when they continue to steal my money every month. Taking from my checking account.
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Pricing Range
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos