All Adobe Acrobat Sign Reviews
1-25 of 1,155 Reviews
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Gallo
1 employee
Used unspecified
OVERALL RATING:
4
Reviewed December 2023
Adobe Acrobat Sign Review: User Friendly Signature Software
Colton
Verified reviewer
Computer & Network Security, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Very Easy to Sign Documents
I have never ran into any issues while using this software. I would definitely recommend this product.
PROSIt's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.
CONSThere isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.
Reason for choosing Adobe Acrobat Sign
Adobe is a much more trustworthy company that's been around much longer.
Reasons for switching to Adobe Acrobat Sign
Foxit eSign started to charge for their services as well and I wanted to go with the more trusted and known company.
David
Verified reviewer
Religious Institutions, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Helpful if everyone is on the same page
Overall, I was able to get several folks to sign this way, but still had to have a print option for some folks who had difficulty navigating the technology.
PROSI loved the ease of navigating various PDFs and fields within the PDFs. It was also very easy to send out the emails to get folks to sign.
CONSI had difficulty getting folks who don't use Adobe to appropriately sign documents on some devices. Also, once you finalize a document, it is very difficult to change anything.
Reason for choosing Adobe Acrobat Sign
Because I already pay for Adobe Sign, and in theory it should work really well with PDFs
Reasons for switching to Adobe Acrobat Sign
I already pay for Adobe Creative Suite, so using Adobe Sign was more integrated than using DocuSign
Natasha
Mental Health Care, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Adobe for remote work
Having the ability for adobe signature is great for reaching out to staff members that may not have a printer available and located in another county, or just overall looking out for the environment.
CONSThat you have to change the date requested for signature (as it defaults to DD/MM/YYYY)
Elliot
Performing Arts, 2-10 employees
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2021
Customer service was awful
The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.
CONSThe Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can’t be removed or changed - this is ridiculous, as people make mistakes and the fact that you can’t correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!
Reasons for switching to Adobe Acrobat Sign
Docusign doesn't cater for witness signatures unless you pay £3k for Enterprise.
Tonisha
Non-Profit Organization Management, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Convenience of Adobe Acrobat Sign
Overall, I enjoy the user-friendly features of Adobe Acrobat Sign
PROSEase of dropping files to be signed, entering of fields, and allowance of multiple parties to sign
CONSHaving to adjust the size of the fields needed.
Reasons for switching to Adobe Acrobat Sign
My organization Needed easier document signing software
Mohammed
Verified reviewer
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Efficient Signing
Overall, as an Admin and a user this product has been great for our company. Our Finance and Legal especially like how easy it is for use and the highly recommend this product. As a user myself I like how the AI scans the page and knows how to guide you through the docs as if you were filling it out on paper.
PROSI love how easy it is to go through PDFS and fill out what is needed without the hassle of using another software that makes you do most of the work.
CONSI do feel their customer service could be faster at responding when things are not wokring or when questions arise.
Reason for choosing Adobe Acrobat Sign
Adobe Sign has a better UI and way better relative ease of use for beginners and experts.
Kendra
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2024
Multi-Party Signing is Benefit
The multi party signing is my favorite. I literally just had to utilize this feature and this was so convenient.
CONSThe option to add fields was honestly a little difficult to me. I understand that if I am not the creator of the document however, sometimes I need to add fields to accurately fill in the information needed.
ameera
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Adobe- The Digital Signature
The most unique way to create digital signature which helps to attach our signature everywhere easily
CONSNothing least about Adobe Acrobat Sign i like it always
Jessica
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great contract application for the work at home era today
My overall experience with Adobe acrobat sign far above satisfactory. It is easy to use, easy to safeguard, and provides our company with a great satisfaction, knowing that our information is able to get electronically signed from multiple parties with a short amount of time.
PROSI like how simple it is. It is very self-explanatory, and is not hard to get our colleagues to understand what we need from them using this software.
CONSI have not come across anything that I would change at this time
Tami
Automotive, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Easy to use
I like Adobe in general but the Acrobat sign makes it convenient to sign documents
CONSSometimes I have to go to the desktop version
Scarlet
Market Research, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Adobe Sign
Robust security features, its integration with other Adobe products, and its ability to streamline the process of signing documents electronically
CONSAdobe Sign relies on an internet connection for functionality
Abby
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Makes Managing Contracts And Getting Signatures a Breeze
Adobe Acrobat Sign streamlines contract administration and contract negotiations for our business. It saves us countless hours each month and provides our clients with a safer, more secure and more collaborative way to manage contracts.
PROSMy business deals with contract negotiation and administration on a daily basis and we often require signatures from multiple parties before the contract is considered completed. In the old days, we emailed contracts that had printed off, signed and scanned by the parties. Then, on our end, we had to confirm the contract was signed and complete before executing on the project in question. Using Adobe Acrobat Sign, we don't have to deal with any of that. Once it is sent off, we get notified when the contract is complete or has modifications. Custom fields makes it extremely easy for us to use the same template for multiple projects and customize each contract with different types of fields. It also provides the option of collecting and aggregating responses from multiple parties.
CONSOur clients sometimes complain that they don't receive copies of the contract in their inbox. We believe this is due to the emails being sent to a spam folder.
Reason for choosing Adobe Acrobat Sign
We already had a file management system so we wanted to use this service strictly for contracts and occasionally for form building.
Thomas
Entertainment, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Adobe Acrobat Sign is Industry Standard
My overall experience with Adobe Acrobat Sign is a good one. The software has allowed me to professionally handle multiple types of documents that allow my company to smoothly collaborate and work with other contractors and companies.
PROSAdobe Acrobat Sign has become a crucial tool for my company to handle important production documents, contracts, and agreements. What I like most about this software is the powerful tools and features that allow you to virtually do and handle any task.
CONSThere are not many cons about this software; however, for someone new to adobe acrobat I could foresee the program being a little intimidating and user friendliness being a concern. However, there is an abundance of resources provided through Adobe and by other online users that can get anyone up to speed or the help they need.
Reason for choosing Adobe Acrobat Sign
I choose to stick with all adobe products as I signed up for the Adobe Creative Cloud
Reasons for switching to Adobe Acrobat Sign
I became a member of the Adobe Creative Cloud
Tiffany
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Adobe Sign for Health Care
Since the beginning of the Pandemic we have been working remotely. This created problems for some areas like our Community Health Line Nurses. They needed a process that would allow them to be able to send documents from Nursing Homes to Providers for Signature, Electronically. Adobe Sign has worked amazing and we have even adapted this form of electronic signature for other areas of Organization.
CONSNothing is missing and you can even send to multiple providers for signatures.
Reason for choosing Adobe Acrobat Sign
We were already using Adobe and decided to give it a try.
Garth
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2021
obvious bolt on
it worked as a signing software, but there are much better alternatives out there. hard to use, not intuitive.
PROSit wasnt as intuitive as the competitors, but wasnt horrible
CONSit was obviously not well integrated with the adobe document cloud. The customer service was absolutely horrible. I was mislead by someone who falsely told me the number of signatures available per annum\ after which they didnt want to know me. Customer service via the chat was terrible. I truly wish I had not implemented this. Even now, trying to cancel it, was arduous and overly complicated.
Reason for choosing Adobe Acrobat Sign
cost. ended up costing me more in lost time.
Reasons for switching to Adobe Acrobat Sign
falsely told the number of signatures adobe would allow per annum
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2023
Adobe Sign creates huge business benefits for us.
Adobe Acrobat Sign is amongst the top options , through which my department collects signatures from customers of my company.
PROSI love Adobe Signs user-friendly and intuitive interface and I think it makes the signature collection process a lot easier. This applies not only to me but also to my colleagues and our customers. The software has proven to be a major time-saver for my team, eliminating the hassle of dealing with paper forms, manual handwriting, scanning, and sending them back and forth. Now, the signature collection process is as simple as a few clicks. The seamless integration with mobile devices such as phones and tablets enhances our overall efficiency. Additionally, the beauty of Adobe Sign is that they instantly generate secure records of signed documents, alleviating any need for maintaining physical copies.
CONSI like to see Adobe Sign offer more comprehensive analytics. For instance, having access to analytical information such as the number of times a contract document was viewed, the duration of each page view, and the device type used by the customer to sign would significantly improve the quality of the audit trail for electronically signed documents.
Halimatun
Verified reviewer
Accounting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2021
Go paperless with Adobe Sign
It's relatively simple to sign it with e-signature to a document or contract, which aids in the audit process, and all the documentation can be tracked easily. It can be delivered through email and signed by anyone, regardless of whether they have an Adobe account or not. It is also simple to use, allowing you to create reminders for signatures and can be emailed to different persons in any manner you choose.
CONSThe storing procedure after signatures have been finalized can be a little annoying since the document will not enable you to save all the paper or retain the certification unless you do so in a particular fashion. It also prevents the document's name from being altered, which might be inconvenient.
Prudencia
Verified reviewer
Research, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2023
Adobe e-Sign
It is a very easy-to-use and intuitive platform that allows me to quickly and securely sign documents electronically. It provides an effortless way to collaborate with others, even when we are not in the same physical location. Additionally, the platform provides a variety of options for customizing the signing experience, such as adding a signature image, setting reminder notifications, and more.
PROSI like Adobe Acrobat Sign because it provides a secure and easy way to electronically sign documents. I appreciate that the app is user-friendly and intuitive, making it easy to quickly sign documents without any technical knowledge or experience. Furthermore, I like the fact that Adobe Acrobat Sign is cloud-based, allowing users to access their documents from anywhere with an internet connection. Additionally, the ability to easily add a signature to documents and then share them with others via email or other file-sharing tools is great.
CONSAdobe Acrobat Sign is a great document signing tool, however there are some drawbacks to using it. One of the things that I disliked about Adobe Acrobat Sign was its lack of customization options for documents. It does not allow users to customize the appearance of a document, such as font size, font type, background color, etc.
Dewey
Verified reviewer
Media Production, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Practical and Easy To Use
Because Adobe Document Cloud is included/integrated into Adobe's larger creative ecosystem, we use it to manage documents related to our ongoing projects. However, if you are not already paying for this service there is no reason to choose it over Google Drive (which is free and arguably easier to use).
PROSAlthough cloud storage is nothing unique at this point, Adobe Document Cloud allows you to convert word documents to PDF and makes them searchable, which is extremely useful when you're dealing with hundreds of documents like we do. It is also heavily integrated with the rest of Adobe's software, which is convenient considering that we do about 95% of our work in Adobe Creative Cloud.
CONSAdobe Document Cloud is a standalone program, which can occasionally crash and uses a larger amount of RAM than it should (as opposed to something like Google Docs which is completely browser based). It can also be confusing to keep track of what part of a document a note is attached to, since they show up on the side of the document in its own column.
Samuel
Verified reviewer
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
A Must-Have for Remote Work!
I started out using this to replace we signatures when I wasn't in the office, and now I use it for all signing, even when I am in the office and right near a copier.
PROSTired of people typing their name in a font that looks like handwriting and thinking that constitutes a signature? Adobe Sign lets you distribute (and create) documents for any number of signers and then distribute it to them all at once or in an order you specify. The recipients get a link emailed to them, they do not need to install software, and you can track the progress through each step. At the end, you get a secured document and an audit report with a timestamp and IP Address of each signer - all neatly saved in Adobe's Document Cloud.
CONSOutlook Plug-ins can cause problems, integration with OneDrive in the Android environment is challenging.
Reason for choosing Adobe Acrobat Sign
Adobe Acrobat Pro Document Cloud (suite)
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Really Great E-Signature Software
My overall experience with Adobe Sign has been quite great so far. It is a great way for paperless transactions given the shift in day to day operations as a result of the Covd-19 pandemic.
PROSI was recently introduced to Adobe Sign by my insurance agent when I had to urgently sign a document but could not go to the company to physically do so. He simply sent the document to me on WhatsApp and I downloaded, signed, saved and forwarded same back to him - a less than five (5) minute process. Although I began using it on a personal level, its use has now transcended to a professional one as I now use it for work. Given the pandemic and having to work remotely, Adobe Sign is the perfect tool to get the job done. I find it very easy to use. It has great integration with a plethora of other software such as Microsoft - Teams, Outlook, Word and PowerPoint. I can share the document to multiple people and if a document requires more than one signature, I can assign colour codes to each signatory. I can also send reminders to persons who have not signed a document as yet. Also, there is a variety of customizable templates, which are quite easy to use. With Adobe Sign, transaction turnaround/completion time is decreased, thereby increasing efficiency.
CONSAdobe Sign can be expensive as there are no free trials. It starts at about $15 but I believe it's worth the money. It would be great to have automatic reminders when a document has not been signed.
Maria
Accounting, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2021
Good product
It was easy to use, but I decided to purchase a comprehensive software for my tax business that included e-signature, so I don't need the stand alone product.
PROSEasy to use, and convenient. Adobe reader is ubiquitous so it's convenient to add this feature if you need e-signature.
CONSThe price goes up if you add the KBA (knowledge based authentication), so there may be other options that are more affordable if you need this added security.
Reason for choosing Adobe Acrobat Sign
I used only the trial version.
Reasons for switching to Adobe Acrobat Sign
I was trying different products.
syed
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Adobe review
Till now the best application for remote work which has given me and my college work remote and which there no largeness and no disconnection which give us the best experience for long time and the digital signature is the best i most liked in this toll which we can integrate other software and use it
CONSthere no word for this and has no bad experience till now which means have the best user experience
Trevor
Verified reviewer
E-Learning, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Used on my last team
Now that I have experience with it -- I would totally use it again.
PROSIt was very easy to manage, share, and distribute all the files, folders, and content that my team needed.
CONSI was more familiar with Google or Dropbox. There was a small learning curve on how to do small tasks with Adobe.
Reason for choosing Adobe Acrobat Sign
Company's decision
Reasons for switching to Adobe Acrobat Sign
Company