They have a great and supportive team which is always willing to help.

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

The lack of customization to fit the pet industry.

First, do not trust their customer service response time. They say 24 hours. Reality is 3-6 days. When they reply, expect emails of half answers. If you email them back, plan to wait 24-72 hours to get a response to that email. One thing to their credit is that they did admit that their salespeople lie. That takes some bravery. After they admitted they lied to get our business, they told me they would switch us to another product they owned that actually does what we were promised. All we had to do was give them $8000....

It is easy to use and intuitive. Form building is fast.

How could a data collection service exist but not allow people to reasonably access and use the data? This app should be free. It really is that limited. For example, if you use this app to make a form that estimates you counted 100 items and later discovered it was 102 items, on a VERY limited basis, you can go back and change from 100 to 102. But, if you actually used that base number for another calculation, don't think GoCanvas will recalculate after you changed the number. You have to do all of your own recalculations, It is ridiculous. Worse, the salespeople will promise anything. We trusted them, spent over 100 hours building the app and then found out we were lied to.

My experience using GoCanvas has been good overall.

For the most part it is efficient to use.

Some questions are repetitive. Some pictures are as well.

Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Tech support to solve problems is not very deep or responsive.

This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

Creating a live interaction with customers as well as maintaining WHS obligations.

You do have to put a lot of effort into the set up process to maximise the return from GoCanvas but the implementation team are exceptional during this phase.

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

GoCanvas apps are amazingly easy to create. With just a little instruction or even by watching a few tutorials, most any level user will be able to create apps tailored to your specific needs.

For our particular business, we need the ability to scan and attach documents, not just photos. We have to use a workaround for this and wish the software could handle PDFs in addition to photos. But that's very specific to our needs; overall, there isn't much to dislike!

Quick forms that can be deployed to users with the ability to analyze the input in Excel

The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

Building the Customer PDF took 6 months. It was very complicated, and that plus the geographical distance between US/UK meant that this took longer than expected. The result is very good however, and was worth the wait.

The apps were very easy to set up, in most cases we went live with the apps the same day. The builder is very intuitive and flexible.

The apps was very easy - no complaints. The custom PDFs are difficult if you need to do handovers etc.

Please avoid this company at all costs, they are highly unethical and untrustworthy. There are much better products available, its not worth the hassle. They tried to charge us for a full year after we cancelled their service due to terrible service and customer support. We blocked payment from the bank but somehow they have taken payment without consent from our accounts for the full amount. This is surely theft? I just hope that they lose more money than they took from us by losing potential customers/victims because of this review.

Easy custom forms.

Dishonest. Will take your money by any means necessary. App usually crashes when opened. Terrible customer support.

We record inspections, audits, training.

Ease of using the apps ease of building the apps Mobile function is excellent

I am unable to get any badges, banners, or sound notifications on my iphone.

Almost everything; creating an app is easier than falling off a log, and even our users are capable of filling them out.

The licensing structure is awful. Not being able to add users without totally resetting your license renewal is easily the worst licensing system imaginable. I have tried to think of a worse one, but never could. As much as I love the service overall, I have to constantly fight my managers to continue justifying the cost, and am constantly tasked to find a replacement to save money which is a huge strain on my time. Admittedly this is partially poor management, but the licensing structure does not help matters.

We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

- Simplicity to create your own forms - Customization open to get the best forms possible

- cannot remember as some items have been fixed with each update to serve our need

We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time. As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away. Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal. We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously. While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar. Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!

The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system

i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.

Great experience overall.

Inexpensive to start and easy to understand. I was able to use it more effectively after understanding how the app creation works. Overall, good product.

The cost to roll it out to more users is a bit off putting and having to use another backend product to get the data out easily is more expense, which again - off putting.

The most impactful features are auto-generated fields using reference data and generating fields based on conditions.

Some features that could be improved are form layout options, and barcode readability (some take multiple tries to get a reading).

Easy of tailoring and ease of use, customer support

Require the following: 1) need to be able to have flexibility in sizing pictures 2) require GPS co-ordinates to show on pictures 3) batch down loading / printing by specific for large volume, work order number needs to be part of the file name

I am able to produce inspection report's that are easy to read, seamlessly filed in ordered Dropbox folder and ready to send immediately following the inspection. It often takes longer to arrange the inspection, than to do it.

I've been with these guys since the early days of development and they've come along way. The last update was fantastic and productivity improved dramatically.

Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large. There is a way to manage that, but haven't been able to get my head around it, so I reduce the size of the file instead.

The ease for our field staff was our main mission when we were searching for a software like this, GoCanvas has delivered exactly that.

The ease to create whatever you want makes this software very appealing. We do a lot of different kind of projects and GoCanvas helps us to create and manage the forms we need to complete our work successfully.

Some of the functionality does not allow us to perform the handoffs or track certain information exactly the way that we want, but the staff has been great to help us with work arounds to get it as close as possible.

This app allows us to keep track of all of our customers, work tickets, time tickets, repairs and billable calls

This is a very 'user friendly' app and allows updates to be accomplished easily

The app serves all of our business needs

I started using GoCanvas because we do a lot of Motor Home (RV) Mechanical Inspections and the techs writing on my forms was quite often difficult to read. I bought an iPad and turned my form into an APP and my customers Love it! The techs find it easy to use.

I like the fact that I can customize the forms to my personal needs

Been a user for quite some time now- over 5 years, at the beginning the apps were a little difficult to make, I spent many hours getting my APP to where it is today (Version 58) the newer app builder is much, much better than previous versions.

I really like the mobile forms.

I like the ease of building applications that I can monitor, share and assign to fellow employees

I wish there was a search function where I can have a spreadsheet of information and in the application I could search the spreadsheet and find the information that I am looking for.