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> Reviews of Cognito Forms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cognito Forms is a good fit for you!

Source: https://www.softwareadvice.com/form-builder/cognito-forms-profile/reviews

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Cognito Forms Reviews

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[Overview](https://www.softwareadvice.com/form-builder/cognito-forms-profile/)

Reviews

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# Cognito Forms Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(140)

4

(38)

3

(0)

2

(0)

1

(4)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.4

Value for money

4.7

Functionality

4.6

* * *

### Pros

"It is the only form builder that we have found that can handle the tasks that we need for our data collection needs, such as gathering data in table format and then being able to manipulate that data independently, add it to an excel template, transfer it to other forms, etc."

"The wide array of data collection options and workflow tasks that can be automated via this platform, especially in combination with Microsoft Power Automate."

"The platform makes it easy to collect information, apply conditional logic, and manage submissions in a structured way. While some advanced features can take extra time to learn, it has been a reliable tool overall for improving workflow and reducing manual effort."

### Cons

"Additionally, Cognito does not support some of the larger enterprise requirements, such as role based access control syncing with our identity management software; this means we have to manually maintain hundreds of users and try to keep this synced - a pain point that regrettably grows the more we use the platform."

"At times, I am asked to login by receiving an email (which can be difficult to receive the emails on my work email) and doesn't even give me the option to login using my username and password."

"Even though the 2-factor authentication is good for security purposes, I wish I could turn it off because sometimes my assistant logs in for me, and she always has to text me to ask for the code, and I'm not always looking at my phone or email then."

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Cognito Forms Reviews, Pros and Cons - 2026 Software Advice