# Formstack Forms Software Reviews, Demo & Pricing - 2026 > Review of Formstack Forms Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/form-builder/formstack-profile --- [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / Formstack Forms Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/workflow/formstack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/workflow/formstack-profile/alternatives/) # Formstack Forms 2026: Benefits, Features & Pricing Wondering if Formstack Forms is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Formstack Forms 4.0 [(121)](https://www.softwareadvice.com/workflow/formstack-profile/reviews/) Pricing Starting at $83.00 per month ### About Formstack Forms Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Formstack Forms offers multiple features, including integrations with various payment processors, cloud-storage providers, CRMs, accounting tools,  project management software, and more. Formstack Forms puts data security first and supports HIPAA use cases. With features like data encryption, SCIM, and invisible reCAPTCHA, its helps keep user data safe. Wondering if Formstack Forms is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. ## Formstack Forms User Interface ## Popular Formstack Forms Alternatives Main Product Formstack Forms 4.0 [(121)](https://www.softwareadvice.com/workflow/formstack-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 3.71Value for money - 3.63Customer support - 4.02Functionality Pricing Starting at $83.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11451)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17583)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Docusign](https://www.softwareadvice.com/product/367901-Docusign/) 4.7 [(9360)](https://www.softwareadvice.com/product/367901-Docusign/reviews/) Ratings Breakdown - 4.70Ease of use - 4.46Value for money - 4.46Customer support - 4.66Functionality Pricing Starting at $15.00 per month Get Price ## Formstack Forms Pricing and Plans Starting price: $83.00 per month Free Trial Free Version Forms $83.00 per user, per month Plan includes: - 20 Digital Forms - 1,000 Submissions Per Form - Drag-and-Drop Form Builder - Custom Themes - Pass Form data to 150 tools - Payment Integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Formstack Forms Features - Popular features found in Business Process Management Access Controls/Permissions Approval Process Control Business Process Automation Collaboration Tools Data Import/Export Document Management Drag & Drop Reporting/Analytics Task Management Third-Party Integrations Workflow Management - More features of Formstack Forms Activity Dashboard Alerts/Notifications API Attendee Tracking Autofill Badge Management Calendar Management Class Registration Compliance Tracking Conditional Logic Contact Management CRM Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Analysis Tools Data Capture and Transfer Data Connectors Data Extraction Data Security Data Visualization Electronic Signature Email Management Email Marketing Email Reminders Event Management Event Registration Forms Automation Forms Creation & Design Forms Management Full Text Search Graphical Workflow Editor Group Registration HIPAA Compliant Marketing Automation Mobile Access Mobile Survey No-Code Offline Response Collection Online Registration Payment Processing Process Modeling & Designing Question Branching Question Library Question Piping Randomization Refund Management Registration Management Reminders Response Quotas Response Validation Rules-Based Workflow Self Check-In/Check-Out Single Sign On Site Intercept Survey Skip Logic SSL Security Support Audio/Images/Video Survey Builder Surveys & Feedback Task Progress Tracking Templates URL Customization User Management Version Control Web Forms Workflow Automation Workflow Configuration ## Formstack Forms Integrations Amazon Cloud Search Integration rated undefined from -1 review Campaign Monitor by Marigold Integration rated undefined from -1 review Salesforce Marketing Cloud Account Engagement Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 46 integrations ## Formstack Forms User Reviews Overall Rating 4.0 Ratings Breakdown 5 46% 4 33% 3 8% 2 2% 1 11% Secondary Ratings Ease of Use 4.0 Value for money 3.7 Customer support 3.6 Functionality 4.0 VR Verified Reviewer Wholesale 1001-5000 employees Used weekly for less than 12 months Review source Reviewed June 2026 All-in-one form solution 4 Overall, my experience with Formstack Forms has been very positive. It is a reliable and useful tool that makes form creation, data collection, and workflow management much easier. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Formstack Forms makes it easy to build and manage forms without needing a lot of technical knowledge. I really like how quickly you can create professional-looking forms, customize fields, and collect information in a clean, organized way. Cons: At times, Formstack Forms can feel a little clunky, especially when working through more advanced form logic, integrations, or formatting options. Some settings are not always as intuitive as they could be, so it can take a little trial and error to get everything working exactly the way you want. Read More AT Atour T. Verified reviewer Research 51-200 employees Used daily for free trial Review source Reviewed November 2023 Workflow routes are a useful tool for streamlining team-based processes. 5 Salesforce and Formstack interface smoothly, enabling data to be gathered and recorded on pertinent documents. Questions and problems are promptly addressed by Formstack support. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Formstack has implemented strict security measures to safeguard sensitive data, whether it is being collected, shared, or stored. Security passwords can be used to encrypt data and guarantee that only individuals with the proper authorization can access particular data. Additionally, workflow approval is in place, so users may only access the form through authorized inputs. Users are able to closely monitor and keep track of every form entry thanks to this. Cons: Better back-end form storing organization structure. The capacity to replicate forms and guarantee that every rule is copied over. High-end plans are the only ones that offer advanced base features like payments, approval, multiple users, single sign-in for forms, and more. Reasons for switching to Formstack Forms More comprehensive and interesting information might be displayed on the Form Manager dashboard. Vendor Response Hi Atour, I just wanted to drop you a quick note to say thanks for your great review. We're thrilled to hear that you're enjoying our product. Your support means the world to us. If you ever have questions or need assistance, feel free to reach out anytime—formstack@formstack.com Thanks again! Best, Caitlin Replied November 2023 Read More GL GEOFFREY L. Verified reviewer Real Estate 11-50 employees Used daily for less than 2 years Review source Reviewed August 2024 Horrible product, horrible people (stay away) 2 In every possible manifestation of the word: Horrible. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: It actually does merge Salesforce data into PDF form fields... eventually, anyway. Cons: It's wildly buggy and inconsistent. Admin portal is often a month behind, so billing display errors create unneeded concerns on an almost monthly basis. And if ever you need tech support you must fight your way through 3 level-one novices who barely comprehend American English before you finally get someone who knows what they're doing. Also, their business practices are generally shady and they honestly shouldn't be trusted. Oh, plus they raised their already expensive fee as if they were worth it - they're not. Nintex/Drawloop is 1000% better at only 50% of the annual cost, we should have switched years ago. Reasons for choosing Formstack Forms At the time, it seemed less expensive and didn't require an up-front annual payment. But the nonsense limit on allowed template quantity creates a hidden fee that you can't realize until you're more familiar with the platform, and by then it's too late. Read More RS Rachel S. Verified reviewer Religious Institutions 2-10 employees Used other for more than 2 years Review source Reviewed October 2020 Need forms that are highly functional and also look good? Yep...Formstack. 5 Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us. Cons: Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it. Reasons for choosing Formstack Forms Cost was the main factor as well as the ability to produce complex forms. Reasons for switching to Formstack Forms For the complexity of our event registrations, we needed something more than Google Forms (which we still use for more basic forms all the time). Read More HH Heejin H. Verified reviewer Non-Profit Organization Management 2-10 employees Used monthly for less than 2 years Review source Reviewed October 2022 Great for creating customisable, complex forms 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Formstack has features (such as conditions and logic) that allow you to make customizable and efficient forms to reduce survey exhaustion. Google forms is ok for basic forms and great since it's free, but limited in its features. Formstack is the comprehensive software for complex forms. Cons: My one criticism is that it was difficult to view and share all the file submissions from forms. We would collect quite a few file attachments from each form submission and have to download them all and reupload them to a cloud to share with team members. Reasons for switching to Formstack Forms Google forms did not have the features I needed Vendor Response Heejin, Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Have a great day. Replied February 2023 Read More JP John P. Verified reviewer Environmental Services 1001-5000 employees Used daily for less than 6 months Review source Reviewed October 2019 Formstack Tech support 1 Field service request support Ratings Breakdown 1 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: I think the software can fill many gaps in our current technology platforms Cons: the support is way to slow, I have had a ticket open for 2 weeks with no reply and we are in the proof of concept stage as a gap filler in our technology platform- i have sent several follow up emails pleading for support with nothing back Reasons for choosing Formstack Forms features, familiarity had used the product before Reasons for switching to Formstack Forms more features Vendor Response Hi John, we're really sorry to hear this. It seems like there may be a disconnect in our communications. Our Support Team typically replies within a 24 hour timespan. We will forward this review to them to reach out as soon as possible and investigate the communication issue further. If you would like to reach out to them as well, you can email our team directly at support@formstack.com. Thank you for taking the time to leave your feedback as it helps us continue to enhance our product and customer service. Replied November 2019 Read More RS Ron S. Verified reviewer Education Management 11-50 employees Used weekly for less than 6 months Review source Reviewed September 2019 Good program for moving paper forms online 4 Very good, been able to administer tests for people online that we previously could not. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Relatively easy to duplicate your paper form online. Inspection forms, test etc.. can be created with relative ease for most users. Cons: More complex form may require paid for support, but the fact that this is available is a great asset for our company. Reasons for switching to Formstack Forms Goformz allows users to download a copy of the proprietary form. Read More Earle K. Verified reviewer Religious Institutions 11-50 employees Used daily for more than 2 years Review source Reviewed October 2018 Uggh.... 2 I wish I could tell a different story, but unfortunately,​ we had a terrible experience with the software and the "support" team. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: It is completely web based. That is really the only good point about the solution. Cons: Where do I begin? Our team who used this software constantly received Error: -1 (Submission could not be updated) when editing a form. This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost. We contacted support, and instead of being helpful, they blamed it on the browser (when we had tried all possible browsers (IE, Firefox, Opera, Chrome, Safari, and even Edge) and were able to replicate the issue on all of them. Then support said it was our internet connection. After receiving this error, we performed speed tests and were getting higher performance than what our contract said we should get (well above the recommendations Formstack had). Then they said it was because we were using a VPN (which we were not). After all of this, the next person told us to try a different browser, then test internet speed, and then turn off VPN. This nightmare went on for weeks when we finally cut ties with them. Read More Steven S. Verified reviewer 51-200 employees Used daily for more than 2 years Review source Reviewed November 2017 Favorite form provider! 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Love Formstack! We switched from Wufoo and haven't looked back. While the investment was a bit steeper, it was worth it. The user-interface is extremely intuitive; multiple team members including myself were able to jump in right away with minimal orientation/training. We've had no issues with the service or support whatsoever. Cons: If only to be nitpicky, canned reporting would be nice (conversions this month, conversions last week, etc.) rather than having to manually set the date range. Some sort of safeguard against bogus form completions (asdfasfj@asf;sdfsd.com) would be nice as well. Vendor Response Hi Steven! Thank you for taking the time to review Formstack! We are thrilled that you love our product! We are continually updating our product and would love to hear from you with any ideas you have to improve the app. Please visit https://ideas.formstack.com. Replied November 2017 Read More Drew S. Verified reviewer Sports 11-50 employees Used weekly for more than 2 years Review source Reviewed June 2019 Solid and helpful product 5 For myself, I use formstack more with our Boomer’s Kids Club and is the primary way for parents to sign their kids up and for us to collect payment along with their information for the sign up. The organization also uses this as a way to help sell group tickets. The link can be sent out to specific groups and is a way for individuals to purchase group rate tickets with all info and payment going directly to the account rep rather than having one individual collect all payments and distribute tickets. When fans purchase, they either select mail or will-call. All purchases are fulfilled and fans are seated as their orders come in. Ratings Breakdown 4 Ease of use 4 Functionality Pros: This product is a way to help with group ticket purchases and a way for fans to sign up for our Kids Club. Cons: Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them. Vendor Response Thank you for taking the time to provide your feedback. We're sorry to see that this error has occurred more than once and would like to take a look to fix the issue. If you don't mind, please submit a ticket with our Support Team so they can jump into your account and investigate this error. You can do that here: https://help.formstack.com/hc/en-us Thank you! Replied July 2019 Read More Showing 1 - 10 of 121 Reviews [See All Reviews](https://www.softwareadvice.com/workflow/formstack-profile/reviews/) ## Formstack Forms Popular Comparisons [Google Forms vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/google-forms/)[Connecteam vs Formstack Forms](https://www.softwareadvice.com/hr/connecteam-profile/vs/formstack/)[Jotform vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/jotform/)[Google Workspace vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/google-workspace/)[Docusign vs Formstack Forms](https://www.softwareadvice.com/compare/136081-formstack/vs/367901-Docusign/)[monday.com vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/monday-com/)[Smartsheet vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/smartsheet/)[Microsoft Forms vs Formstack Forms](https://www.softwareadvice.com/workflow/formstack-profile/vs/microsoft-forms/)[Cognito Forms vs Formstack Forms](https://www.softwareadvice.com/form-builder/cognito-forms-profile/vs/formstack/) [Compare All Alternatives](https://www.softwareadvice.com/workflow/formstack-profile/alternatives/) ## Other Top Recommended Business Process Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3515) Recently recommended **1** times [Kinetic](https://www.softwareadvice.com/manufacturing/kinetic-profile/) **3.8** (175) Recently recommended **1** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23541) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15393) Recently recommended **0** times Stuck Between Options? 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