Zoho Forms

RATING:

4.5

(122)

About Zoho Forms

Zoho Forms is a data collection tool. It allows businesses to create forms at one place and publish them at multiple platforms. Its features include creation, design, publish, notify, integrate and analyze. These features help in personalizing forms and creating PDFs. Users can also configure email alerts. Zoho Forms offers templates such as business forms, construction forms, medical forms, HR forms, e-commerce forms, education forms, request forms, non-profit forms and personal forms. It is available on iOS and Android Stores. It helps businesses create, share, work offline, notify and manage data. Zoho Forms integrates with Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho SalesIQ, Zoho Sheet, Zoho Sign, Zoho Recruit, Salesforce, Zapier, Google Drive, G Suite, Word...

Zoho Forms Pricing

Free: 1 User, 3 Forms, 500 Submissions/month BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Forms Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Forms

1 - 5 of 114 Reviews

Jordan

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Very good form software with some minor flaws

User Profile

Shahila

Verified reviewer

Financial Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Can be use online and offline

I use this software to collect survey and data from workers on my organization. Building a form using Zoho Forms is very easy as it not involving any coding and using the drag and drop interface to construct and managing the form layout.

PROS

One of the best thing that make Zoho Forms different from other form builder is, it can be access and use from online and offline state. Every time there are new entry to the form, it will send notification to the apps and i can set it to send push up notification directly to my phone to avoid me missing anything.

CONS

Lacks of option for the form template and no easy customization to the form is the thing that i least like about this software. The report generated from the data collected from the form is not complete as some of the data field on the form are not included on the report.

Reasons for switching to Zoho Forms

Zoho Forms can be used both online and offline compared to Google Docs.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Performance Beyond Expectations

We used Zoho Forms to automate our time log entry for our employees. The previous system was hard copy sheets that employees filled out weekly, which gave us a low quality data integrity. With Zoho Forms, we have our machinists scan their prints when they work on them to log what kind of work they are doing and automatically enter that data into a spreadsheet. This massively increased our efficiency, eliminated timely data entry, gives us the tools for better resource management, and verifies the integrity of the data we use to generate our invoices.

PROS

Zoho Forms has several critical features, making it the top tier form builder. The forms are easy to create with a gentle learning curve, visual appealing, and highly customizable. Zoho Forms outclasses the competition by providing, barcode scanning, kiosk mode, data collection, compatibility with Zapier, Automated sequences, Redirection, Notifications, and Logic Statements. I researched a variety of other software and found the price and functionality of Zoho Forms blows the competition out of the water.

CONS

Honestly, the only Issues I had were when I ran into the limitations of the free version. I just upgraded to the paid version where everything worked unlimited and flawlessly.

Reason for choosing Zoho Forms

We chose Zoho Forms over other products because it provides the highest level of customization, visually appeal, streamlined appearances, and the best value to expense ratio.

Nix

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

Good for quick use

PROS

Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.

CONS

Needs more templates and more up to date designs to meet industry standards. The user interface is also a bit off.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed October 2022

If you need a great tool to capture customer data online or in person, Zoho Forms is great

Overall, Zoho Forms was great. Solved a lot of problems for us in regards to data entry from the field to the office

PROS

Form customization was the key feature for us, especially with our multiple brands

CONS

Form editing on the go wasn't always the smoothest, especially if dealing with a unique customer situation, and needing a custom form

Reasons for switching to Zoho Forms

Already using Zoho for CRM, so integration was much better