GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical, HVAC, pest control and plumbing. The solution is designed to work on any smartphone or tablet and can also be accessed on Windows computer via Windows app.
GoCanvas offers a dispatch calendar that allows users to create and assign jobs to field operators. The form builder tool can be used to create customized service forms using drag-and-drop interface. Contact management, billing, invoicing, work order management, and scheduling are all offered as standalone options, so users can choose just one or combine applications to best fit the company’s needs.
GoCanvas allows for data integration and the data auto-populates into the customized apps. This data can then be shared, and the system encrypts it using SSL grade encryption.
The solution is available on a per user per month subscription and offers support via phone, email and live chat.
Jenny from World Impact Network
I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.
It is expensive to use as a platform for our start up school.
Try the demo or find a student who uses it to let you explore.
Ben from Larry H. Miller Sports and Entertainment
The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.
Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.
If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.
Liz from S&D Commercial Services
We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.
GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.
Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.
Joe from United Hoisting & Scaffolding Corp
I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.
I can't say that there's anything that I don't like.
Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.
Kayla from Bobby Lashley Corporation
Employees number: 51-200 employees
Allowing us to complete documentation that was not getting completed on a regular basis.
The most fantastic part about GoCanvas is allowing everything to be digital therefore we are capable of receiving documentation from our employees even when they are on the road.
Sometimes it is difficult to create documentations and I wish you didn't have to pay to have the rep create it for you.
Lee from Core Contractors
It makes my team more efficient and helps in the field.
It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.
If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.
Nate from Safe Harbor Commercial Roofing, Inc.
I love the time that it saves us. Canvas allows us to be much more efficient with our time. I also like that it keeps our inspectors from forgetting to check certain things while on site, eliminating extra trips out.
The initial set up phase to get your apps set up takes a lot of effort. Canvas does offer a setup service that would streamline this though. Did not take advantage of this service. Much quicker and cheaper than having custom apps set up though.
Dale from Comeau Refrigeration Ltd
Admin team receives PDF via email of field data collected which becomes a valuable reference document
Easily adjusted and reconfigured
Pricing scheme of per user gets very expensive. We had one user account that several employees would use to submit the same form. A busy week would see 4 submissions by 3 employees. Canvas insisted we pay for multiple users which in fairness meant 5 users at a discounted rate (depending on USD exchange)...simply not practical
jennifer from Butler Plumbing
great field based tool that will enable us to provide more meaningful reports
good onboarding process
I would like a better formatting tool for photos - depending on the device the photos mucking up the formatting of the out put
I want to be able to remove some of the Canvas logo stuff on the output
It would be great on the PDF designer if there was a built in ruler to assist with design of forms
Jorge from Pro Water Treatment, Inc.
Employees number: 2-10 employees
Service reports looks more professional.
Save time & storage to us and our clients.
That it adapted to my business and not the other way around.
That it is cost effective.
Last but not least, that 99% of my clients love it.
So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.
Sheila from M.R. Stoner Electric, Inc.
Taking our company to a progressive level.
Easy to work with and understand. I have had actual fun setting this up and helping move our company into a more progressive operating system.
Gary from Synergy mechanical
Employees number: 2-10 employees
The ability to write up a work order or fill out a purchase order and also fill out my timesheet right in the field or right at a wholesale house right on my phone
I like how I'm able to write up a work order or a purchase order and my timesheet right on my phone. And that I can also go back through them later and edit them and add things or delete things.
I do wish that when you fill out a purchase order that there would be a feature that would Incorporated onto the accompanying work order.
The app designer is really easy to use, even after not knowing anything about it. I was able to modify an existing app's functionality very quickly and after reading almost no documentation. It was just easy to figure out how to do what I wanted - very intuitive.
There are still some features not implemented that seem pretty important - off the top of my head, nested lists are kind of janky and multi-depth dropdowns that filter on more than one column.
Adanga from Van Diest Supply Co
Employees number: 501-1,000 employees
Saves time and money!
It's ease of use is invaluable! especially when just learning capabilities. It is set up in a common sense way.
Chris from EEES Energy Solutions, LLC
The support from all staff is top notch!! The app takes a little while to learn but the support team makes it worth every dollar spent.
Steve from QTI, Inc.
Employees number: 11-50 employees
Got rid of a manual paper process.
Ease of use and anytime I need the help your just a phone call away with someone always willing to help.
My only complaint about the software is every time I make a change to an app it creates a new version therefore when I have to do a download of a project that has already been running for a year I have to make sure I am downloading the data from every version.
Charlyn from Good Spirits Distributing
The simplicity in creating app, as well as the ease of navigation within the software. I like that I can do things on my own.
Clarence from Chance Consulting
Employees number: 1 employee
Increased productivity and accuracy while completing reports for clients.
Paperwork reduction is the main reason for trying the software. I love the fact that you can create and customize the individual apps to my industries specific needs. It has enabled me to be more productive.
Maribeth from The Auto Club Group
Ease of use and customer support.
I so appreciate the level of customer service. As a new user to Canvas, it's important to me to have assistance when I get stuck with a problem. At Canvas, the customer support team is there ready to assist when you sign in. They have been very helpful.
John from Perfection Equipment
Employees number: 51-200 employees
Consistency of data collected. More efficient use of paper (not entirely paperless, but limits waste). Unique solutions for tasks. Increased communication through auto-generated e-mails. Data collected long-term with little effort or training.
The app allows me to create a template that captures consistent data no matter what I'm trying to do.
The way reference data has to be updated (by downloading, editing, and reuploading). It would be nice to edit data on the website.
Devin from Precision Document Solutions
Employees number: 51-200 employees
Canvas manages to reduce the amount of physical paperwork to such a degree I don't know if we could ever go back to manually doing the majority of what we use it for again without some *major* pains across all departments.
While the platform works for most of what we would use it for there are some issues that are only evident when using it for various IT administrative functions; e.g. no fields for data formatting that is unique to an IT function like IP addressing requirements, limited support for handling handheld scanners, lack of time-stamping for what account has been updating what data, etc.
Camille from HG Group Ltd
It is easy to create the forms, and easy to use. People do not need much training on how to use the software.
There is limited conditional formatting for the screens and questions. You cannot create a condition for a question based on another question in the same screen
Courtney from Americas's Backyard
With GoCanvas we have been more than surprised with their great customer service. Every staff member we have worked with has been able see our vision as a company and help reach our goals going forward.
The part I would say we like the least is just the overall workload and time it takes to set all these forms up. However, they do offer assistance in creating forms for you which is a great alternative.
Mark from U-Tec Construction Company
Simple and easy to use. Make doing daily paperwork easy. It also speeds up reporting on the time sensitive issues.
The fact that all of forms are in one place, and supervisors can fill forms out on their smart devices in the field and send all at one time. This not only saves time but money as well.
Not sure, but understanding all functions while building apps sometimes is a little hard. But nothing trial and error won't fix.