About Capptions


Capptions is a cloud-based forms automation solution for businesses of all sizes. It allows users to conduct workplace inspections and is suitable for various industry verticals such as manufacturing, engineering and energy. Users can create forms for various reports such as audits, inspections, and observation reports.

Capptions enables users to create digital forms to record and view data, including photos and videos, and download information in PDF format. The solution lets managers create a to-do list with deadlines and priorities for team members.

Capption offers a dashboard that provides users with an overview of inspections carried out on a real-time basis, their associated actions and the observations noted. The solution also lets users create and send email notifications.

Services are available on a monthly subscription basis and support is offered via phone and through an online knowledge base. The solution has native mobile apps available for Android and iOS devices.



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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Capptions

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

4 stars

(4)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-10 of 10 reviews

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February 2019

Johan from Result-X-ing / AEB Amsterdam

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Waste Sampling at your fingertips, intuitive and easy to use !

The Capptions platform can be rolled out on a use case by use case basis, this makes it easy to calculate ROI's and demonstrate to senior management the added value. We consider this for now a gem in our applications portfolio.

Pros

The structured way we can capture data in the operational environment and seamless integration in the management dashboard.
The easyness by which completely different use cases can be implemented using the same platform makes the adoption process smooth.

Cons

I would like to see the roll out for the complete HSEQ life cycle to take place. The size of this project has sofar limited the organization to do so sofar however the software is ready to go.

Response from Capptions of Capptions

Replied March 2019

Thank you for your review Johan! Glad to hear you're satisfied with the platform. We look forward to a further roll out.

August 2018

Geertje from Aircraft Fuel Supply

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

My experience is very good, AFS mainly use the action part of the program

the government was very satisfied with the guarantee of following up of actions

Pros

Especially the personal that help you when you have any questions, they respond is very quickly and they take the time to help you out.

The software is very easy to work with for the administrator and user.

The government was during an inspection very pleased about the way that we can garanty the following up of actions from audits, inspections, safety walks, etc.

The people of Capptions are listen at your questions about what your company needs to make it work for them

Cons

I miss a manual to create templates, especially because you don't do this every day.
No reminder mail will be sent to the owner of the action when the due date is exceeded.

Response from Capptions of Capptions

Replied August 2018

Hi Geertje, Thank you for your review! The team is thrilled to hear such good feedback. We're also working on new support articles, and I appreciate your feedback regarding the need for a manual. We will definitely take this into account! I will also look into the reminders, perhaps this is something that we can add. Kind regards, Anje de Jager

July 2018

Ron from Ardagh

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

The voice of the operator has been mobilized with Capptions-> a breakthrough for our bussiness

Pros

Ease of use, plug and play inspections, Engaging everyone in the organization to contribute to continuous improvement.

Cons

Limited dashboard functionality, but most of all the fact that although limited we sometimes loose our valuable work due to unclear problems in the system

Response from Capptions of Capptions

Replied July 2018

Hi Ron, Thank you for your review! Ardagh is a valued customer and we very much enjoyed working with you on the recent case study. As for the bug you mentioned, I understand our team is working very hard to get to the bottom of this. Our CTO will be in touch today. Hopefully we will be able to find a solution quickly and continue our shared road to continuous improvement. Kind regards, Anje

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Ampelmann experience

Very good experience, easy to implement, Capptions people are proactive and provide prompt assistance to remedy any problems as they arise

Pros

Easy to use, problems are fixed easily, cost effective, easy to create and publish forms, training requirements are minimal for administrators as well as users, whole process of entering a Capption report through to investigation and closure is smooth, easily adaptable to work with other systems for reporting

Cons

some managers would like have easier overview of their Capptions - need an extra layer of supervision from the present one layer. Reminders for when Capptions or Case files are overdue (plus an escalation process) is not available at this stage.

Response from Capptions of Capptions

Replied February 2019

Thank you for your review! We appreciate the feedback. Glad to hear Capptions is working so well for you guys, we're happy to have you on board. The reminders have been added to the roadmap, we'll let you know as soon as we have that available for you.

February 2019

Geertje from Aircraft Fuel Supply B.V.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2019

Capptions helps us build and maintain a single source of truth for our compliance management system

I am certainly satisfied with Capptions, and the ROI is positive. In the run-up to the re-inspection, we started working intensively with Capptions,and the auditors are very pleased with the way we now keep a grip on our safety management system.

Pros

No more data gets lost, everything is captured using the user friendly app and stored in a powerful dashboard

Cons

I am currently missing reminders on the deadline of actions due, but got convinced that this is will be rolled out soon

Response from Capptions of Capptions

Replied March 2019

Thank you for your kind words Geertje. Working with AFS is a pleasure. We are indeed working on reminders for actions. As soon as it's ready, you'll be the first to know!

June 2017

tarlan from Bakelektro

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2017

HSE Manager Safety Manager

Pros

To understand and prevent serious incidents, organization admins can determine which incident categories are those and create a suitable process to assess the root causes.

Cons

Record inspections of PPE , lifting equipment, staff records or any other important documents on your iPad, iPhone or any mobile device.

Response from Capptions of Capptions

Replied March 2019

Thank you Tarlan. Glad to hear our platform is making a real contribution in understanding and preventing incidents.

July 2018

Tom from Sensoterra

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

5.0

Functionality

2.0

July 2018

For our application, capptions is quite easy to use.

It helps us monitor trees in a more efficient way.

Pros

Except for connecting our QR-scanner to a phone, the part of our monitoring process for which Capptions is used is easy and intuitive. Also, support service is fast and adequate.

Cons

It is slightly outrageous to me that Capptions charges per monitoring. Unless there is manual labor involved in each monitoring we do, this does not make any sense. Also, the amount charged per monitoring limits scalability of the whole process.

Response from Capptions of Capptions

Replied August 2018

Hi Tom, Thank you for your review! We understand your point with regards to the pricing as we also spoke about today. We will discuss it internally and consider it for future reference. Happy to know that you are satisfied with our solution! Kind regards, Anje from Capptions

March 2017

David from Imperial Brands PLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Safety Changer review

Having worked closely with the Safety Changer platform over the past 12 months we have found both the product and service very good. With a global sales force the need to have a reporting solution which is efficient and accessible is essential for us to deliver world class safety. We continue to see great engagement from our users both in UK and overseas.

Response from Safety Changer of Capptions

Replied March 2017

David has shown to be a true @safetychanger in his drive and commitment to deliver world class safety to both his colleagues at the sharp end and the HQ management team. Working with David is a great pleasure and rewarding in achieving impressive results in quantity and quality of safety information captured, analysed and improved upon.

March 2017

Svetlana from BP Lubricants

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Use of Safety Changer App

The App is very friendly, easy to use. It creates a logical approach to completing the inspection. Following the App during the inspection process facilitates a great coaching conversation with the driver. Automatic report upload is a useful feature. I also like the feature that allows attaching any supporting documents, pictures or videos as evidence. Overall it's a huge improvement on paper checklists for our organisation.

Response from Safety Changer of Capptions

Replied March 2017

Working together wit Svetlana is a real pleasure, she¿s dedicated to improve the process within BP and she gets it done! Helping to improve driver safety on such a big scale is a great and rewarding project to work on together!

March 2016

Kevin from BFT Tanker Logistics BV

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

March 2016

Safety First

Health and safety is a fundamental right of all people. Safety Changer empowers you to make health and safety a number one priority. Herewith saving lives, money on claims and creating a safety culture in which we all coexist as a result.

Response from Safety Changer of Capptions

Replied March 2017

It is great to have Kevin as a client. As a person he is driven to excellence and zero harm. As a client, he is driven to leverage the Safety Changer to the maximum, and while doing discovering new use cases everytime!