Device Magic Software

About Device Magic

Device Magic is a data collection mobile app that helps businesses automate and manage the process of creating forms for mobile devices. Key features include collaboration, version control, text editing and remote access. Designed for businesses of all sizes, Device Magic comes with a dispatch module, which allows users to send pre-populated forms to field employees and notify them about new jobs. Its workflow tool enables enterprises to automate the delivery data in various formats. Additionally, the analytics platform allows organizations to create and share data charts and get insights into business progress. Device Magic’s geomapping tool enables businesses to incorporate maps and locations into forms and assign corresponding tasks to specific area fields....

Device Magic Pricing

Get started with our free-forever plan. The Professional plan is our most common at $25 per device per month. Contact us for Enterprise pricing, which allows API access and advanced integrations. We offer free onboarding services, and also offer Support Services if you would prefer we manage all your forms for you.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

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Mobile forms

Device Magic User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

Keith

Verified reviewer

Company size: 51-200 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Device Magic has been a game changer

Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!

Pros

Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work.

Cons

I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this.

Reasons for switching to Device Magic

MobileEyes was limiting our ability to scale and did not give us the opportunity to manage deficiencies like Device Magic.

Jason

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Very Pleased with Device Magic!

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

Pros

The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

Cons

An ability to access forms via web or on a laptop would be helpful.

Reasons for choosing Device Magic

Great flexibility with Data Sources for lookup fields, and with exporting to other platforms.

Response from Device Magic

Hi Jason, Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. Best, Miranda Cheatham, Marketing Program Manager

Replied February 2020

User Profile

Chris

Verified reviewer

Company size: 51-200 employees

Industry: Renewables & Environment

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2018

Easy to use, better reports from the field

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

Pros

Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

Cons

It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Response from Device Magic

Hi Chris, Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors. We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible. For specific issues, or features you'd like to see in the future, please reach out to our support team. Thanks for being a valued customer! Your Device Magic Team

Replied November 2018

User Profile

Victor

Verified reviewer

Company size: 2-10 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Replaces Paper in any Industry

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper. The more I use it the more I like it.

Pros

Easy to use. Easy to train users. Versatile. Excellent traceability of entries.

Cons

Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Reasons for choosing Device Magic

I judged Device Magic Mobile Forms was able to fulfil my needs and that it appeared to be going forwards rather than stagnating.

Response from Device Magic

Victor, We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution! Miranda Cheatham, Marketing Program Manager

Replied September 2019

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Excellent for Offline Data Collection

Our field service representatives have been able to use this within a variety of places. The offline data collection capabilities are very important in areas where wifi or cell coverage is limited. This includes within buildings, basements, and rural areas.

Pros

The offline data collection capabilities, and the variety of integrations available.

Cons

Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms.

Reasons for choosing Device Magic

No other products existed with offline support.

Response from Device Magic

Hello, Thank you for your specific, invaluable feedback about our Live Resource options. Our developers follow the lead of your needs and allow these to pave the roadmap for future features, so this is good for us to know. It also sounds like leveraging our offline functionality has been a huge win for your field service representatives. Thanks again for sharing your wonderful review! Miranda Cheatham, Marketing Program Manager

Replied September 2019

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