Device Magic

RATING:

4.5

(38)

About Device Magic

Device Magic is a data collection mobile app that helps businesses automate and manage the process of creating forms for mobile devices. Key features include collaboration, version control, text editing and remote access. Designed for businesses of all sizes, Device Magic comes with a dispatch module, which allows users to send pre-populated forms to field employees and notify them about new jobs. Its workflow tool enables enterprises to automate the delivery data in various formats. Additionally, the analytics platform allows organizations to create and share data charts and get insights into business progress. Device Magic’s geomapping tool enables businesses to incorporate maps and locations into forms and assign corresponding tasks to specific area fields....

Device Magic Pricing

Get started with our free-forever plan. The Professional plan is our most common at $25 per device per month. Contact us for Enterprise pricing, which allows API access and advanced integrations. We offer free onboarding services, and also offer Support Services if you would prefer we manage all your forms for you.

Free trial: 

Available

Free version: 

Available

Mobile forms

Device Magic Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Device Magic

1 - 5 of 38 Reviews

User Profile

Keith

Verified reviewer

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Device Magic has been a game changer

Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!

PROS

Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work.

CONS

I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this.

Reasons for switching to Device Magic

MobileEyes was limiting our ability to scale and did not give us the opportunity to manage deficiencies like Device Magic.

Jason

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Very Pleased with Device Magic!

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

PROS

The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

CONS

An ability to access forms via web or on a laptop would be helpful.

Reason for choosing Device Magic

Great flexibility with Data Sources for lookup fields, and with exporting to other platforms.

Vendor Response

Hi Jason, Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. Best, Miranda Cheatham, Marketing Program Manager

Replied February 2020

User Profile

Chris

Verified reviewer

Renewables & Environment, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2018

Easy to use, better reports from the field

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

PROS

Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

CONS

It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Vendor Response

Hi Chris, Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors. We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible. For specific issues, or features you'd like to see in the future, please reach out to our support team. Thanks for being a valued customer! Your Device Magic Team

Replied November 2018

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Device Magic is a data capture marvel, extremely well designed with the real life process in mind.

We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically.

PROS

We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically.

CONS

Will have to get to this question later on. All we needed was satisfied by Device Magic pretty fast. Will see in full production status, how it goes. IT has some interesting question type for the Entreprise plan a little more expensive.

Reason for choosing Device Magic

I explained everything in the questions above.

Reasons for switching to Device Magic

Because of the automation capabilities and ease of implementation.

User Profile

Victor

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Replaces Paper in any Industry

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper. The more I use it the more I like it.

PROS

Easy to use. Easy to train users. Versatile. Excellent traceability of entries.

CONS

Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Reason for choosing Device Magic

I judged Device Magic Mobile Forms was able to fulfil my needs and that it appeared to be going forwards rather than stagnating.

Vendor Response

Victor, We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution! Miranda Cheatham, Marketing Program Manager

Replied September 2019