Great Software for Capturing Remote Data

Have been using device magic for several years and have never found a better piece of software to manage our mobile data capture.

Pros

Very easy to configure new forms, adapt existing forms for new uses. Very easy to streamline workflows for capturing data from mobile users

Cons

Some of the best features require an enterprise license, this is worth the money but would be better if there was a lower tier with some of them included.

Great product but more and more overpriced as other options have become available for less...

Pros

Great user friendly product but needs better reporting on the backend. Also has good customer support.

Cons

Way overpriced already and now you are raising the price. We will start looking for alternatives. Also needs alerts and reporting improved.

Great product for data capture from mobile

We have designed our entire data collection model around it

Pros

Power and flexibility in form design and functionality. Form Submission Distribution to backend databases and email notifications is excellent. Speed and reliability. Tech support always very responsive.

Cons

Only the licensing model. We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device.

Since I use of this application, it has been very easy to collect data in the field. The user

The facility to obtain data daily in your hands.

Pros

I really like the fact that the role of administrator is very easy to operate and edit, from the forms and catalogs that are added to the selection components.

Cons

I do not like that it does not support different languages, only English, and that is very limiting for users who do not master it. And I do not like at all that it is not possible to edit the data once it was sent to the server. I think that for the price that is being paid annually, the application should have that option.

Transformed our business, helped us create our own field app

Pros

I love the user interface for creating our own forms. We've created an incredibly complex form, where only certain sections even show based on the answers to previous questions. The interface on the field collection time is great too, and keeps getting better.

Cons

We would like the ability to add multiple images at the same time, instead of one at a time. We have to go outside the app to the google drive app to do this. They tell me it's on their roadmap however. Also the user interface for dispatching app is functional, but difficult to use versus the form building tools. Presumably improving the is on the road map as well.

Most Versatile signature software

Pros

We used Device Magic for signing forms and contracts in the field in Kenya. For auditing purposes on loans we needed signatures, photos and GPS coordinates. Only Device magic can do this

Cons

You have to pay for each additional user which costs and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too.

The platform is very easy to use, flexible, and has great integration options for storing data.

Pros

The best feature about the software is that you can have multiple submission data stores, which gives great flexibility for storing data as well as interpreting the submitted information. The mobile app has a great interface and is very useful in the field .

Cons

I least liked about the software was that pricing went up after the initial offer. I do understand that new features and updates were given commensurate with the price increase.

Reliable, professionally designed Form App

We are using the platform to record our drivers' work and invoice accordingly. The App allows to control remotely the forms that are dispatched to the users. The receiving data is stored on the App's own platform, and can be perfectly audited and accessed. The App has connections to Google Sheets, allowing us to apply query functions and prepare the invoicing process. Forms can be completed off line and load automatically when connected to the WiFi network

Pros

Reliable application, comprehensive Dashboard function to develop new Forms.
Working for IOS and Android.
Good direct customer support, small team, direct involvement.
Good FAQ and support pages.
Ongoing development, frequent improvements are released.

Cons

Pricing Scheme doesn't allow for a free admin user test account, should be nice to have one, especially for small user base.
Web Form interface was announced but never delivered.

The Device is user friendly, modern and customer service is exceptional!

The ability to submit forms electronically.

Pros

It is stylish, modern and reliable. I am pleased with the customisation of the app and including the company's logo.

Cons

I think the system works very well. Sometimes the GPS can be slightly off but it is still reliable.

Easy to use and understand

I have gained a new knowledge on device magic.

Pros

I like how easy it is to use the software. I can explain it in a very simple form to any of the employees using the program.

Cons

It would be more efficient if there was a simple way to reformat a form in order to make the necessary changes that are needed.

Excellent Service

We've been using Device Magic for almost three years. It has allowed us to deploy services for our customers that would have otherwise been a lot more difficult and/or more expensive.

Just what I was looking for

Pros

Easy to use, you don't have to be a programmer to create a simple solution that will save you many man hours each week. I can't wait to create more solutions for my business using Device Magic.

Cons

It is too early to really be constructively critical. The only con I have experienced so far is when inviting people to join a form, I get a lot of questions from them and I can't see what is going on. I would suggest an invitation to join that includes clear instructions on what to do.