Device Magic vs Dusk IOP

RATING:

4.5

(38)

Device Magic has 38 reviews and a rating of 4.47 / 5 stars vs Dusk IOP which has 21 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (38)
4.8 (21)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 24, 2023
January 30, 2024
Pros/Cons
  • Pros

  • Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast.
  • Super easy to get up and running. Easy to make modifications on the fly.
  • Cons

  • You have to pay for each additional user which costs and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too.
  • Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms.
Read all user reviews
  • Pros

  • They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.
  • I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.
  • Cons

  • They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
  • The forms are really hard to understand and navigate.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos