FormAssembly vs monday.com

RATING:

4.5

(33)

FormAssembly has 33 reviews and a rating of 4.45 / 5 stars vs monday.com which has 4663 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (33)
4.6 (4663)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 14, 2023
March 19, 2024
Pros/Cons
  • Pros

  • Ease of building forms either as stand-alone solutions or integrated via Connectors to Salesforce.com Very responsive and knowledgeable customer service.
  • I love that I can create surveys on Form Assembly that make it very easy for the people completing the surveys to fill out. I get all of the information that I need in a clean and organized way.
  • Cons

  • After setting up the connection with Salesforce, it was a bit difficult for my client to go in and edit form fields as necessary - they ended up breaking some things.
  • To be specific, there should be a way to customize the error message when the form is filled incorrectly by the user. Right now, the error message the form generates is not user friendly.
Read all user reviews
  • Pros

  • What I liked most about Monday is that it is super user friendly. Synchs to user emails to ensure messages/updates are received.
  • It has a beautiful UI which is user-friendly. I love the timeline view and the integration center is amazing and user friendly.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • My team hates it, they find it confusing; I disagree. They do not like the layout and find it confusing to navigate through.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos