About Formsite

Formsite is a cloud-based software for businesses of all types that helps create and publish surveys and forms. The solution includes a form editor module that lets professionals design forms via its drag-and-drop capability.

The application allows employees to prepare different types of surveys and forms using customizable templates and question types. Formsite also lets users generate lead forms, order forms, registration forms and more.

Forms can be embedded on a page or shared with others via a secured link. Results can also be observed in real-time through email notifications.


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33 Reviews of Formsite

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(9)

9

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

November 2018

User Profile Picture

Johnny from Prayer House Coffee

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Formsite was flawless

Formsite allowed us to seamlessly connect potential leads to our program with our staff.

Pros

Ease of use. How well it worked. It just did the job.

Cons

The software worked up to our standard. No cons at all.

September 2021

Brian from Omnitech Inc

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

September 2021

Save and Return feature along with an ease to understand UI = Powerful form building

I enjoyed building forms with Formsite and for the most part, I can do everything I need to do to support my clients needs quickly and far cheaper than custom software development. I would recommend it to anyone to at least evaluate against the many other form building software as a service type systems out there.

Pros

The save and return feature is incredibly useful and was essential to allowing me to build my form so end users could return to see their results and verify their status (after an admin reviewed and approved/denied). It also allowed me to build follow up forms which were a breeze to start using the export/import features.

Cons

The save and return is fantastic, but it only works for a single form. So if you want a user to effectively have a form "library" under one account, its not possible. This can be circumvented by continuing to build on an existing form as needed, just start the end user at the right question.

Reasons for Choosing Formsite

The save and return feature was critical for my clients needs. I also had experience with Formsite before from previous client engagements and they perform well and provide a rich feature set that I know how to work within.

Response from Formsite

Replied September 2021

Hello, Thank you for the review! We love hearing from customers and we're always available to answer any questions at support@formsite.com.

January 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2020

Easy and Simple Form Capture

While designed primarily as an intake form, our marketing department attempted to use Formsite to provide details for creative work orders with limited success. Formsite worked well for basic webforms, contact data collection, and customer surveys. I would recommend Formsite for any small to medium sized business looking to create webforms and aggregate data via Zapier integrations to more powerful platforms.

Pros

The setup of web forms for lead capture, surveys, and contact data is simple. The administrative back end is straight forward and intuitive. Formsite main features can be navigated without much training. Setting up basic forms is quick and easy, this is the greatest strength of Formsite. Integrations via Zapier allow for greater power when Formsite is applied to automation platforms such as Hubspot for marketing or Google Sheets for "if this then that" workflows.

Cons

There are limitations to Formsite in customization. User permissions were limited, but usable and scalable.

June 2021

Sasha from Sasha Wood

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2021

Easy to use Form Builder

I like using this site and product, its been made very easy to use for not technically minded people.

Pros

Copy and paste links to easily send to your clients. Clients can fill out the form on their mobile device which people appreciate. I like that its easy for clients to use and the forms get filled out correctly.

Cons

It would be good to recieve an email when someone has filled in a form, you have to visit the site and check if it's been done. But thats not really a big deal.

Reasons for Choosing Formsite

Ease of use.

Reasons for Switching to Formsite

I found the other product hard to use.

Response from Formsite

Replied June 2021

Hello, thank you for the review. You can set up the form's Notification emails to receive a message after each successful result.

February 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Easy To Create Complicated Forms

I have been using Formsite in 2 different jobs and for years. It is easy to embed the forms and get them very close to how you want them to look. Making the logic driven forms makes us look like a bigger company than we are. There are a lot of use cases for forms from leads to surveys to job applications that we use this for.

Pros

It is easy to build forms with rules and logic. It integrates with an increasing amount of other software platforms and the customer service is great. Being able to fully customize the notifications and success pages is really intuitive. It seems like they have thought of almost everything.

Cons

The design of the forms are a little out of date and don't respond to mobile in as pretty of a way as I would like. There could be more advanced verification of fields too like SSN and matching zip to cities. Also autofill doesn't always work with these but that may be a bug.

Reasons for Choosing Formsite

I was really comfortable with it and knew it had all of the features I would need. Many form products aren't very flexible but this one is.