Formsite vs Jotform

RATING:

4.5

(41)

Formsite has 41 reviews and a rating of 4.49 / 5 stars vs Jotform which has 1881 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (41)
4.7 (1881)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 8, 2024
April 26, 2024
Pros/Cons
  • Pros

  • Formsite is a little pricey, but it makes embedding and utilizing every function you'd want from a fort very simple. Includes piping, auto responses, rules,m and anything you'd need.
  • It integrates with an increasing amount of other software platforms and the customer service is great. Being able to fully customize the notifications and success pages is really intuitive.
  • Cons

  • I personally have gotten so frustrated with the process of creating a new form, that I have taken to copying an existing form and then adding, deleting or editing the fields I need to.
  • I hate the layout of viewing all of your forms, it gets confusing. Some settings for each form are in very random places.
Read all user reviews
  • Pros

  • Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.
  • I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.
  • Cons

  • On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.
  • This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos