All GoAudits Reviews
1-25 of 108 Reviews
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Adam
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
GoAudits Is The Way To Go!
We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!
CONSNothing At This Stage (Currently 6 Months Into Using GoAudits)
Reason for choosing GoAudits
None
Reasons for switching to GoAudits
More Cost Effective, Better Value For Money, More User Friendly Features.
Vendor Response
Adam, thank you for your positive feedback. Happy to hear that you appreciated the support from our customer service!
Replied February 2022
Ben
Renewables & Environment, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
So far so good!
Pretty good so far. Time will tell!
PROSI've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.
CONSWe haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.
Reason for choosing GoAudits
As stated, a good suite of options, ease of use, and good responsive support from the get-go, all at a competitive price point.
Reasons for switching to GoAudits
The support with the other provider was very hit and miss. When you need support ASAP, but your help is the other side of the pond, that's not too comforting. Payment options were a little limited.
Vendor Response
Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance. We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience.
Replied May 2023
Beth
Executive Office, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2023
Go Audit Checklist
The more in-depth you have to be with details, the more the app seems to struggle.
PROSManagement can easily delete/ update any questions.
CONSThe product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.
Vendor Response
Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.
Replied February 2023
Eric
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Go Audit Review
I'ts been a great experience so far and we have plans to continue to utilize Go Audit ongoing.
PROSI love the support that we receive from the Go Audit team and how quickly they respond when we need any assistance. I've utilized Go Audit at my former place of employment , along with my current business. They customize the audits to cover all of our needs. We are able to require photos for certain tasks as well which allows us to have a eyes on things when we can't physically get to those locations.
CONSWe're very pleased with Go Audit and dont have any complaints.
Vendor Response
Hi Eric. We take pride in providing exceptional support to our customers, and we're thrilled to hear that you have found our platform to be adaptable and that customized audits meet all your needs. The photos feature is an added layer of assurance, and we're glad to see that it has served you well. Thanks for choosing GoAudits!
Replied February 2024
Gordon
Retail, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Gordon B&M
Working with Goaudits has been great the support team have always been a great help with any problems. Goaudits have also listened to our requirements over the time we have been using there system and made many changes to there system for our company needs.
PROSI found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.
CONSNavigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.
Reason for choosing GoAudits
Goaudits were open honest and able to deliver workable changes to there system for our company needs. I auditor were less interested to help integrate there system to our company needs.
Vendor Response
Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use!
Replied March 2021
Jonathan
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A great partner for the C-Store Collective
Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs
PROSWe have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc
CONSNothing not to like, the form builder took a bit of getting used to but help is at hand when required
Vendor Response
Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership.
Replied January 2024
MARSHALL
Fishery, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Go Audits - Great Tools for Compliance
very positive, other departments within our company are going to follow on and use the tool after our success with it
PROSEase of start up and use from a team with no experience in this sort of tool.
CONSGo Audits is very easy to use and follow and the support behind the scenes is amazing
Reason for choosing GoAudits
As a first time user in software like this we were a bit nervous about committing vast sums of money on software like this. That nervousness disappeared after week one when we were able to prove that we made the correct decision in going for the GO Audit software over others we had looked at.
Vendor Response
Thank you for the review, Marshall! We appreciate your positive words and are thrilled that the GoAudits app provided you with a seamless and efficient experience that exceeded your expectations.
Replied January 2024
Stacey
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Audits and reports made easy
Excellent customer service and tech support. This app has helped me to successfully deliver my projects for our clients. I also was able to easily train new staff on how to use it, it is very user friendly.
PROSEasy to change a checklist's questions to fit changing needs of a project.
CONSCannot batch download reports. We can see a library of the reports but we have to download them to print them. Would like to be able to select a batch of reports to download as a group.
Vendor Response
Hi Stacy. Thank you for your valuable feedback on the GoAudits app! We appreciate your positive comments on the app's flexibility and user-friendliness. Regarding your suggestions, our team is working on enabling batch downloads of reports to enhance your experience. We're thrilled to hear that our team offered you excellent support and that the app helped you successfully deliver your projects for clients.
Replied February 2024
Agness
Consumer Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Great app to navigate through different functionalities for users
The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.
CONSThere is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.
Vendor Response
Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations.
Replied January 2024
Marios
Leisure, Travel & Tourism, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Review for Go Audits
Exceptional! We are really looking forward to long-term collaboration!
PROS1. The new application is really fast and loved the upgrade 2. Easy to use (After the induction to the app, after a few times, it is great to use.) 3. [sensitive content hidden] is supper! 4. [sensitive content hidden], our customer success manager, is top! 5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service.
CONS1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.
Vendor Response
Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come.
Replied January 2024
Nellie
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Streamlined Auditing Made Easy with Go Audits
As an admin user responsible for creating audits, I can confidently say that Go Audits has become an invaluable asset to our organization. This exceptional platform has transformed the way we approach and conduct audits, making the entire process streamlined and hassle-free. I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any questions or needed assistance, their responsive and knowledgeable support team has been quick to provide guidance and resolve any issues. Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
PROSOne of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.
CONSWhile the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.
Reasons for switching to GoAudits
I switched over to Go audits because of the efficient workflow and customizable features that significantly streamlined the auditing process, saving time and effort.
Vendor Response
Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.
Replied June 2023
Bill
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Health and Safety Audit Reports at the Touch of a Button
The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to suit any working environment, from a Construction Site to a Care Home, to a Hotel. I can only give the GoAudits platform and team my sincere thanks for a product that has not only saved us time, effort and money but is highly rated by my staff and our Clients!
PROSAudits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later. We now save time with instant reports & faster turnaround”
CONSThere is nothing You can not like about Go Audits.
Reason for choosing GoAudits
No hassle sale and recommendation from current user
Vendor Response
Thank you Bill, good to hear GoAudits saves time to you and your customers. Always a pleasure collaborating with you!
Replied March 2021
Deepak
Food & Beverages, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
GoAudits Review
Reduced paper consumption.Professional reports.Saves time.Analytics is really helpful.Support team resolves the highlighted issues quickly.
PROSEasy to use, professional digitalized reports, supports the paperless initiative, and enables us to self regulate. We appreciate the support from the [sensitive content hidden], Customer Success Manager, Key Account Manager and Support Team.
CONSCustomization of few forms has been a challenge so far, but I am pretty confident that a solution will be found soon.Sometimes unable to upload a picture while performing an audit in the mobile app.An option to close bulk actions of the same question for the same location is currently not available.
Reason for choosing GoAudits
We chose GoAudits as we trust them to deliver as per our expectations.
Vendor Response
Hi Deepak. We're glad you found the app easy to use and that the professional, digitalized reports and analytics have saved you time. Thank you for your feedback and for your trust.
Replied February 2023
Malcolm
Plastics, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
New world
Really good, excellent back up team for advice
PROSUser friendly, the team can easily see the results and trends
CONSsome of the data needs updating which it is
Reason for choosing GoAudits
My colleague found the service and persuaded me to acquire
Vendor Response
Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app.
Replied April 2023
Annie Lee
Hospitality, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Know your company needs and understand the application of GoAudits
A good system checklist for supervisors to monitor and check on the operation and performance of associate
PROSThe picture upload makes it easy for users to identify the area of concern without writing any text.
CONSChanges of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.
Vendor Response
Hi Annie. Thank you for your review and feedback. It's great to hear how helpful the pictures feature is to you and your team. Regarding the "importing" issue, thank you for bringing it to our attention. Our team is working on it. You can also contact us anytime and the team will gladly guide you through the process.
Replied November 2023
Peter
Hospitality, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Go Audits
The Team at Go Audits make themselves available to assist with questions and concerns about the platform. They reply quickly, are patient and take time to discuss the platform.
PROSGo Audits is user-friendly and creates efficiencies needed in our operation. Having recently spent some time with [sensitive content hidden] (our new Account Manager), I am a big fan of the performance, trends and summary tabs. These sections will aid in our effort to achieve our set targets for 2023.
CONSWhat did you like least about this software? Not applicable.
Vendor Response
Hi Peter. Thank you for your 5-star review. We are happy to hear that you found our smart dashboard extremely useful and that our support team provided exceptional support.
Replied March 2023
Adri
Chemicals, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Good and effective
Can build the templates specific to each site Past scores appears on new audits
CONSForm builders bit complicated and no option to undo changes
Vendor Response
Hi Adri. We're glad to hear that the customized templates and past audit scores are helpful for your inspections. Regarding the form builders, please contact our support team, and the team will be more than happy to guide you through the process. Thank you for your review and feedback.
Replied November 2023
Remus
Hospitality, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Brilliant software, amazing team and support
It has been a brilliant journey - my company ended up selecting the tool for the entire brand (all our hotels)
PROSUser-friendliness, the results we got after implementation and daily use
CONSPerhaps a better integration with employee roster for quality assessment overtime of employees who are being audited
Reason for choosing GoAudits
Easier to use and responsive team who constantly tailored the software to our needs
Vendor Response
Thank you for your feedback, Remus! We are happy to hear that you find the GoAudits software brilliant and that the team was so helpful. It has been a pleasure working with you, and we appreciate your trust in using our app across the entire brand for every hotel.
Replied February 2023
Nevana
Hospitality, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Accessible tool to collect information
System provides fast reports for us to analyse and keep the standards high.It is very easy to use.
CONSThere are no major issues to complain, we always get assistance from support if something is needed.
Vendor Response
Thank you for the review, Nevana. It is fantastic to hear that GoAudits' reports and analytics features help you maintain high standards and that the app is so easy to use.
Replied August 2023
Ramsay
Food & Beverages, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Overall good for what you need
good so far. with the new updates we recently done, should get better.
PROSease of use, lots of customisable features, all in the palm of your hands.
CONStakes a long time to customise sometimes.
Vendor Response
Hi Ramsay. Thank you for sharing your feedback on the GoAudits app. We're glad to hear you find the app overall good with its ease of use and customizable features at your fingertips. We appreciate your patience with customization times. Your insights are valuable, and we look forward to delivering an even better experience with future updates.
Replied February 2024
Rosa
Hospitality, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Rosewood MAyakoba
it is super helpful to the daily operation and see how the quality standard of the hotel are.
PROSIs easy to use and give the feedback immediately.
CONSThat we have to send an excel with the new information, probably it can be easier to do it directly on the app just the administrator.
Vendor Response
Thank you for your feedback and review, Rosa. We're glad you find the GoAudits app easy to use and helpful for your daily operations and allows you to monitor and maintain your hotel's quality standards with ease.
Replied July 2023
Gautam
Retail, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Overall experience is very good
Very good. Very easy to use. User friendly.
PROSWe can add the description and attach the photos.
CONSIn summary only we can add description. It will be better if we can add photo also in summary section. Some times its crashed in Samsung m52 mobile.
Vendor Response
Hi, Gautam. Thank you for your feedback. It's much appreciated! We hope the description and the attachment of the photos saved you valuable time. Our team is looking into this crash issue for specific phone models, thank you.
Replied January 2023
Steve
Food & Beverages, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great software
Great
PROSEasy to use and very fast and efficient support team.
CONSNothing, the product is good for our business needs.
Vendor Response
Hi Steve. Glad you are having a positive experience with GoAudits, especially with our support team. Thank you for your review.
Replied January 2023
Tautvydas
Hospitality, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Go Audits
Ease of use and customer service responsiveness
CONSInability to extract some reports make is difficult to perform a profound analysis
Vendor Response
Hello Tautvydas. We appreciate your feedback and we're constantly working to improve our software to ensure a seamless experience. It's great to hear that the app is easy to use and our support team was proactive in responding to your inquiries. Thank you for your review.
Replied January 2024
Carley
Hospitality, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent work done with GoAudits
GoAudits exceeded my expectations and it helped me a lot with my daily/weekly tasks.
PROSThis auditing platform is really good, offering great features that simplify the entire audit process.
CONSOptimising the platform to avoid any delays or issues while reimporting or performing the inspection.
Vendor Response
Thank you for sharing your positive experience, Carley. We're glad the GoAudits app exceeded your expectations and proved valuable for your daily/weekly tasks. We appreciate your feedback on the excellent features that simplify the audit process. Thank you for your feedback.
Replied January 2024