Best Option to Transition Paper Forms to Electronic Forms

I have been a loyal GoFormz user for over 5 years now. I enjoy working with the team members, they are always responsive, open to feedback and are willing to work with their customers to improve features and negotiate pricing levels. This software has made my job so much easier over the years. I highly recommend their service for anyone that uses forms in their day to day operations. It makes the data that used to live on a piece of paper be searchable, exportable and easily manipulated into solid data that you can use to make sound business decisions.

Pros

The #1 sell for our team was the ability to keep the EXACT look of the paper form that we used. Having a wide range of employees that are not technical savvy, this was a big concern for us. By having the same look of the paper form that they were used to filling out for years, it was an easier transition to doing it electronically. There was a drastic reduction in the learning curve for employees.

Cons

As I have watched GoFormz grow from the small start up back in 2011 to now, a lot of the features that I had wanted have been implemented. The one feature that I hope will be made readily available is the ability to have folders inside of folders for templates. This is a small inconvenience, and does not take away from the ease of use. Not really many CONs involved.

Save Time and Paper

We set up our digital Safety Inspection Report to be automatically sent to all management. This has created support for immediate corrections. What used to take weeks to communicate, now happens in minutes.

Pros

I hate the waste of time, resource and efficiency of using paper reports. I love having all my reports in a digital format to use and file without paper. Anyone that receives the report can still print and file if they want to go old-school, but GoFormz sets you free from paper and ink.

Cons

There are so many options available that it can be difficult to decide which ones to use. I'm a little slow with technology and had to learn what was even possible.

This product tripled my output

Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation.

Pros

Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing."

Cons

Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service.

Extremely Happy with GoFormz

Our Account Manager, [SENSITIVE CONTENT HIDDEN], has been extremely helpful with any questions that we have had, and I like that he provides additional literature, new features, and other information in general. I also like that he "checks in" with me to make sure we are utilizing GoFormz features to its fullest potential and follows up.

Pros

Setting up a fillable form in GoFormz is very easy. It has saved hours of repetitively retyping the same data over and over again. Also, with working from home, I get my forms via email as soon as our estimator clicks "complete".

Cons

The one feature that I thought was a downside actually is now being addressed in GoFormz new platform for giving outside public access to our forms. Not all of our customers want to sign on our company iPad or even want face-to-face meetings for things such as roofing estimates. With a video call and remote GoFormz, it could be a really successful feature for us. Or Account Manager, [SENSITIVE CONTENT HIDDEN], was very helpful in explaining the costs and features of this new platform. Definitely something we will be using in the near future.

Goformz

Very good. Amazing customer service and support. The people behind it is what really makes this tool very good to use

Pros

Easy to use. Very familiar and very intuitive. Simple and clean

Cons

Does have a lot of depth. If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work.