Google Forms vs IdSurvey
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.5 / 5
Value for Money
4.8 / 5
4.1 / 5
Customer Support
4.4 / 5
4.9 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
October 7, 2024
May 25, 2023
Pros/Cons
Pros
- I love that it is free and is a great product to use. It is user friendly and is perfect for those who do not have corporate budgets such as non-profits.
- Excellent software to get the feedback and a super analytical software. Wow, we can analyze the responses in many ways.
- Google Forms is an awesome form builder that is super easy to use. The software allows me to ask customers/prospects questions in different ways whether it's open-response, ranking, or either-or.
Cons
- It has little bit authentication problem and no option to recover once the data is lost.
- There is a lack of customizations, and it can be difficult to determine how to make a form match a company's culture or outlook. There also can be struggles with exporting data once received.
- One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring.
Pros
- Clarity, ease of use and an outstanding support team are just some of the reasons why I highly recommend it to anyone who needs to create offline questionnaires.
- The ease of being able to export the data into different formats that are compatible with our systems is great. I also find the staff very easy to deal with and they are very accommodating.
- The experience with IdSurvey has been great so far, and I would definetely recommend it.
Cons
- No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4).
- By this all the questionnaires that had less than minimum acceptable duration for each question were disqualified.
- There is no possibility to randomly select from the list of respondents. CATI calls are done via IP phone and not USBs.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
