Intellect Forms is a solution used to create business applications with forms, data, task management and customizable reports. It is suitable for business of all sizes. Cloud-based and on-premise deployment options are available.
The software provides a library of design tools, allowing users to drag and drop pre-built modules into the platform to create custom solutions. It also provides an option to add company branding and logos to forms.
Supervisors can create automated workflow processes for employees, allowing staff to add jobs, customer information, photos and other data. Information uploaded offline syncs with the database when staff reconnects to the internet. Supervisors can also manage individual employee workloads, control user access and track real-time updates for all finished tasks.
Mobile apps are available for iOS and Android phones.
George from RethinkProcess
Employees number: 10,000+ employees
The primary goal was to reduce the dependence on paper forms and to use automated workflows where manual tasks could be eliminated and tasks/processes could be tracked.
With over 100 processes automated, the time and material benefits are huge, not to mention the reduction in errors and audit trail created.
The organization had embraced Intellect as the go-to method for implementing new processes. It's played a big part in the vision of end-to-end automation. We started with a few processes and grew to over 100; therefore, no scalability issues. My experience was at a bank for 200 internal users and 35,000 customers who access Intellect workflows externally.
No programming or scripting language required. Fast deployment. Build mobile apps that tie into workflows.
The capability to interface with other applications and systems is the most valuable feature for us. For example, Intellect built an interface to our online banking platform and core system. This gave our bank a tremendous advantage to add new features to the online banking system and have those transactions flow into Intellect where it's routed to the appropriate department and/or update the core system.
I¿m excited that they listened to my feedback and now offer customization to the User Interface and the option for a custom/branded app can be download from the app stores.
The ROI was significant. I can't remember the exact dollars, but with time and material savings plus soft savings such as reduction in errors and improved service quality, the payback on investment was about one year. More important and in retrospect, operating without BPM and Intellect was simply ridiculous.
I would rate the vendor as excellent in terms of the implementation.
None. I am at a loss to identify any dislikes. That's probably because we have come a long way and made many improvements over the previous application which was too hard to administrate and too expensive.
The initial setup was painless. We had one IT administrator assigned to the project and he assisted on a part-time basis. The process is very turn-key to get up and running. Most time is spent on collaborating with others internally to design the workflows, make decisions etc. The technology has less of an impact, as it should.
Customer service has been one of their greatest strengths. Their staff is professional, highly qualified and issues can be escalated easily if necessary.
Kris from Optima Global Services Inc.
Employees number: 2-10 employees
I think in terms of complication backlog, for us, our customers were a consulting outfit so any organization, any customers that have a very small or large IT staff and they have a backlog of work that needs to be done in terms of developing applications, I think this is a great fit for that kind of a model where you go in with no coding. You can develop applications as well as workflows very quickly. Great for forms automation!
So for our need it has been very sufficient, very adequate. In terms of scalability, we have had no issues so far.
I would say the valuable features are the form design. The form design is extremely, extremely intuitive, and also the dashboard design. I also love the drill-down capabilities and so forth. I would say it's some of the two best assets in those features in the product.
Technical support has been knowledgeable and proactive. They're all very supportive and very good because one of the things that I always look for in a product is support. I've been with other organizations where support has been very lackluster, so this, Intellect is one of the better ones out there.
One of the areas that I'd like to see improved, or actually it could be added in, is integration with some of the other platforms. For instance Microsoft Office, SharePoint, CRM and all other platforms. One other thing that they really need to put in is that BPM is central to everything and that you are integrating right into your line of business applications, your line of business applications can be written in C-sharp, can be written in Java. You want to access that information and then create a workflow or create an application.
My advice would be to use the product, I mean it's funny though. If you show this product to a hardcore developer they're going to say no-no, because it's job security. Programmers like to write code and in Intellect you don't write code; you configure, so that's a big difference in there.
The people that we talk to are the CIOs and those kind of folks because if they want you to improve productivity in a given organization in terms of making the backlog, application backlog shorter, then I would say this is a great, great tool. So that's the advice that I would give. It alleviates or shortens your development cycle many, many fold.
Chris from HydroGeoLogic
Employees number: 201-500 employees
All companies grow and expand, there's a need to re-engineer processes to make sure that you are providing operational procedures that are efficient and effective and this is one way of doing it in a very value-centric manner.
Initially, we bought the product and put it in place for roughly 15 to 20 users and now it's in place for about 260 users and that required very minimal scaling on our end.
The value that Intellect Platform in comparison to the other products that are out there, while still allowing you to provide a very effective BPM applications, is huge. Especially for businesses in our market, that small to medium sized business.
Intellect¿s technical support team is knowledgeable and proactive. Stability-wise, we haven't had any downtime with the product.
One of the most valuable aspects of working with Intellect has been the customer support, the direct interaction, it's been members of the technical staff and also account management. Even their executives have been available if we needed them. Excellent for Forms Automation.
The full HTML five support is key for us, so that we can start to utilize it outside of more than just in our standard browsers. I know it's something they're working on but it'll be great to see it in place once it finally is.
Just engage with the technical staff. They have been very helpful in getting us in place and up and working and I was very surprised at how efficient they were in the professional services that we did purchase from them. Sometimes, you can find that organizations are very spend-happy with your money, but Intellect has actually been very frugal with the professional service hours that we've purchased, so I would say utilize the professional services.
We did consider other options. We evaluated five other products ranging from some of the more expensive ones like Appian all the way down to some of Intellect's closer competitors and at the end of the day, we decided to this was the best value for us.
Michele from Merieux NutriSciences
The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps:
¿ Document control (global)
¿ Training records
¿ Customer complaints
¿ Internal non-conformance
¿ Approval to use methods
¿ Shorter time to get people trained and have the records require
¿ Global visibility to issues
¿ Forms Automation
Easy to use, great support, Intellect works very hard to make their customers happy.
Wish we could develop more applications - not a negative for Intellect, but for my company.
Business Process Management can be used to solve a lot of business problems.
Please listen to the advice given by Intellect. IF we would have done that our initial go live would have been better.
My Intellect contacts understand how we use the system and provide valuable advice on how to use the system and make our lives simpler.
John from PeProSo
Employees number: 11-50 employees
Built numerous quality, training management, learning management systems (LMS), document management and contract management apps that helped to improve productivity, reduce paper, and address audit and compliance needs. Awesome for forms automation!
Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.
I recommend this to anyone that is still messing around with XLS and email as the way to perform their jobs!
Ed from Jacobs Engineering
Employees number: 10,000+ employees
Used for managing a $2B construction project, specifically for construction management, risk management, permit management, safety, compliance and contract management.
Intellect is very flexible and can be customized to the exact needs of the business process and forms automation needs. The software is very end-user friendly and easy to use.
Even though the platform is completely flexible, it is still helpful to have high level staff with some programming experience to deal with the complex back end of implementation.
I highly recommend Intellect as a BPM solution as it has the capability of dealing with simple to complex business processes. Intellect staff are dedicated to their clients and readily available for support for implementations and issues that arise.
Antoine from NutraHealthFood
Employees number: 11-50 employees
Increased number of patients' participation by 300% in one year, and increased the number of providers 10 to 50. Increased revenue by two-fold and eliminated billing errors by 30%.
No issues with deployment. The platform is very robust and provides alternatives with ease of use for data conversion or importing data from other systems. I started with one module; four years later, I had more than eight modules.
The largest return on our investment was due to increased revenue which resulted in increase in patients' participation and reducing billing errors. Never had any data integrity problems; helped us achieve compliance.
Ability to rapidly develop an entire suite of applications, with forms automation and workflow. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required.
¿ The ability to quickly develop a master-details relationship.
¿ Drill-down capability from anywhere, whether you are on the chart, table or screen.
¿ Develop a consolidated tables with summary reports, and the workflow structure and approval process.
Room for Improvement:
¿ Charting capability.
¿ Provide additional chart types and dimensions, and to allow more flexibility when using charts.
¿ In addition to importing flat files, allow dynamic use of imports
Intellect held my hand throughout the process whenever I needed help. The best and most cost effective product available that provides a rapid development and stable solution. The platform has three concepts combined into one robust solution; Web application development, business analytics and business process workflow.
I strongly recommend to continue to maintain focus on the BPM and workflow capability, but also focus on extending the concept or model into the full application development segment, while keeping in place the power of "Intellect" and ease of use for rapid development and on-going maintenance.
Fulberto from American Specialty Health
Employees number: 501-1,000 employees
At ASH we have different usages for Intellect. We are using it to solve problems from work order tracking to Human Resources temporary employees to quality to all types of forms. In total, we have built about 30 apps on Intellect.
The workflow. It is easy to create and to follow. You can use it for anything!
I like everything about Intellect. It is easy to work with. Nothing negative.
Easy to use, and great customer support. New customer success program will help any new customer still learning the system.
Ahmad from BPM Advisors
Employees number: 2-10 employees
In our business of advising clients in designing/re-engineering of end-to-end workflow process and forms automation needs, we've seen no other application that provides so much value, ease-of-use, and flexibility.
Designed by non-coders to be used by Business users and to address process, forms automation, compliance, audits, and regulatory needs. It is truly a drag-and-drop application development platform that enables compliance. Instead of users having to master the built-in logic and workflow that come with an out-of-box application, Intellect lets the users define logic and process flow on the fly, and adheres to those until the users decide to make a change. Intellect is truly a multi-modal platform, where system integrators and customers alike can use it for a wide range of areas: from CRM, to documentation management; from construction management to patient nutritional progress assessment, etc.
When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor. Intellect could add more seamless integration (more than what they have now) - to stay ahead of the curve.
If you are looking for solution that is extremely malleable in terms of configurability, usability; this is your application. You cannot find a better suited product in any price range.
Shawn from Nextware Technologies
Employees number: 11-50 employees
The Intellect Accelerate Platform makes it incredibly easy to create forms and to automate forms with workflow. No programming required. Just drag and drop and create forms with rich property capabilities. And, you can take you forms mobile with a native mobile app with just a couple clicks!
- No need for low level programming to build your data model and your database
- Can quick build a web application and automate the business process it supports
- Smart, competent, and friendly support team
Cannot think of any
Wonderful solution and strong support team
Kalaivani from Rutgers University Libraries
Interneer Intellect is a great product! The overall support is remarkable. Excellent documentation available online.
The forms are easy to design. No programming skills required. Easily configurable.
Can't think of anything.