About Kissflow Workflow

Kissflow is a cloud-based forms automation solution offered by OrangeScape Technologies that automate business processes and tracks performance. It is suitable for business of all sizes and industries.

Kissflow helps initiate process requests, view items that require user actions and approve pending tasks. It supports human resources (HR) process management including employee onboarding, time sheet management, vacation request approvals and invoice approval workflow.

The product also offers purchase order management, payment-process approvals and purchase-requisition workflow processes. Kissflow integrates with Google Apps and other cloud-based applications such as WebHooks and Zapier End Point using integration APIs. The...


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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of Kissflow Workflow

Average User Ratings

Overall

3.78 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(9)

9

3 stars

(1)

1

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

December 2020

User Profile Picture

Ferveez from Lucror

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Digital Transformation Tool

Digital Workplace is going to be across all segment of industry, being a early runner they will have good market share

Pros

Workflow Automation Process if quite simple Pricing is suitable for SME and scalable Have a good Product growth plan Strong Team

Cons

More localisation need to the regions. Many integration and API are under the progress. Addition of document management module

January 2021

Babatunde from Nigerdock FZE

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Easy to use BPM Software

It is an easy to design, deploy and use Business Process Management with low code. We have been able to digitize most of our business process using kissflow and our approval process have been faster thereby reducing our cost of running business.

Pros

Ability for me to design and deploy my business process workflow, project and cases almost immediately with little or no support.

Cons

The features I would like to see introduced is the ability for me to convert my tables into PDF without any external integration.

Reasons for Switching to Kissflow Workflow

We actually didn't switch completely but we needed an approval process that can be faster, therefore, we deployed kissflow to help with that.

October 2021

User Profile Picture

Revanth from Conceptia Software Technologies Pvt Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2021

Workflow management became easy and Simplified

Experience is amazing, it has perfect features to Automate and simplify Workflows. It is Web based and Interface is Clean. Easy to use and Good Customer support.

Pros

First of all it was easy to setup and use. Maintaining the Workflow was easy and it got simplified. Interface is good and has features which simplify the work with automation. Support team was good, we had few of our problems got fixed quickly.

Cons

Some updates we had made were not updated, don't know whether it was bug or glitch. Few times this issue we faced. Other than this no issues were found.

April 2021

Al from Climatrol

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2021

It was great. Then they made a new version and "migrated" us...

Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.

Pros

It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.

Cons

We came to rely on this software and then were forced to move to the new version. Massive price increase. Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.

Reasons for Choosing Kissflow Workflow

Initially the decision was made on price, performance and feature set.

March 2021

Rina from Pilar Putra Teknik

Company Size: 51-200 employees

Industry: Farming

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2021

Approval Tools

The sensation when making form customizations according to the desired template is very good but the absence of a table feature makes this tool a little incomplete

Pros

This tool is great, easy to use, no coding required, just drop & drag you can create the form template you want

Cons

The subscription price was high enough that I didn't choose it and chose tools with the same advantages and cheaper

Reasons for Switching to Kissflow Workflow

cheaper prices with more complete features and also easier to use