Kissflow
About Kissflow
Most Helpful Reviews for Kissflow
1 - 5 of 52 Reviews
Sazedur
Verified reviewer
Program Development, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Kissflow is the best digital workflow management software.
My overall experience was great. This software has given me speed up my work. It's very helpful for business workflow and a user-friendly tool. It is very easy to use and very effective. This is my overall experience and It's was great.
PROSI have an IT firm where I have 5 employees. It took me a long time to maintain my work and I had to face a lot of problems. But I have saved a lot of time since I started using Kissflow and I can easily get things done by my staff. You can add descriptions and attach files to each project, which is very important for a project. I can easily see which project is active, which is on hold, and which is complete. It is very easy to use. Kissflow has increased the speed of my work, I am very satisfied using it. I did a little research on Kissflow and saw that there are many options that will make your business easier. I got everything I needed for my IT firm here.
CONSThe least I like about this software is that it would have been a little easier if I had added the option of exchanging messages with each project. Here again, you have to add a new text field to exchange messages. After all, I like everything, because it's the perfect workflow management software for my IT firm.
Zenzele
Individual & Family Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great workflow management software
Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.
PROSThe software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable
CONSLimited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.
Reasons for switching to Kissflow
DocuSign did not have the functionality we needed - it is not a workflow management software.
Al
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2021
It was great. Then they made a new version and "migrated" us...
Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.
PROSIt was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.
CONSWe came to rely on this software and then were forced to move to the new version. Massive price increase. Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.
Reason for choosing Kissflow
Initially the decision was made on price, performance and feature set.
Babatunde
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy to use BPM Software
It is an easy to design, deploy and use Business Process Management with low code. We have been able to digitize most of our business process using kissflow and our approval process have been faster thereby reducing our cost of running business.
PROSAbility for me to design and deploy my business process workflow, project and cases almost immediately with little or no support.
CONSThe features I would like to see introduced is the ability for me to convert my tables into PDF without any external integration.
Reasons for switching to Kissflow
We actually didn't switch completely but we needed an approval process that can be faster, therefore, we deployed kissflow to help with that.
Rina
Farming, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Approval Tools
The sensation when making form customizations according to the desired template is very good but the absence of a table feature makes this tool a little incomplete
PROSThis tool is great, easy to use, no coding required, just drop & drag you can create the form template you want
CONSThe subscription price was high enough that I didn't choose it and chose tools with the same advantages and cheaper
Reasons for switching to Kissflow
cheaper prices with more complete features and also easier to use