It has been a time saver for us.

Price, app, features, chat functions, customer service

Notifications, I wish I could select the Notifications that are sent out

We have changed how we manage our inventory as well as evolved a way to track our goods transferred from our warehouse to our sites. Overall, the software is great for anyone that needs a mostly easy to use software to ensure accuracy on work orders, and parts tracking.

The software allows for a simple solution to keeping track of inventory, even remotely! Using QR Codes within the software allows for my colleagues to ensure accuracy when they take items out of the inventory in our warehouse. Furthermore, it allows to track where items go, with photographic accountability as well.

The software can feel a bit clunky and unfinished when using an Android device. It does take a bit of getting used to in order to navigate quickly and efficiently within the app.

Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Very easy to use, mobile app is helpful.

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

The biggest thing MaintainX has helped us with has been keeping all of our maintenance and repairs at all of our properties together and viewable by all of us. It eliminates the need for each of us to have our own system in place.

It's very adaptable to a wide range of assets, repairs, etc.

It would be nice if more than one asset could be assigned to a work order. For example, if an HVAC PM service is for several pieces of equipment it would be nice to select each one. Instead I find myself duplicating work orders or grouping equipment together to make it work.

MaintainX is a user-friendly maintenance tracking software that helps me save time and increase efficiency. It allows me to create work orders, assign tasks, track progress, schedule preventive maintenance, monitor inventory, and generate reports. With MaintainX, I can manage my maintenance operations from anywhere, making it easy to keep my business running smoothly.

Nothing is really missing. They have just about every feature I want.

Operation is more efficient, work time has decreased considerably, and we have better control on past, current, and future work orders.

It is really easy to use, and easy to learn. It has plenty of useful features and tools. Our staff got used to it really quickly, and it has an amazing filter system that lets you see custom Work Orders according to your role in the company

Probably the search engine could be improved in the work order area, as it only shows exact results.

MaintainX is quite easy to understand and to operate, it is modern and even if something doesn`t work my account manager will do his absolute best to support me with the issue and find a solution.

sometimes it appears it is a little challenging for a mobile phone to use app, like sometimes app can froze etc. but i know devs are continiusly working on improving, so not much of a negative.

Makes my job easier. I am able to stay organized and improve communication with our other locations.

What I liked the most about this software is that its very easy to use. We have a lot of older guys that aren't up to date with technology and they find it very easy to maneuver.

There are some slight features that can be improved but I see them improving in the future soon.

What i like most is the ease of use. Being mobile, I can write up a down asset from anywhere in the shop.

I like all the features of this software.

Overall, it has helped the facility become more proactive and less reactive, which any facilities manager knows is important to mental health.

Accounting for all facility needs and requests has been the most helpful.

I've liked everything about the product.

We have enjoyed partnering with MaintainX and [SENSITIVE CONTENT HIDDEN] has been a great asset in getting us what we need to be successful with the product! He helped create some of our procedure pages and that was HUGE!

We started using MaintainX about 6 months ago and what we like most is that they are always improving their product. They take what the customer needs and works to implement the closest version of what is needed.

The reports are not very easy to filter and are not able to be fully customized, yet. However, they are better than other systems we have seen and MaintainX is consistently improving the capabilities. The other piece I wish was improved is the layout of the exported work order. It is not very pretty and cannot, at this time, be customized to remove the information I don't need.

I am very happy with MaintainX. The customer suport is very helpful. We are able to add an endless amount of information to our database very easily.

The user-friendly interface is very easy to navigate. We are able to use this technology with various age groups of technicians and everyone was able to catch on quickly.

Our major issue on the software is not having the ability to auto generate new procedures from within a procedure. For instance, if I have a procedure that says "Is a hot work permit required?", If the answer is "Yes", it would be nice for the software to automatically add that "Hot work procedure" to the work order instead of an admin having to add it. It would also be nice if technicians could add procedures on their own from their tablets.

We reduce the down time machine for not maked maintenance and failures, and prevents the damage for the machines

The price is to small for the offered featuresits too easy to use , a friendly software easy to learn how to use

only the reports has problems, i think that use too much paper to print, but if you have only a digital management is no problem for that

I am a fleet/equipment manager that is still on the road driving. I am way from the office whether it is driving or turning wrenches with my mechanics. I play many roles and have a hard time keeping track of equipment, costs, repairs, purchase orders, vendors, etc. MaintainX help me regain control as a fleet equipment manager.

While I don't usually contact customer service unless I have an idea to improve, it is always a quick response. - Work Orders are simple and easy to create - Asset Tracking - Purchase Orders are an awesome addition - Inventory/Parts Tracking is great - Requestors are free and are able to see the work on the work order they prepare The software is clean and simple. It is easy to use and so much you can do with it. I have a lot of favorite features. I like that I can add pictures for the parts, SDS to the chemicals I inventory.

This software does what I need it to do. The only con that I have is there are items that need to be improved on. However, if you contact MaintainX, they take you idea into consideration and add the feature. I hope they add the ability to approve purchase orders from the phone.

we have now streamline our work order system with all employees, we now have a database of parts inventory that is tied to each machine and we are able to show cost and time analysis per machine.

It is easy for everyone to use, all the requestors had to have was a smartphone and they were able to create a work order

it is hard to distinguish between current, scheduled and future work orders in the database. I would also like to see a clear picture of actual downtime of equipment.