ProntoForms vs SendGrid

RATING:

4.62

(212)

ProntoForms has 212 reviews and a rating of 4.62 / 5 stars vs SendGrid which has 622 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (212)
4.21 / 5 (622)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 25, 2023
February 1, 2023
Pros/Cons
  • Pros

  • It is user Friendly and the forms are relatively easy to develop.
  • The ease of doing forms in the field and being able to submit them immediately while on site has been the greatest tool in making one of my monthly tasks more efficient.
  • Cons

  • The initial learning curve was challenging, and access to training material seemed weak.
  • It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app.
  • Pros

  • The best part of SendGrid is the effectiveness of its API. The API supports import from almost everywhere and from any file types.
  • It is super easy to set up and manage, and also provides comprehensive reporting on how each email was sent and processed.
  • Cons

  • It is highly confusing, make some small mistakes in their confusing dashboard and get charged extra.
  • Ever since last September, we've had about a 1% error rate with Sendgrid due to random 406 errors. Based on what we've seen on the internet, we're not the only ones.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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