Typebot

RATING:

4.6

(26)

About Typebot

Typebot is a forms automation tool that replaces an existing form builder (i.e. Google Form, Typeform) and allows users to build conversational forms that collect responses in chat form.

Typebot Pricing

BASIC - Free - unlimited typebots & unlimited responses PERSONAL PRO - 39$/month - everything in BASIC with additional advanced features TEAM - 99$/month - everything in PRO with unlimited teammates in a shared workspace

Starting price: 

$39.00 per month

Free trial: 

Not Available

Free version: 

Available

Form builder
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Typebot Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Typebot

1 - 5 of 26 Reviews

User Profile

Nefer

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Typebot keeps getting better and better

There's lots to love about Typebot. The mark of excellent software is how it continues to evolve and get better over time. The [sensitive content hidden] has a proven track record of shipping new features and it shows in Typebot.

PROS

The [sensitive content hidden] has an eye for design, delightful chatbot experiences, and it shines in Typebot. This is going to sound weird, but Typebot just feels right from both the builder and user points of view. Clean, crisp, and smooth. The other thing I love about Typebot is that you can connect to virtually any software with an API connection, which can help create unique chatbot experiences.

CONS

It's possible to share chatbots by importing files into your account and it would be nice to have community built templates integrated in the software to make this even better. This is currently on the roadmap.

Reasons for switching to Typebot

Awful experience.

Iván

Food & Beverages, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2023

Herramienta muy útil

Mi experiencia con Typebot es buena en general. El flujo de chat que mas utilizo y he integrado a al perfección es el contacto con candidatos que desean acceder a la empresa. Con Typebot recogo los datos necesarios como el email y teléfono de contacto.

PROS

En estas nuevas generaciones, integrar un chat como Typebot puede sacarnos de muchos apuros y optimizar los tiempos de trabajo para recoger datos de empleados, candidatos a empleados, etc.Typebot es una herramienta que permite configurar flujos de chat según deseemos. La integración es modo gráfico y bastante visual, pero para ciertas funciones necesitaras dedicar tiempo a la aplicación o encontrar guías. Permite hacer muchas cosas como editar los estilos con CSS, conectar el chat con Wordpress y otros gestores de contenido, APIs, Shopify...

CONS

Lo que menos me ha gustado de la aplicación ha sido echar en falta alguna guía más detallada de el funcionamiento. En mi caso algunas funciones las he tenido que desarrollar con línea de comandos.

Reason for choosing Typebot

Elegí Typebot antes que el resto porque me parece una herramienta innovadora y permite la integración de forma sencilla con otras plataformas.

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Beautiful chat bots made easy

PROS

With Typebot I can quickly and easily create simple as well as rich chatbots and integrate them into my website. Various content types are available, such as requesting the user's personal data (email, name, etc.), GIFs, or even processing payments. The platform seems very stable and offers quite a bit of customization (colors, fonts, writing indicator speed).

CONS

I would like to see more integrations to integrate with the chatbot, such as a file upload or a date field. I also find the documentation a bit short in some places and would like to see more details here so that users with less experience can follow along. The support is good when you get an answer. Unfortunately, two of my total of three inquiries already went unanswered, which I find a pity.

Vendor Response

Thank you very much for your review Indeed, the documentation is a work in progress as I add content as soon as I get a question from a user. Can you let me know what are the inquiries that remain unanswered? I'll do my best to help you :)

Replied August 2021

User Profile

oscar

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Crear Bots Fácil y Barato

Me encanta, es una herramienta hecha con mucha delicadeza. Es fácil de usar y agradable a la vista y de una usabilidad exquisita.La uso para conseguir Leads y realiza su cometido de forma impecable.

PROS

A los 5 minutos de darte de alta ya puedes tener tu bot funcionando gracias a las plantillas que trae.He usado muchas herramientas para hacer Bots pero ninguna tan sencilla, fácil y potente como Typebot.Además tiene una versión gratuita muy generosa.

CONS

Me encantaría que el interfaz estuviera en Español. Pero es algo habitual que en las herramientas de marketing solo esté en inglés.

Reason for choosing Typebot

Calidad precio creo que es la mejor, además de que la usabilidad me tiene enamorado.

Reasons for switching to Typebot

Botstar está muy bien y me gusta pero es mucho más difícil de manejar y la usabilidad está a años luz.

User Profile

Josue David

Verified reviewer

Civil Engineering, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

La creación de chatbots atractivos hechos de manera sencilla

Durante dos años, mi experiencia con Typebot ha sido un verdadero motor de eficiencia en la comunicación con clientes y candidatos. Su facilidad de uso y versatilidad en la personalización de conversaciones han sido fundamentales para nuestro negocio. En resumen, Typebot es una herramienta esencial y altamente valiosa.

PROS

Muy buena ,después de registrarte puedes poner en marcha tu chatbot utilizando las plantillas disponibles. A lo largo de mi experiencia, he probado diversas herramientas para crear chatbots, pero ninguna ha sido tan intuitiva, accesible y efectiva como Typebot. Además, su versión gratuita ofrece una gran cantidad de funcionalidades

CONS

Una de las áreas que encontré menos satisfactorias en la aplicación fue la falta de una guía más detallada para entender cómo funciona