About Typebot

Typebot is a forms automation tool that replaces an existing form builder (i.e. Google Form, Typeform) and allows users to build conversational forms that collect responses in chat form.


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1 Reviews of Typebot

Overall rating

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August 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

August 2021

Beautiful chat bots made easy

Pros

With Typebot I can quickly and easily create simple as well as rich chatbots and integrate them into my website. Various content types are available, such as requesting the user's personal data (email, name, etc.), GIFs, or even processing payments. The platform seems very stable and offers quite a bit of customization (colors, fonts, writing indicator speed).

Cons

I would like to see more integrations to integrate with the chatbot, such as a file upload or a date field. I also find the documentation a bit short in some places and would like to see more details here so that users with less experience can follow along. The support is good when you get an answer. Unfortunately, two of my total of three inquiries already went unanswered, which I find a pity.

Response from Typebot

Replied August 2021

Thank you very much for your review Indeed, the documentation is a work in progress as I add content as soon as I get a question from a user. Can you let me know what are the inquiries that remain unanswered? I'll do my best to help you :)