One of the standout features of Vagaro is its user-friendly interface, which makes it easy for business owners and their staff to navigate the system and complete tasks quickly. The platform also offers a mobile app, which allows businesses to manage their operations on-the-go.

While Vagaro offers a wide range of features and benefits for businesses, there are some aspects of the platform that users have criticized. One common issue that users have reported is a lack of flexibility in customizing the software to suit their specific needs.

Very easy to use and easy to follow. Within 2 days of use we felt comfortable using the whole system and learn more each day

There are still a few spa options that need added - couples massages, random scheduling where a provider is added for one shift rather than all Tuesdays, closing for holidays and 2 way texting option

We’ve purchased the PAYDESK thinking it’s as legit as they made it sound on their website, We ended up with an everyday of non-ending frozen system, unable to accept clients appointment, unable to check out clients, we have to restart the system almost every time we need to check out client, or try to book a client. Unable to see client signature of the guest side, unable to have them complete forms on the guest side of the Pay Desk. We’ve been in contact with Support since the first couple days we have received the PayDesk. They have been procrastinating the process of solving the issues, scheduled multiple remote sessions to try to resolve the issues, which was a total fail! They requested videos of all the issues they couldn’t solve during the remote session they set up , and we provided, YET its been over 6 weeks of going back and forth of non-ending emails! They’ve solved absolutely NOTHING!! Everyone on the software team blames the hardware team, and here we are with a piece of crap device. They Won’t refund a device that was purchased in JULY 2022, and they have evidence of all the support tickets they’ve been receiving for the past 5 months which is since we have received. I have called and talked to many people who stated each time that would be the last time before they escalate it to the development team, and they’ll take an action! NOTHING was done.

Absolutely NOTHING! They take forever to answer a phone call if you contact support! Which will be very often once you start using their system! They’ve always had issues solving the issues you calling in regards! The worst nightmare I made a decision to use Vagaro in my business

TERRIBLE customer service, Unreliable devices, unreliable software, reckless team who does not care how frustrated you or you clients are with their system! Undelivered Services, and they've always had issues when trying to solve " the issues" you contact them in regard . They only charge money for everything you sign up for, but support for their terrible device can take up to 6 months with out any solving to the issues.

We really like Vagaro. We have improved/streamlined our online booking thanks to it.

The interface is easy to navigate and is much more client-user friendly than other booking software. And Daily Deals are great!

Vagaro still doesn't have a lot of little features/extensions that would make doing business even easier, but they keep adding new things, which is helpful.

I really like the service and appointment feature allowing clients and customers to select their desired service and and schedule based on their availability

Client glitches in system sometimes info that they register with online conflicts with my input of their information bland then they don’t receive online communications

Customer service is amazing, I love how they understand starting out and have minimal income, you have need a low risk option. Bravo Vagaro, you're amazing.

So easy. I was a Mindbody user and this is infinitely better. More accesible for small business, easier to use, better interface. I love it.

nothing so far! I think they are one of the best.

Vagaro is generally regarded as a reliable and comprehensive scheduling solution for businesses in the beauty and wellness industry. Its user-friendly interface, extensive customization options, and integration with other applications make it a popular choice among users. While there have been occasional technical issues reported, Vagaro's customer support team is praised for their responsiveness and helpfulness in resolving any issues. Overall, Vagaro is considered a valuable tool for streamlining scheduling and enhancing the customer experience.

Vagaro is a comprehensive software solution that offers a wide range of features for managing appointments, bookings, and payments in the beauty and wellness industry. Its user-friendly interface, extensive customization options, and seamless integration with other applications make it a standout product in its category. Additionally, the Real-time Updates and Availability Management features help businesses streamline their scheduling and increase customer satisfaction.

occasional technical issues such as slow loading times and glitches in the scheduling system. Additionally, while Vagaro offers a comprehensive set of features, I have noted that the learning curve can be steep for certain aspects of the software.

1. The way it manage all the subscription in a single room 2. User friendly for users that just entered into the business word3. A lot of customization options are there in the app

1. trouble shoot errors are there .2. Some features works only in laptops with desired graphic card and ram

Vagaro has been a reliable scheduling tool for my business. It has streamlined the booking process and allowed me to manage appointments more efficiently. While it may have its limitations, it has proven to be a valuable asset for managing my business.

Vagaro offers an easy-to-use platform for managing appointments and scheduling. The interface is user-friendly, with helpful reminders and notifications. The app integrates seamlessly with popular payment methods, making it convenient for customers to book and pay for services.

Despite its many features, Vagaro can be slow to load at times and may not always function optimally. Some users have reported difficulties navigating the app, and customer support can be slow to respond.

Vagaro is a strong and adaptable platform that may aid small and medium-sized enterprises in streamlining their operations and enhancing customer satisfaction. The platform is a terrific option for firms trying to increase their productivity and profitability because of its simplicity, adaptability, and extensive feature set.

As the platform is simple to use and straightforward, businesses may start operating right away. All of the necessary data and tools are easily accessible, and the interface is attractive and well-designed. Vagaro offers a number of features and tools that may be adapted to particular industries, making it adaptable to the requirements of various businesses. This implies that companies might develop a solution that is ideal for their own requirements.

Vagaro is typically easy to use, although certain firms could experience a learning curve when first utilizing the platform. To guarantee that enterprises can utilize the platform efficiently, further training or support may be necessary.

Overall, Vagaro has saved me so much time as the salon coordinator. It has made things that used to be tedious, time-consuming, and ineffective so simplified. Our out-dated system had limited options on many things. The auto-texting for reminder's (previously we did all reminders by calling clients) saved out life. It has saved us on no-show appts, clients showing up at wrong times, etc. We have even saved $ on the amount of appt cards we use because client's just want the text message instead of a physical card.

SO USER FRIENDLY! Our stylist's were so intimidated by getting a new software, especially after using the same, outdated one for over 15 + years. Many of them aren't the most tech-savvy individuals, but it took hardly any time at all the train them on the system. They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

One of the main things I do wish were able to be customized would be on the daily ticket sheets we print each day. I would like to edit the amount of history for each client that is shown so that multiple pages do not print out for each client. The font is small and so i have to print it to be larger and then it ends up printing multiple unnecessary pages out.

Everything has always been great since i have been using this app. I have tried others and this is the BEST in my opinion!

I love how easy this app is.. My clients LOVE the reminders and I LOVE I don't have to send them! Through COVID this company has been amazing!!!

I love everything I haven't had any issues at all..

Vagaro keeps all of my client information, services, products, reports and finances very well organized. I've used this software for over 5 years now and my favorite thing is, it's forever changing (for the better of course). I honestly have no complaints with the way it runs, however, if I'd like to see a change all I have to do is make a request and they take it under consideration. Obviously not every suggestion can be accommodated; but for the most part it just keeps getting better and better for a very reasonable price.

I wish when a customer decides they want to opt-out from receiving email marketing from one salon it wouldn't affect another. When a different business uses vagaro but the client has been to someone else and chose not receive email marketing they don't receive mine.

Before Vagaro, we had one system for point of sale, one system for booking and a third for customer information management. We wanted a system that would do all of that and move our business to the next level. Vagaro was the answer to that, bar none. To have everything in one software package eliminates errors we were making when entering in things in multiple places previously. The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.

We were looking for one single system that could do everything for our business. Point of sale, booking, inventory, online booking, excellent reporting, custom forms, email/text marketing, etc. Vagaro has it all. It's one complete package that we can access remotely and via our phones at any time.

While this software was made mostly for Salons with numerous Stylists (Service Providers), it took a big of tweaking and being creative when setting it up for us. With us being a Sauna Studio, clients don't book people, they book actual rooms. There was a little bit of a learning curve on how to set that up properly but it works brilliantly now. I wish there was a little more customization on some deep settings, but all in all, I can't complain at all.