All WPForms Reviews
1-25 of 25 Reviews
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jason
Verified reviewer
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
WPForms
This plugin has been super helpful for email collection and overall user feedback( through surveys). It's been a great experience using this and I highly recommend it.
PROSWhat I love most with the WPForms plugin is its lightness. Most plugins tend to possess useful functionalities but when they are heavy to an extent where they just overuse your site's CPU, then, they become useless at some point and this is where the WPForms plugin scored the best. It's equally flexible and supports drag & drop. This plugin has helped me for more than 3 years now, to create and manage newsletter sign-ups, polls, quizzes, and more. It easily integrates with Mailchimp and a few other CRMs giving me that combo to effectively grow my email lists. I really like this plugin for its lightness & effectiveness too. I receive either new entry submissions or summary notifications every single week, giving it(WPForms) an"A+" for its steady & effective deliverability. There are many other reasons why you should consider WPForms for your business. For example, with the paid plan you can easily Integrate Paypal add-ons to your website, create dynamic user registration forms, create surveys and the list goes on... I mean, If all of these can be achieved with just one plugin, Why should you saturate your website with other plugins? I see it to be absolutely useless. You'll get to discover other brainstorming functionalities of this plugin when you test it for yourself, so I highly recommend you to try it if you haven't already.
CONSI think developers should consider adding to the free plan an option to add colored sections to forms. Although, this can be achieved using some CSS and HTML codes, however, I think not everybody is used to working with codes...Colors give amazing and attractive designs to forms and everyone tends to like such types of forms.
Reasons for switching to WPForms
I experienced a weird behavior with this plugin 5 months ago, It suddenly duplicated one of my sign-up forms on mobile phones and this cost me a lot.
Philip
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed March 2022
Powerful form builder for Wordpress - but for WordPress only
It was an ok experience. I used it for some time - still, I changed to Formaloo two months ago, and to be honest, I think the decision was a good one.
PROSThe form builder is powerful. Plenty of integrations and possibilities for making forms a breeze at your WordPress page. There is a free version which covers the basic needs for forms. It's nice for getting used to it and see what it can do, however, for me the free version offers too less. Support is very good.
CONSEven though I got the reduced price for the plus features (100$), that is still plenty of money for a form builder in my opinion. And I just got the plus version missing some powerful features. In addition: I know it is a WordPress Plugin - still, you can JUST use it as the WordPress Plugin. Formaloo is another Form Builder which offers maybe not as much features in regard to the form building process itself, but they are much more flexible in regards to embeding/using the forms.
Reason for choosing WPForms
Like previously mentioned. I switched to Formaloo because Formaloo makes it easier to use the Forms in a variety of usecases while it still offers plenty of features.
Reasons for switching to WPForms
Initially I switched to WPForms from Google Forms. I wanted to have the forms directly in WordPress.
Duncan
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
4
Reviewed September 2023
Decent Product, Absurd Price
Having a form collection tool is essential for our business, because it's how many of our leads contact us through our website. It's also how we collect newsletter signups. WPForms fulfils both functions well.
PROSI've been using WPForms for a long time (3+ years); the actual product is fine. Everything works more or less the way it's advertised, it's easy to set up, and the shortcode system is good.
CONSThe pricing is genuinely absurd - US$199 per year for form collection under the Pro plan (which you need if you want Zapier integration). This doesn't even include native integration with Hubspot. I also find the decision to not offer a monthly subscription model quite odd.
Suresh
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A Great Solution For Forms Automation
When it comes to forms building and automation, WPForms is very capable and has been very helpful The software comes with powerful features including document management as well as electronic signing
CONSWPForms is fast, affordable and effective and no dislikes experienced.
Suzan
Health, Wellness and Fitness, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use, efficient and simple
In my opinion WPForms is the best form plugin. While there is room for improvement regarding the initial set up, it's easy and pleasant to use.
PROSIt's very easy to use, versatile and easy to manage. There are so many different fields and customizations you can make to your forms. It's very simple and fulfills all my needs
CONSCustomizing forms could be easier. It heavily relies on CSS. Also when I first set up WPForms I had deliverability issues so I needed to set up SMTP which was really complicated and I think it's a process that can be simplified.
Reason for choosing WPForms
I found the interface much more user friendly
Joël
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
WPForms review
Best form builder for collecting leads- I must recommend it
PROSWPForms is one of the best contact forms among all form builders that we've tested so far. It's incredibly lightweight and it's supercharged with lots of purpose-diversified templates.We use it to create signup forms for clients, surveys, polls, quiz forms, and for many other marketing purposes. It's affordable and essential for lead generation.Its integration with Stripe & Paypal makes it super easy for customers to easily checkout via their preferred payment methods.Additionally, we use it to create quote forms that help to save time. It's an imperative plugin for marketing.
CONSPro license for multiple websites is quite expensive.
Marco Genaro
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A bit expensive, but perfect plugin for Wordpress Forms
I'm very happy with WPForms. I use it for all my websites. It's very good for beginners and very complete for those that need to create a very custom form. As I mention on the title, in my opinion it's a bit pricy but it makes me save a lot of time. It's definitely a good choice for agencies.
PROSWPForms is easy to use and very complete. It has almost all the features that you can think about, which makes it very useful when you need to create complex forms. I've struggled long-time with other plugins and I can confirm that WPForms it really helps me to save my time.
CONSThe only thing I didn't like about WPForms is the pricing. It's definitely more expensive than other form plugins.
Reasons for switching to WPForms
Because I was struggling and facing too many issues with CF7, specially related to SPAM and RECAPTCHA integrations.
Gary
Verified reviewer
Machinery, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A must use plug-in for WordPress websites with lackluster forms
Overall, I am very impressed with all the features WPForms has to offer. The form templates library is vast and very intuitive, allowing us to quickly create and edit forms on the fly. Integration with WordPress is seamless and overall, the user experience is great.
PROSI like how easy WPForms was to install and integrate into our WordPress website. In just a few clicks, we had the full functionality of WPForms integrated into our WordPress/Elementor dashboard. I also really appreciate their email notification tool, WP Mail SMTP. I was having issues with broken email form notifications and the WP Mail SMTP tool fixed the problem immediately.
CONSThe free "lite" version of WPForms is missing some key functionality that would be really helpful. Things like the Entries tool are missing in action, and some of the functionality of the SMTP tool like Email Logs and Email Reports are dumbed down as well. While these aren't deal breakers, I'd really love to see some more functionality included in the lite/trial versions of these programs.
Anil
Marketing and Advertising, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Forms with WPForms
I used WPForms for long time to create my forms and surveys to my marketing team.
PROSWPForms has many features and templates to create forms and survey. It works well with creating forms and helps businesses
CONSWPForms is cheap, works well and it has important features at all.
Melanie
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Solid Form Builder for Wordpress
If you need a smart form, WP Forms is great! You can use basic conditional logic, it's easy to understand and to use and makes basic form building easy as pie. My only real criticism isn't even a criticism. Some of the other form plugins have been around longer and have been integrated into more plugins than WP Forms. So often times you'll run into a development gap if you're trying to build a smart form that interacts with another plugin. That said, if you're just looking for a stand-alone form plugin that gets basic and intermediate jobs done - this is by far the easiest plugin to use.
PROSEasy to use, lots of basic features and functionalities, great user interface
CONSDoesn't support as much complexity as some other competitors, doesn't have as many expansion options.
Muzamil
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2022
One of the best plugin for Wordpress websites for forms
We wanted to build a form on our webpage, we used WPForms for the module of our website contact us, newsletters sign up, and careers page for candidates to submit applications and register for webinars.
PROSIt is a very powerful plugin that helps in creating forms very easily by the drag and drop tool. If you want to customize the forms, it can be done with CSS. It is very easy to use and manage. There are plenty of templates that are available for users to use. Integration with third-party applications is superb.
CONSIf one needs a field for mobile or landline phone numbers it needs to be paid, in the free version you cannot get that. Support is a bit slow.
Reasons for switching to WPForms
Funtionality
Itziar
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Buena herramienta pero muy limitada
En general la intención es buena, un herramienta amigable por así decirlo, su facilidad y comodidad la hacen atractiva visualmente, pero a la hora de la verdad, si no pagas, como todo en la vida, todo es muy limitado, solo te permite crear un formulario muy muy básico y para determinadas cuestiones.
PROSMe gusta su interfaz dinámica, intuitiva y muy fácil de utilizar porque está todo a la vista, es una buena herramienta para crear formularios, ya sea a través de sus plantillas creadas o la opción que me gusta mucho, de crear tu propio formulario desde 0, pudiendo añadir tú mismo los campos personalizables.
CONSNo me gusta para nada que sea tan limitado, hay campos que para mi sorpresa, a la hora de querer usarlos, me saltaba el pop up de para usarlos, debes realizar la suscripción pro, por lo que se convierte en una herramienta demasiado limitada.
Reasons for switching to WPForms
Porque WPForms es muy limitada, la versión gratuita se queda muy escasa.
Israel
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
WPForms es una excelente herramienta de creación de formularios de arrastrar y soltar
En general WPforms es una gran herramienta de arrastrar y soltar para la creación de formularios, siendo una herramienta muy útil y potente para obtener leads.
PROSWPForms es una herramienta con posibilidades de extender las funcionalidades que tiene por defecto, además de que tiene muchas integraciones con diferentes herramientas.
CONSEn diseño pudiese haber una sección para modificar los estilos con estilos propios.
Shaikat
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Form Builder for WordPress
Great experience with this must-have WordPress plugin.
PROSI always use contact forms on my websites, and WPForms is my first choice. It works great on WordPress, easy to set up and use. The drag-and-drop feature is a huge time saver for me, and with some simple CSS codes, I can make the forms look more beautiful. If you're still using other form builders for WordPress, you should move to WPForms.
CONSAs a free user, it serves me great with all my requirements. So, I have no complaints so far.
Tracey
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best form maker
The ability to have my contacts integrate with Google sheets. Saves a lot of integration hassles.
CONSJust the price but they do help non profits so no complaints.
Giuseppe
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed May 2022
A plugin you can't do without
Excellent interface for managing and creating forms with drag and drop to move fields. It offers tons of integrations and you can do pretty much what you want with it, including payment forms with paypal integrations.
CONSTo access some features, unfortunately, it is necessary to purchase the most expensive packages which, however, are often not needed for a single site. Also I don't know now, but a few years ago the API implementation for interacting with forms was not provided.
Sudip
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
WPForms Review
A WordPress Form Builder with easy install and powerful features 1. Easy drag and drop 2. Responsive design (no worries about how the form will show up in mobile) 3. Multi - page forms to boost conversion 4. Monetizing from your site is easy using forms - WPForms is integrated with PayPal and Sripe 5. Make your form GDPR compliant with just a click 6. Multiple templates available (a lot actually - 300+) 7. Forms are Spam protected (we love that)
CONS1. Only compatible with WordPress sites.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2023
WPForms works Fine but there are Spiffier Options
Overall WPForms does the job but there are form tools with better interfaces and UX in my opinion.
PROSWPForms is pretty straight forward. It also allows you to easily integrate with multiple different ESPs or CRMs which can come in Handy. It also shows you right on the form if it is integrated with Zapier which is useful to keep track of what is happening in the account.
CONSI didn't love the way the conditional logic worked. On the form it should indicate if a field has conditional logic on it rather than making me click on the field and navigate to the conditional logic section.
Anonymous
2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2023
Easy to Use Drag and Drop Form Builder
1) WPForms is user-friendly and easy to use, even for those who are not tech-savvy.2) You can make use of the drag-and-drop builder to create a custom form of your choice3) I've configured it to send these form responses directly to my inbox to get back to my leads right away
CONSSome of the advanced features and integrations are available only in the paid version of WPForms. Some of the features that are available for free in other form plugins are being gated for the premium version in WPForms.
Chiara
Verified reviewer
Medical Practice, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
A thousand steps forward compared to other plugins
Excellent form creation interface that allows even non-professionals to set up the contact forms of their site.
CONSThe only suggestion is to add some marketing services functionality in the basic license.
Brianna
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed February 2023
Get the Paid Version for Placeholder Only
Didn't realise that 'free' meant 'absolutely no way to see who has submitted a form at all'.
PROSThe base paid version allows you to collect forms 'and' review any of the form submitter details.
CONSThe freemium model is simply a placeholder on your website with no means to see who, how, or what has been asked, submitted, or requested. Make sure you buy the basic paid version as soon as you sign up or there is no use in downloading the integration. Even then, I reckon it will be a very affordable placeholder until a longer-term solution is found.
Eric
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
WPForms provides what I need
It does what I need
PROSEasy to set up and test before deploying forms
CONSSometimes hard to find configuration options but email support aided me in answering questions
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
Una opcion para formularios en WordPress
Mi experiencia con WPForms es buena aunque un poco tedioso al momento de personalizar el formulario.
PROSLo que mas me gusta de WPForms es su facilidad de uso para crear formularios y agregar campos.
CONSLo que menos me gusta es que para personalizar el diseño es necesario hacerlo por CSS.
Tarl
Computer Games, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Wpforms suck
A complete waste of time and money. The worst customer service. Snake oil salesman.
PROSGetting rid of it. Its less than useful. They are grifters
CONSTheir liers and thieves. Had tricksters of the primier division
Reason for choosing WPForms
Supposed to be worth it. It was fools gold
Freo
Information Technology and Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
Great option for Wordpress forms
It was great!
PROSThe plugin is easy to use and works great in WorpdPress.
CONSThere are still few features that needs to be added, like ease of integrating APIs to other softwares.