Better vs FranConnect

RATING:

4.3

(83)

Better has 83 reviews and a rating of 4.31 / 5 stars vs FranConnect which has 182 reviews and a rating of 4.28 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (83)
4.3 (182)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 8, 2022
November 29, 2023
Pros/Cons
  • Pros

  • This software has good intentions. It is meant to keep customer database and other aspects of business in one system.
  • They were very helpful setting up the program to run with our system we had in place already. The inventory part of the program is great.
  • Cons

  • Sometimes the reports can be a little confusing to figure out which ones to use for what.
  • They'd fix one thing just for it to mess up something else.
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  • Pros

  • It is user friendly, and i like that everything is on the main page with links to everything.
  • Lumping all of their modules together, you can get great value for your money solving many needs with one provider.
  • Cons

  • The inability to personalize it more according to brand.
  • The modules are extensive with many options so it can be overwhelming at the start. We made two mistakes; trying to do every thing at once and waiting too long to buy the program.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos