Naranga

RATING:

4.6

(16)

About Naranga

Naranga is a provider of franchise management software and business solutions for the franchise industry. Its easy-to-use software platform automates operations and provides consistency across all franchise locations. Except for the software, Naranga provides a list of services for franchise businesses focused on franchise growth. The services include franchise development, support, IT services (website development, e-commerce features implementation), lead generation, design, and content marketing.

Naranga Pricing

Pricing is per location - further information is available on inquiry.

Starting price: 

$0.01 per month

Free trial: 

Available

Free version: 

Not Available

No screenshots available

Naranga Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Naranga

1 - 5 of 15 Reviews

User Profile

Alyssa

Verified reviewer

Entertainment, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Our experience with Naranga has been extremely positive thus far!

Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing.

PROS

We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.

CONS

We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult.

Laura

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Fantastic product and people

PROS

As a franchise start up, it's imperative we have a vendor for our operations that can customize as we grow. Naranga/ncompass has surpassed expectations and enabled us to streamline operations, communication, on boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future.

CONS

Nothing comes to mind. The team has been very professional and timely with everything from responses to questions and customizations to ensure the software is well suited to our needs.

Chris

Facilities Services, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed June 2022

Fairly average...

PROS

It's a useful place to centrally store key information relating to franchisees, their business, etc. We also use it to centrally store and share documents.

CONS

It can be clunky and not overly intuitive to use.

Vendor Response

Chris, thank you for your feedback and for choosing Naranga! We have collected users' experiences and started working on eliminating the clunky parts. If you have any other suggestions on what is missing in the current functionality, just let us know.

Replied June 2022

Natalie

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

Simply the Best

Naranga is the only franchise development technology provider that was able to customize their system to meet all the needs of our organization. Their main competitors attempted to do so but were unable.

PROS

Extremely light, fast, versatile, mobile, and simple to use. Anything and everything we ever need is at our fingertips with this system.

CONS

It can take upwards of a month or two for new users to become fully familiar with all the system's features.

Mark

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

My experience with Narnaga has been nothing but positive since our first demo.

PROS

The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results.

CONS

The challenge comes in changing the way we communicate as a company. We implemented Naranga just after the opening of our 30th location. Changing is never easy, but the sooner the better. I am confident that with Naranga as our communication platform, we are now wet up to increase the relationship between our Corporate Teams, and our Franchise owners and their locations.