About Squadle

Squadle is a workflow automation platform purpose built to help multi-unit operators, restaurants, convenience stores and grocery businesses manage issues, compliance, inspections, maintenance, pre-shift checks and more using digital checklists. Administrators can use personalized dashboards to gain insights into store activities and compliance in real-time.

Key features of Squadle include text alerts, custom corrective action triggers, health checks and shift management. The system allows businesses in the foodservice industry to track tasks from maintenance and pre-shift checklists using daily emails, real-time reporting and mobile applications.

Squadle's pricing is available on request and 24/7 support is extended via live chat, video tutorials, phone...


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Supported Operating System(s):

10 Reviews of Squadle

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 10 results

February 2020

User Profile Picture

Ian from Chicken & Rice Guys

Verified Reviewer

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Savings well worth the cost

Pros

The best product / service out there that does cloud monitoring. We tried various products from Amazon, they either broke down quickly or needed constant changing of batteries. We have a 500 sq ft walk-in that goes down from time to time, so this is a HUGE life saver, literally saving us $10,000 each time this happens. But even in our locations without faulty walkins, they go down once in a while too (its inevitable right??), and its well worth it in those situations as well.

Cons

Have no major complaints about the product.

February 2020

Tanya from Dunkin

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2020

So much better then paper and pen!

Excellent really responsive to requests in timely manner. Great quality product.

Pros

Watching performance at multiple locations is priceless to be able to do from any location! Saves time and resources!

Cons

At first not having Browser. We have online training that now can be done on squaddle.

Reasons for Choosing Squadle

Squadle was all in with the hardware and software as well as great ongoing support.

Reasons for Switching to Squadle

I wanted to be able to see all our locations remotely

June 2020

JUANA from Restaurant

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2020

Feedback

This is my first time that are used in is good cause they have everything do you need

Pros

I like cause they remained the hands washed timers ⏱

Cons

The maintenance listing is not complete

Response from Squadle

Replied June 2020

Juana - Thank you for your review. We very much appreciate your feedback, and are glad to hear about your positive experience with the product. If you do have any questions about how your digital checklist is configured, please do not hesitate to reach out to our support team. We are available 24/7. My hope is that over time we can get you to a 5-star ranking, and that you will continue to recommend our Squadle to others. -Squadle Support

May 2020

Brian from Dickendesher inc

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great product

Easy roll out and good communication. As long as it keep up this way we will be thrilled!

Pros

The product is great. Easy to use and easy to set up. The customer service has been great so far and have already gone above and beyond to make our roll out easy.

Cons

We had a delay in receiving our hardware but it wasn’t the company’s fault. COVID has effected everything.

Reasons for Choosing Squadle

Ease of use and the contract system worked for us better.

May 2020

Angela from McClellan

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Very easy and has been life changing!!

It has been effortless and they did all the set up of the IPad!

Pros

We like the alerts when food safety is not done by the employees

Cons

Nothing! It has all the features we need and more!

Reasons for Choosing Squadle

Because everything was already gonna be set up by them and they provided the iPad.