Buyapowa

RATING:

4.5

(50)

About Buyapowa

Buyapowa is an enterprise advocacy solution with a suite of referral program tools for any brand or organization. It provides a scalable refer-a-friend platform that is suitable for all industries. Buyapowa is designed to help businesses discover advocates, including employees, clients, net promoters, influencers, and more. The platform is customizable in any language and currency. It can integrate with existing systems, apps, and websites. Buyapowa can be used to run multiple advocacy programs and provides omni-channel capabilities. Other features include email automation, SMS reminders, multiple journey flows, referral status tracking, and Single Sign-On. Additionally, this solution includes a range of security features to detect fraud and protect advocates, includi...

Buyapowa Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Buyapowa

1 - 5 of 50 Reviews

Lauren

Insurance, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Advocate and referral marketing at it's best

PROS

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

CONS

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.

Reason for choosing Buyapowa

Optimal customer experience and superior ability to track and report performance

Kathryn

Insurance, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Fantastic Training and Support

The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.

PROS

The ability to offer different types of rewards. The potential for automation.

CONS

We are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.

Reasons for switching to Buyapowa

Looking for more automation and support to develop features.

Vendor Response

Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.

Replied March 2023

Elena

Utilities, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2023

competitive product but with options to improve the tool

PROS

Easy integrationAgile rewards managementGood customer supportCompetitive price

CONS

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

Reason for choosing Buyapowa

Competitive priceRewards managementsEasy integrationExcelent Client Atention

Vendor Response

Hi Elena thanks for your feedback. It's important for us to learn how we can improve, so we've made sure your Client Success manager is aware of what you wrote above.

Replied March 2023

Juanita

Oil & Energy, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent product and service

Very good!

PROS

In general, de whole process with Buyapowa has been very easy and friendly. They are very organized and give all the support we need. They are constantly trying to find new ways of helping us improve the program.

CONS

More costumizable exports. They have their own reports, but maybe a more "costumizable" report woudl be nice to have.

Reason for choosing Buyapowa

They had a fixed price and no charge of a % per sale.

Vendor Response

Thanks for the feedback Juanita, we have passed your comments about more customizable reports to your Client Success manager.

Replied March 2023

Abbie

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Referral marketing made easy

Buyapowa has been great to work with. Together, we continuously review the performance of the Refer a Friend scheme and plan new ways to enhance the programme.

PROS

Simple software makes it easy for us to gain customer referrals and measure performance.

CONS

The platform would benefit from more flexibility and customisation.