Buyapowa
About Buyapowa
Most Helpful Reviews for Buyapowa
1 - 5 of 50 Reviews
Lauren
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Advocate and referral marketing at it's best
Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.
CONSWe're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.
Reason for choosing Buyapowa
Optimal customer experience and superior ability to track and report performance
Kathryn
Insurance, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
Fantastic Training and Support
The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.
PROSThe ability to offer different types of rewards. The potential for automation.
CONSWe are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.
Reasons for switching to Buyapowa
Looking for more automation and support to develop features.
Vendor Response
Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.
Replied March 2023
Elena
Utilities, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2023
competitive product but with options to improve the tool
Easy integrationAgile rewards managementGood customer supportCompetitive price
CONSThe reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)
Reason for choosing Buyapowa
Competitive priceRewards managementsEasy integrationExcelent Client Atention
Vendor Response
Hi Elena thanks for your feedback. It's important for us to learn how we can improve, so we've made sure your Client Success manager is aware of what you wrote above.
Replied March 2023
Juanita
Oil & Energy, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent product and service
Very good!
PROSIn general, de whole process with Buyapowa has been very easy and friendly. They are very organized and give all the support we need. They are constantly trying to find new ways of helping us improve the program.
CONSMore costumizable exports. They have their own reports, but maybe a more "costumizable" report woudl be nice to have.
Reason for choosing Buyapowa
They had a fixed price and no charge of a % per sale.
Vendor Response
Thanks for the feedback Juanita, we have passed your comments about more customizable reports to your Client Success manager.
Replied March 2023
Abbie
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Referral marketing made easy
Buyapowa has been great to work with. Together, we continuously review the performance of the Refer a Friend scheme and plan new ways to enhance the programme.
PROSSimple software makes it easy for us to gain customer referrals and measure performance.
CONSThe platform would benefit from more flexibility and customisation.