Crewhu
About Crewhu
Crewhu Pricing
Visit: https://www.crewhu.com/pricing
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Crewhu
1 - 5 of 98 Reviews
Chris
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Transformative Software
This product has some of the best support of any vendor we use.
PROSThe badge system has enabled us to reinforce our core values by making them visible in daily activities.
CONSI feel a few more features could be added to our price point.
Mark
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
A great tool to add a competitive streak to your client feedback!
Overall the experience has been very positive, our techs like it, it was easy to roll out, some of the earlier issues we had have been addressed with new features added in updates over time. We love the product!
PROSThe system is fairly straightforward to use and was a real game changer for us. Our old system had no way to actually reward our techs, it just recorded the client feedback. CrewHu allowed us to make it fun and challenging for the guys, even after a few years of use they still like the competitive aspect to see who is going to win the contests this week.
CONSWe would like to see more flexibility and features added around the Contests, as that is the part our techs engage with most.
Reasons for switching to Crewhu
To allow us to reward our engineers for the great feedback.
Fung
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Team Report
Very simple way to get people involved. I like how easy it is to send and receive points
PROSI like how easy it is to give points to people on my team
CONSNone so far. Maybe better looking faces?
Paul
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Say Crewhu if you want more than just CSAT!
Crewhu has been a very valuable product for us since the start. One of the best things about Crewhu is the support team. Very responsive and very helpful in working through any issues that may come up. I have seen the product evolve and create new features over the years, and I am excited to see what else they can do in the future.
PROSBest thing about Crewhu is the various features it offers. In addition to CSAT survey system that integrates with Connectwise, it has a robust badge/peer recognition system, NPS, and gamification contests to incentivize productivity and goals. This is all tied to a reward system that can be used to redeem prizes such as gift cards and other items. Even has bright gauge integration to report data from crewhu.
CONSWhile there is a lot to love about Crewhu I do think some easier could be easier to configure and manage. NPS is more of a manual process than I would like. I would also like to see tighter integration when pulling metrics from CW or other platforms.
Reason for choosing Crewhu
Did not compare
Brittany
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great product
Crewhu is a great way to have your clients/customers give you feedback. I love being able to give recognition to our employees and even fun contests! I also love the customer service for Crewhu. Best by far from other vendors I work with.
PROSI really like the badges! Being able to customize badges and give them to co-workers is great. You feel good for giving them the acknowledgement they deserve for something, and they can use the badge points to get a prize! I also love the customer service for Crewhu! Always fast at responding, and always there to help!
CONSI am not in charge of purchasing this software, but it has been a struggle to upgrade to the awesome features we would like to have. The price is a little high for our company, but would love to do more with Crewhu!
Reason for choosing Crewhu
I was not involved in this decision, and it was before I took over as admin for this product, but I know the [SENSITIVE CONTENT HIDDEN] of the company has seen Crewhu at many events and conferences over the years and was impressed with what could be done with Crewhu!