About The Training Arcade

Looking for a way to make your training more engaging and effective with games? The Training Arcade is a game-authoring tool that delivers customizable training games and gamification quickly and on budget. Build as many games as you'd like by adding your content to our 10 pre-built game templates and share with a URL anywhere or download as a SCORM package to your LMS. Games can be translated into 16 languages & are xAPI ready. Measure effectiveness with an advanced analytics dashboard.


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11 Reviews of The Training Arcade

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 11 of 11 results

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September 2020

Elisa from Thrive LLC

Company Size: 1 employee

Industry: Writing and Editing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great product, great value, great customer service

The Training Arcade has been easy to work with, available when I have questions, and provides great customer service. We've done a number of projects with a client of mine and they have always been happy with the results.

Pros

The platform is very intuitive, and just about everything I might need is already set up. All the development work is done - I just have to input my content.

Cons

It's actually great for what we use it for.

Reasons for Choosing The Training Arcade

No lead time, as the platform was already set up and running. Much cheaper than developing something internally.

Response from The Game Agency

Replied September 2020

Thanks, Elisa for the fabulous review! Let us know if we can help you in any way!

November 2020

Laurie from Comcast

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Who thought learning could be so fun!

Fantastic experience!

Pros

Training arcade has transformed how we approach knowledge! Our employees find it fun and informative. The perfect platform to leverage in the virtual space. Move from presenting information to confirming knowledge.

Cons

The software is very worthwhile but not all orgs can afford the cost.

October 2020

Denise from Biogen

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2020

Biogen Administrator Review

The Training Arcade customer service is excellent. I receive responses almost immediately to my inquiries. If someone is out of the office, they clearly list an alternative support contact in their out of office message.

Pros

The variety of games that The Training Arcade offers is more than enough to meet our needs.

Cons

Some of the games are not very intuitive.

Reasons for Choosing The Training Arcade

Variety of games and analytics are two primary reasons The Training Arcade made the final two.

Reasons for Switching to The Training Arcade

Initially we brought on several gamification vendors and decided to narrow the focus to just two.

Response from The Game Agency

Replied November 2020

Thank you for your review! We are sorry to hear that you did not find some of the games as intuitive as you'd like. We are always open to suggestions and value our partner's input and feedback. We're always enhancing our platform to meet our subscriber's needs. Thanks!

March 2021

Desislava from i4D

Company Size: 51-200 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Jeopardy! - easy to use and a lot of fun

Pros

Easy to use and manage questions; real-time update on the game

Cons

Integration of the leaderboard with those of other games

Response from The Game Agency

Replied April 2021

Thanks for the great review! A game leaderboard is available for every game type on the "game-over" screen. Our Arcades feature set allows you to put all your games in one place and be able to see a global leaderboard for all the games you have created.

March 2021

Lisa from Shelf Engine

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Intuitive and Impactful!

Pros

The platform is extremely user-friendly for designing great, professional looking training. The data and metrics are impactful to how we manage additional training to improve performance across our team.

Cons

I honestly don’t see any cons for what we have been using it for. It’s a great service!

Response from The Game Agency

Replied March 2021

Thanks for the great review Lisa! We enjoy working with you! Please let us know if there is anything we can do for you.

August 2020

Ed from ASGE

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

General Experience

Overall, good experience and is a way forward for our organization to incorporate gaming into our educational activities. Definitely for live face-to-face events and self-play. Still working out strategy for live virtual.

Pros

The ease of gaming features in setup and deployment.

Cons

Trialed our first live virtual gaming using jeopardy for approximately 40 participants. Went well overall. Biggest challenge is that when you start game, cannot let new players into the game. Some commented it was difficult as they logged into webinar a few minutes after game already started so they were frustrated.

Reasons for Choosing The Training Arcade

Other medical groups use and recommendation.

Response from The Game Agency

Replied September 2020

Thanks so much for the constructive feedback. We took your advice and made it happen! Latecomers can now join the Jeopardy! party!

November 2020

Christina from Yolo Federal Credit Union

Company Size: 51-200 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Excellent Learning Tool

So far it's been great. The customer service is excellent and they do regular check ins with me. So far I am extremely happy.

Pros

I really strive to make learning fun for my trainees. I love that this incorporates games into the learning experience. So far it's a huge hit at my Credit Union.

Cons

I wish there were other functions available so I wouldn't have to use other platforms to create some of the games. But it wouldn't keep me from renewing.

Reasons for Choosing The Training Arcade

The ease of having templates and the ability to upload the SCORM packages to our LMS.

Response from The Game Agency

Replied November 2020

Thanks, Christina for your positive review! We can certainly enhance the platform to meet your needs. We are constantly adding new features and upgrading existing features and love the opportunity to include subscriber feedback!

August 2020

Amanda from HNTB

Company Size: 5,001-10,000 employees

Industry: Civil Engineering

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2020

Great option for driving interaction and showing ROI

My overall experience with The Training Arcade is positive. I think they have developed a great product that is fun and is a favored part of our virtual training classes.

Pros

I like that it is fun, engages learners and it is easy to customize.

Cons

I've had some issues with product updates causing issues and the help desk response time wasn't quick. I made a PowerPoint backup game for my class because I wasn't sure I'd have Jeopardy working well in time for the class.

Response from The Game Agency

Replied September 2020

So sorry to hear you had a slow response time from support! We try extremely hard to respond as quickly as possible. We'll be sure to work on that!

August 2020

Christophe from Boiron USA

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Easy and efficient

I have used The Training Arcade for real time, virtual interaction with a large audience (50) and it was a success. I have been greatly and timely supported by TTA Team. I use it with confidence and ease.

Pros

Using The Training Arcade is simple. What I like is the variety of interactions, how easy it is to create a game, to publish it and the reporting functions.

Cons

I'd like to see more games! I'd like to organize my games into different folders.

Reasons for Switching to The Training Arcade

Far more easy to use.

Response from The Game Agency

Replied September 2020

This is a really great idea and adding folders to help keep things organized is something we are actively working on, stay tuned! Thanks!

February 2021

Nick from AAEP

Company Size: 11-50 employees

Industry: Veterinary

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

Make Learning Fun with The Training Arcade

The product has allowed staff and association members have fun learning in a virtual environment.

Pros

Being able to customize the questions and answers is fantastic. It allows you to create virtually any teaching module and make it a game. I used only the Trivia game but it worked fantastic. The competitive component you can create is wonderful, too. The product is very easy to use.

Cons

The only issue I had was having people lose connection during the game and not being able to add them back. Seems like there should be a memory function that would allow the administrator to stop the game and add someone back into it.

Reasons for Choosing The Training Arcade

The Training Arcade looked very professional and was easy to use. Price seems a little steep.

May 2021

Donna from Change Healthcare

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

May 2021

Love the software

Pros

The business loves the leaderboard to give our team members friendly competition while learning.

Cons

The arcade user guide is not ready yet. It would have been much easier with a user guide