Great product, great value, great customer service

The Training Arcade has been easy to work with, available when I have questions, and provides great customer service. We've done a number of projects with a client of mine and they have always been happy with the results.

Pros

The platform is very intuitive, and just about everything I might need is already set up. All the development work is done - I just have to input my content.

Cons

It's actually great for what we use it for.

Who thought learning could be so fun!

Fantastic experience!

Pros

Training arcade has transformed how we approach knowledge! Our employees find it fun and informative. The perfect platform to leverage in the virtual space. Move from presenting information to confirming knowledge.

Cons

The software is very worthwhile but not all orgs can afford the cost.

Biogen Administrator Review

The Training Arcade customer service is excellent. I receive responses almost immediately to my inquiries. If someone is out of the office, they clearly list an alternative support contact in their out of office message.

Pros

The variety of games that The Training Arcade offers is more than enough to meet our needs.

Cons

Some of the games are not very intuitive.

Jeopardy! - easy to use and a lot of fun

Pros

Easy to use and manage questions; real-time update on the game

Cons

Integration of the leaderboard with those of other games

Intuitive and Impactful!

Pros

The platform is extremely user-friendly for designing great, professional looking training. The data and metrics are impactful to how we manage additional training to improve performance across our team.

Cons

I honestly don’t see any cons for what we have been using it for. It’s a great service!

General Experience

Overall, good experience and is a way forward for our organization to incorporate gaming into our educational activities. Definitely for live face-to-face events and self-play. Still working out strategy for live virtual.

Pros

The ease of gaming features in setup and deployment.

Cons

Trialed our first live virtual gaming using jeopardy for approximately 40 participants. Went well overall. Biggest challenge is that when you start game, cannot let new players into the game. Some commented it was difficult as they logged into webinar a few minutes after game already started so they were frustrated.

Excellent Learning Tool

So far it's been great. The customer service is excellent and they do regular check ins with me. So far I am extremely happy.

Pros

I really strive to make learning fun for my trainees. I love that this incorporates games into the learning experience. So far it's a huge hit at my Credit Union.

Cons

I wish there were other functions available so I wouldn't have to use other platforms to create some of the games. But it wouldn't keep me from renewing.

Great option for driving interaction and showing ROI

My overall experience with The Training Arcade is positive. I think they have developed a great product that is fun and is a favored part of our virtual training classes.

Pros

I like that it is fun, engages learners and it is easy to customize.

Cons

I've had some issues with product updates causing issues and the help desk response time wasn't quick. I made a PowerPoint backup game for my class because I wasn't sure I'd have Jeopardy working well in time for the class.

Easy and efficient

I have used The Training Arcade for real time, virtual interaction with a large audience (50) and it was a success. I have been greatly and timely supported by TTA Team. I use it with confidence and ease.

Pros

Using The Training Arcade is simple. What I like is the variety of interactions, how easy it is to create a game, to publish it and the reporting functions.

Cons

I'd like to see more games! I'd like to organize my games into different folders.

Make Learning Fun with The Training Arcade

The product has allowed staff and association members have fun learning in a virtual environment.

Pros

Being able to customize the questions and answers is fantastic. It allows you to create virtually any teaching module and make it a game. I used only the Trivia game but it worked fantastic. The competitive component you can create is wonderful, too. The product is very easy to use.

Cons

The only issue I had was having people lose connection during the game and not being able to add them back. Seems like there should be a memory function that would allow the administrator to stop the game and add someone back into it.

Love the software

Pros

The business loves the leaderboard to give our team members friendly competition while learning.

Cons

The arcade user guide is not ready yet. It would have been much easier with a user guide