I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Overall Jobber is very good. The customer support is friendly and knowledgeable but obviously lack any real input from customers to the devs. For the most part, they have wrapped up almost everything, but there are a few rough edges that need to be addressed. That said, I have not found a better CRM for home services.

Quotes are easy Collect a deposit Keep cards on file Ease of Scheduling Good mobile app

Unable to give partial returns through Jobber Payments Need more environmental variables Better API More triggers in Zapier Native texting is lacking in so many ways. Maybe instead of trying to reinvent the wheel, you could partner with a texting/phone/review product like Emitrr.

I had been having trouble managing the various aspects of operations, including scheduling and billing, customer communication, and tracking. I was aware that I required a solution that could assist me in streamlining these procedures and increasing the company's overall efficiency. That's when I learned about Jobber.Company's productivity and customer satisfaction have both significantly increased since I implemented Jobber. Managing my team and ensuring that jobs are completed on time and to the customer's satisfaction are now much simpler for me thanks to the scheduling and dispatching features. In addition, the features for tracking payments and invoicing have helped me keep track of my finances and ensure that I am paid promptly for my work.The improvement in my customer experience may have been the most significant advantage of using Jobber. I am able to easily communicate with customers via email and text message thanks to the software, ensuring that they are informed and valued while also receiving timely updates on their job status. I've also found it extremely helpful to be able to access customer information and history from any location. This has allowed me to provide individualized service and strengthen my relationships with my customers.My overall interaction with Jobber has been profoundly transformative.

Since using Jobber, business operations have become much more efficient. I am able to manage jobs more effectively now that we have the scheduling and invoicing features. It is easier for customers to book services and pay securely online with the ability to offer online booking and payment processing.Since using Jobber, customers have been more satisfied with the service that we provide. The automated appointment reminders have reduced the number of no-shows and cancellations, and the customer portal has made it easier for them to communicate with us and access their service history.The support team was very helpful when I first started using Jobber and provided me with all the information I needed to get up and running. Jobber is great for streamlining operations and improving the customer experience.

I have to admit that when I first started using Jobber, there was a little bit of a learning curve. Even though Jobber's interface is easy to understand and use, getting used to all of its features and functions can take some time.Particularly, I discovered that adjusting the software to meet particular business requirements required some trial and error. Finding the best way to adapt the various options and settings to my workflow took some time.Nevertheless, the Jobber support team was extremely helpful throughout the learning process. They were always available to answer questions and offer advice, provided us with comprehensive tutorials and guides.

Jobber unapologetically accepts and continues to employ false and/or misleading advertising regarding its integration with the accounting software QuickBooks.When raising this with a Customer Support Manager, I was advised that the wording was intentional, and he acknowledged that it was misleading and didn't represent the limitations of the product. Despite this acknowledgement, I was denied a refund because it's "against their policy."This could have all been avoided had I utilised the 14-day free trial. Unfortunately I opted against this because in using the free trial the website clearly stated that I would have forfeited a considerable discount (20%) on the annual fee (which, for a new, small business, this is significant).If you decide to proceed with this product, I URGE you to trial it and not purchase the product outright. Better yet, avoid the product entirely and go with a much more ethical business such as Tradify!

UI and UX. Easy to setup and navigate. Scheduler is effective at distinguishing between jobs / assigned employees.

The customer service, while generally polite and responsive, is dreadful. Actively acknowledging and endorsing the false and/or misleading information on their webpage regarding 2-way sync between it and the accounting software QuickBooks.The recurring job creation was also unnecessarily complex, requiring the user to specify a duration. There is no ability to specify no end date.Doesn't support B-Pay, and doesn't generate unique customer reference no.'s.