Simpro vs Synchroteam

RATING:

4.2

(129)

Simpro has 129 reviews and a rating of 4.17 / 5 stars vs Synchroteam which has 66 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (129)
4.4 (66)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 26, 2024
February 12, 2024
Pros/Cons
  • Pros

  • Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
  • Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome.
  • Cons

  • Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote.
  • Simpro lied and misled me at the very start to get my business now wont refund me what i have paid now i have cancelled. Now in the hands of my solicitor.
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  • Pros

  • Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.
  • What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
  • Cons

  • Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.
  • It is an inconvenience to not be able to do both under the same user account.
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Pricing Range
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$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos