WorkPal
About WorkPal
WorkPal Pricing
Apprentice: £25 / €28 per user, per month. Professional: £35 / €40 per user, per month. Bundles are also available, please contact WorkPal for information.
Starting price:
£25.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for WorkPal
1 - 5 of 57 Reviews
Jordan
Verified reviewer
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Paperless, Quick and Efficient
A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.
CONSCould possibly be more easily customisable in what you provide to the customer.
Reason for choosing WorkPal
Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable.
Ross
Facilities Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Industry leading Field management system
Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market
PROSWith our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores
CONSIntergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system
Reason for choosing WorkPal
Work pal presentation, delivery of work flow jut worked so well for me, the team were friendly and precise with their information. The system is brilliant and has reinvented our business
Reasons for switching to WorkPal
The two businesses could not find any synergy and it was not working for us.
Brandon
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
National Electrical Contractor - Workpal
The entire experience from the outset with [sensitive content hidden] and the team at Workpal has been great. Detailed demo’s and explanation. The implementation with [sensitive content hidden] was just as good and they worked closely with us to tailor the system to our needs as much as it allowed. This was a massive change for us and trying to get a team of 20+ engineers moved across to the new app was a challenge and presented its issues, but again, the Workpal team were on hand every step of the way. The level of control and functions available within the app is really useful, and the way you can set it up to send the office team and clients real time updates is invaluable to us. Really impressive system.
CONSThe impact of implementing Workpal has been great for our business, so it’s honestly difficult to find one.
Mark
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2021
System Hygienics Limited
Really sped up our service to our customer and manages our engineers
PROSThe asset system which we use extensively
CONSHow inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it
Reason for choosing WorkPal
Asset system
Olivia
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Workpal Review
Enjoyed it from day dot! Would recommend!
PROSIts easy once you know your way around. Quick and simple when organising our engineers weeks.
CONSSometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. Our engineers struggle with it sometimes due to jobs not loading.
Vendor Response
Hi Olivia, Thank you for taking time to leave your kind review of WorkPal. Please feel free to contact our support team at any stage if you need help or want to check your teams experience on the mobile app. We will happily review what is happening and keep in touch with you to find a solution.
Replied March 2024
