eposbuddy

RATING:

4.8

(20)

About eposbuddy

Eposbuddy offers electronic point of sale (EPoS) solution for a diverse range of businesses, spanning from quaint local enterprises to expansive franchises. The mission is to enhance the business's effectiveness, optimize its processes, and boost its bottom line by supplying users with the essential resources for overseeing marketing, sales, and inventory. Eposbuddy offers a comprehensive suite of software, hardware, and payment alternatives that can be customized to align perfectly with a business's distinct requirements.

eposbuddy Pricing

Free trial: 

Not Available

Free version: 

Not Available

eposbuddy interface

eposbuddy Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eposbuddy

1 - 5 of 19 Reviews

User Profile

Charlotte

Verified reviewer

Events Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Efficient system with multiple benefits.

It is a perfect software for our sales department and my job, since it allows us to have a better system so that our customers feel more comfortable when placing orders and processing payments, it is a quality platform.

PROS

The system is easy to configure, the technical support is undoubtedly efficient and resolves and answers our questions quickly, it is very simple for our clients, it allows them to make decisions in an intuitive and unique way, the cashier system is very efficient.

CONS

Without a doubt, from the first moment of use we have only observed benefits with eposbuddy.

hadie

Performing Arts, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Till system overhaul - A world of change.

We have managed to increase our revenue, & are now in the process of implementing new systems that the advanced features offer.

PROS

Cost - Epos buddy is a cheaper overall then our previous supplier. With a range of benefits. We are getting more, for less.

CONS

Some aspects are fairly technical, our previous manager did not see the benefits of using them. Fortunately our new manager has been able to grasp a range of new features & is beginning to make use of them.

Reason for choosing eposbuddy

Recommendations from local business group (Barbi) & cost.

Reasons for switching to eposbuddy

Cost mainly

Ashley

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2023

Does the job

Overall experience is average, I'm not sure I would purchase from them again but given we are now set up with them they aren't bad enough to have to complete the whole set up again.

PROS

Technical support is brilliant, always on hand and knowledgeable to solve any problems.

CONS

Biggest con is the sales team, spinning you misleading information to get a sale. The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase. There were also some capabilities in terms of additional hardware options sold to as great options for the future (Which we discussed we would plan to add and was told is was easy to do), when I returned and requested to purchase those extras was informed I should have brought a different till, when I initially took out the deal it would have cost us around £100 extra (£200 total I believe) as an existing customer I would need to purchase a full new system at over £600 all to then purchase the add ons I had initially been told it would be possible to utilise.

Reason for choosing eposbuddy

The sales people seemed knowledgable and transparent, although I now think I'm probably jut the victim of a very good salesman.

Rahul

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Boosting Sales and Customer Experience with eposbuddy

PROS

I really liked EposBuddy because it was easy to use and fit smoothly into our work. It helped us make smart decisions with its quick data, making us more efficient. EposBuddy became super important for our business to succeed.

CONS

Sometimes it took longer to process transactions when it got busy. Also, some features were a bit hard to use and couldn't be changed to fit our needs. But overall, EposBuddy is a great help for our business.

Monica

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Easy to use and recieve payments

PROS

This software helps us with payment processing , it is easy to use given its good UI , good for online reservations and bookings which has helped us increase on our bookings. the support team is so responsive and effective. The digital signage always ensures information is updated always in real time through automatic synching

CONS

No cons everything is so far good just enjoying every feaures