Amazing support and 99% up-time. Any issues we have experienced were handled ASAP and the team is amazing.

Easy to use and simple access to relevant information in real time.

Can't access from various devices without additional licenses.

Loved the inventory management and order management functionality.

Till now not find any type of disadvantages of software.

Their tech guys are willing to work with you but in our busiest month every time it broke, or lost license key, or double charged a customer or the totals don't match or add up properly on the statement is...We will get [SENSITIVE CONTENT] on the program team to fix it. Or Sorry about that. No solution offered. They did call back quickly when there was a issue but no long term solution to fix the issues.

I did at first for the service orders aspect. I liked that it produced service work orders. We are an automotive business so it was critical to have service orders and keep track of inventory.

It didn't add up to much.. To restrictive as to options. Their program team is 1 guy, 2 technicians, and maybe 1 sales guy. Small company that uses an answering service to look big. The program doesn't add numbers or on accounts properly and is a pain to fix. We may be a too big of a small business to use their software. It has endless possibilities but their functions work half the time and always seem broken.

I love that RT POS helps with issues and breaks down every tab possible to click

That sometimes you can't make changes that only RT POS uses.

As a cashier, what I liked the most about this product is when combined with a touch screen monitor, I am able to enter in my customer's order and print receipts very quickly. This lets me be more efficient at my job, and gives me more time to focus on other tasks such as answering calls and taking orders over the phone.

The product's interface is a little overwhelming at first, and can take some time to learn and get used to.

I really didn't understand this product. I tried it out and couldn't figure out how to apply it to my business. I've opted to go with a product that I understand better.

I like the functionality, style, and execution. The fluid experience is unrivaled, despite a non-trivial learning curve.

The flexibility and customization options are restricted to specific paradigms, which do not always conform with our current priorities.

I really like that I can call and talk to someone if I have questions. I was able to purchase the bundle and love it.

I don't like that when putting in new inventory, you have to go to more than one tab.

It is a very reliable system. I have experienced minimal problems.

It has some downtime, but that is to be expected. Nothing too much.

Simple to use and ease of install. Receipts and all your order information goes directly to a universal system and has multiple receipt options.

Nothing to dislike about this product, there are a ton of different companies that do POS sales so you might be able to compare.

I highly recomend it, its simple enough for a small business. but at the same time fills the need of a larger business as well.

Great - friendly - Real time and simple to operate

so far so good