--- title: "Rezolve AI Software Reviews, Demo & Pricing - 2026" description: "Review of Rezolve AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/generative-ai/rezolve-ai-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / Rezolve AI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Rezolve AI Review Custom quote Free trial 1 plan Wondering if Rezolve AI is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Rezolve AI 4.8 [(9)](https://www.softwareadvice.com/generative-ai/rezolve-ai-profile/#reviews) Pricing Pricing available upon request ### About Rezolve AI Rezolve.ai is an Agentic AI solution for IT, HR, and Financial Operations that helps enterprises automate support workflows, resolve service requests autonomously, and improve employee experiences across digital and voice channels. Rezolve.ai enables organizations to modernize support operations through AI-powered automation and multi-agent orchestration. The platform supports IT, HR, and FinOps teams by automating repetitive service tasks, improving response times, and providing employees with instant support across Microsoft Teams, Slack, chat, email, mobile, and voice. AI agents can resolve incidents, fulfill requests, execute workflows, surface enterprise knowledge, and integrate with systems such as ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, and Confluence. Rezolve.ai also includes enterprise search, AI voice support, workflow automation tools, AI Ops capabilities, and no-code AI agent creation. Designed for mid-market and enterprise organizations, the platform helps reduce operational costs while improving employee satisfaction and service efficiency. Wondering if Rezolve AI is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## Rezolve AI User Interface ## Popular Rezolve AI Alternatives Main Product Rezolve AI 4.8 [(9)](https://www.softwareadvice.com/generative-ai/rezolve-ai-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.86Value for money - 4.88Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [Hiver](https://www.softwareadvice.com/crm/hiver-profile/) 4.7 [(148)](https://www.softwareadvice.com/crm/hiver-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.55Value for money - 4.63Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [C2](https://www.softwareadvice.com/help-desk/c2-atom-profile/) 4.3 [(14)](https://www.softwareadvice.com/help-desk/c2-atom-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.43Customer support - 4.0Functionality Pricing Starting at $53.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(794)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.55Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) 4.4 [(234)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.31Value for money - 4.21Customer support - 4.39Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4090)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Rezolve AI Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Rezolve AI Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of Rezolve AI Adaptive Learning AI Agent Configuration Alerts/Notifications Audit Trail Autonomous Task Execution Autoresponders Canned Responses Change Management Chatbot Chat/Messaging Communications Management Customizable Branding Data Visualization Document Management Document Storage Drag & Drop Email Management Employee Directory Event Calendar Feedback Management File Sharing Generative AI Incident Management Incident Reporting Integration into Third Party Applications Interaction Tracking Investigation Management IT Incident Management Knowledge Base Integration Knowledge Base Management Knowledge Management Learning & Development Live Chat Machine Learning Mobile Access Multi-Language Natural Language Processing Offline Form Onboarding On Call Scheduling Predictive Analytics Proactive Chat Proactive Error Detection Problem Management Real-Time Chat Real-time Consumer-facing Chat Recruitment Management Remote Access/Control Security & Compliance Sentiment Analysis Service Catalog Support Ticket Management Surveys & Feedback Task Management Third-Party Integrations Ticket Management Time Off Management Training Management Transcripts/Chat History Transfers/Routing Workflow Automation ## Rezolve AI Integrations OneLogin Integration rated undefined from -1 review SAP Concur Integration rated undefined from -1 review BambooHR Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Dropbox Integration rated undefined from -1 review Microsoft Entra ID Integration rated undefined from -1 review See all 27 integrations ## Rezolve AI User Reviews ## Rezolve AI customer ratings - Overall rating: 4.8/5 - Total reviews: 9 ### Rating distribution - 5 stars: 7 reviews (78%) - 4 stars: 2 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.9/5 - Customer support: 4.9/5 - Functionality: 4.8/5 --- Have you used Rezolve AI and would like to share your experience with others? ### Megan Chatbot - Works - Overall rating: 5/5 - Reviewer: Aalok S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered [SENSITIVE CONTENT HIDDEN] engineering team has helped us get our chatbot up and running on a website. We generate quite a few leads every day and the conversion is very high of these leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Admin Dashboard, Knowledge Management, Teaching the ChatBot without getting Resolve.ai team involved. #### Cons The product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally. #### Reasons for choosing Rezolve AI We felt a great synergy with Rezolve.ai team and the service they provided us to get us up and running. The price was right for our use case. --- ### Excellent Value - Free up resources to work on higher value activities - Overall rating: 5/5 - Reviewer: Gabe C. - Verified reviewer: Yes - Industry: Media Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us. Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not. From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service. #### Cons The platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up. #### Reasons for choosing Rezolve AI We chose the product because of the value and because the Rezolve.ai wants to develop a long-term relationship, making sure our delivery model is successful. --- ### Rezolve.ai, a good service desk product - Overall rating: 4/5 - Reviewer: Dr Prasenjit B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This bot really helps me with its own AI enabled answers to solve several IT-related issues. #### Cons I was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future. --- ### Great knowledge base and help desk tool - Overall rating: 5/5 - Reviewer: Casey B. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have been a great company to work, extremely responsive to our request and continue to improve the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are able to teach the system how to answer our employees questions. This in turn provides a much improved experience for our customers. The help desk also allows the IT staff to monitor and manage tickets. #### Cons As we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for. --- ### Rezolve is a fforce multiplier! - Overall rating: 5/5 - Reviewer: Marcus C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This bot has really helped with answering the most basic of questions that flood our help desk and product support queues. #### Cons Nothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions. --- ### True vendor/client partnership - Overall rating: 4/5 - Reviewer: Cyrene W. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Service has been excellent. The team at Rezolve understand the value in creating a true vendor/client partnership. We felt our suggestions were heard and feedback was encouraged to continuously improve the product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a smaller company and wanted to add a simple ticket tracking system with virtual assistant to enhance our employee experience. It was a nice complement to the suite of Microsoft 365 applications and our first experience building out a knowledge base that was easily accessible by our end users. #### Cons We're still building out reporting features so we can manage service levels and metrics, however, Rezolve has been an excellent partner in listening to our feedback. #### Reasons for switching to Rezolve AI We wanted a more modern tool that integrated with MS Teams and Sharepoint. The virtual assistant and potential for automation were factors in the decision process. --- ### Comprehensive Support System - Overall rating: 5/5 - Reviewer: Sandeep S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Rezolve's chatbot driven employee support is very versatile - and understand our IT issues. Employees do not have to see or know about a ticketing system anymore - they just have to chat with the bot. Live chat feature is very helpful as well to get live agents involved in solving complex issues. #### Cons Nothing specific comes to my mind but once we complete function wise adoption we will launch a survey that get use feedback --- ### Rezolve.ai has saved the day! - Overall rating: 5/5 - Reviewer: Mitchell S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezolve.ai has been a great addition to our technology solutions. It has helped our employees get help within seconds without frustration. Their integration with MS Teams is pretty neat. #### Cons I can't really find anything, it's been an enjoyable, turnkey experience. #### Reasons for choosing Rezolve AI Ease of use. --- ### Effective way of managing employee requests.. - Overall rating: 5/5 - Reviewer: Rajeev K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a Microsoft Teams shop so having the ability to manage employee requests on Teams totally makes sense. Resolve was simple to install and configure for our needs. It takes care of basic employee queries and requests that earlier were hard to track and keep people updated on. Love the interface. #### Cons Would like to see more features eg: employee bulletin board, birthdays. --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Help Desk Software [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (522) Recently recommended **7** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.6** (794) Recently recommended **4** times [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) **4.8** (126) Recently recommended **1** times [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** (11638) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Rezolve AI with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice