GGGolf
About GGGolf

Most Helpful Reviews for GGGolf
10 Reviews
Brian
Recreational Facilities and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Happy to have switched to GGGolf
We do not regret switching to GGGolf!
PROSIt's very easy to navigate for all users. Transferring and updating our member database is quick and easy. Reporting is also clean and relevant. The tee time module is the best we've worked with and this is our fourth. Both our staff and members are very satisfied with the functionality.
CONSOnboarding was delayed a bit, but unusual circumstances caused this. The software is not glitzed up, but I like that time was spent on function rather than looks.
Reason for choosing GGGolf
Positive referrals from other Alberta golf clubs.
Reasons for switching to GGGolf
Jonas' tee time software could not handle the demands of the past 12 months.
Itolo
Leisure, Travel & Tourism, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
GG Golf Review
Lot's more member information available. Down loading capabilities. Tee time information
PROSI think it's ease of use. Also it is tailor made to our industry. So it is very compatible with our business.
CONSI really do not like that we have to use Acomba along with GG Golf. They work ok together but Acomba tends to have a lot of issues.
Reasons for switching to GGGolf
we needed to find a product with more flexibility.
Alex
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2021
Essex
Used to be very intuitive to customers needs. Golf industry is active daily and needs measures to fix problems immediately.
PROSEase of use to work with on a daily basis
CONSDoesn’t always link scores to golf Canada
Reason for choosing GGGolf
Better and user friendly
Reasons for switching to GGGolf
GG golf was better and more user friendly for both the member and administration.
Josée
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2021
Impression
Bonne
PROSFlexibilité d'administrer le logiciel et l'ensemble de tout ce qui s'en rattache. Facturation en lot États de compte mensuelles Inventaire
CONSSupport affaibli depuis 2 ans. Certaines fonctionnalités devraient être disponibles sans l'appel au support.
Reason for choosing GGGolf
l'amalgation côté financier et fiche des membres.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
GGGolf Review
Using GGGolf has been a delight. Using this makes sure that our course runs smoothly and effectively. This also gives us more time to make sure our customers are happy. I recommend this to any golf course.
PROSGGGolf is a great program when it comes to Tee Times! It's so easy to use when it comes to reservations as well. Not everyone wants to call and reserve tee times anymore, so why not make it as easy as possible to get onto your course?
CONSI have nothing really bad to say about it. There is a slight learning curve, but that's normal when you are using a new program.
Patrick
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2021
Soutien technique
La pire expérience pour l'instant depuis le changement de propriétaire, est le soutien technique. plusieurs communication - courriels - téléphoniques ont restés sans réponses. Problèmes avec les sommaires de ventes qui a pris plus 1 mois et 2 3 demandes de soutien technique qui venait de la réinstallation du logiciel sur mon poste principal. Il y a des délais de plusieurs jours avant qu'un mouvement se fasse au niveau des tickets que nous avons fait, et c'est pas normale. Nous avons du passé 4 jours a ne pas faire imprimer de recu de vente a nos clients, car le logiciel ne communiquais pas avec l'imprimante. Quand nous avons une situation urgente. Il est très frustrant d'avoir un retour après plus 1 semaine. Nous avons du passer par notre Vendeur, directeur du soutien technique et plusieurs courriels.. et téléphone avant d'avoir un retour. Le logiciel répond a nos attente.... mais la façon de procéder au soutien technique ne conviens pas en situation d'urgence.
PROSgestion des membres - membres par - réservations. répond a notre domaine... mais en espérant qu'il va avoir du développements au niveau du soutien technique
CONSIntrant de nouveaux membre - Si il y a une erreur a quelque part dans l'intrant du nouveau membre. un message nous indique l'erreur - et efface toute l'écran. Nous devons recommencer. manque quelques rapport - surtout au niveau de la gestion des power caddy, cassier extérieur
Vendor Response
Bonjour Patrick, nous sommes desoles d'apprendre de votre experience. Generalement, nous sommes connus pour notre service a la clientele exceptionnel. Mais, car GGGolf est en transition, il y a quelques obstacles en cours. Nous apprecierions l'occasion de corriger votre experience. Si vous souhaitez en discuter plus avec nous, veuillez contacter Alexandre Bernier, notre gestionnaire au cadre superieur en soutien en envoyant un courriel a abernier@ackroo.com. Merci et nous vous remercions de votre confiance.
Replied May 2021
TYLER
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
GGGolf - Great for Tee Times & Lotteries
We are very satisfied with the GGGolf experience over the years
PROSEasy to use Lotttery Feature Easy to use Event Registration
CONSIt's easy to not know where to go to find a solution for a problem.
Reasons for switching to GGGolf
Price
Sylvie
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2021
Avis
Facturation en lot
CONSOn ne peut pas sortir un rapport avec les informations inscrites dans Groupes-type de groupe (dernier onglet)
Andreanne
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
Golf les dunes
Très bien
PROSLa simplicité et l’efficacité que gggolf offre est vraiment très bonne
CONSLe service après vente est difficile il y a un manque à se niveau
Sebastien
Sports, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2021
Feedback
The customer service
PROSThe easiest and the possibility of the software
CONSThe support. I have send a lot of email support but no answer with that. I have to reminder a lot.