About Total e Integrated

Total e Integrated is a club management solution that helps businesses streamline processes related to reservations, restaurant management, customer relations, retail, and more on a centralized platform. The club membership management module allows staff members to configure membership types, handle payments, track dues, monitor account receivables, and distribute gift vouchers, among other processes.

Total e Integrated's lodging feature enables hospitality businesses to manage housekeeping, room inventories, group reservations, rentals, room charges, and nightly audits. It lets team members process transactions, adjust stock levels, scan barcodes, handle purchasing, track inventory counts, generate email receipts, and manage other retail operations. Additional...


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4 Reviews of Total e Integrated

Overall rating

4.5 / 5 stars

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November 2020

Sean from Napa Golf Course

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Effective and Affordable Point of Sale

Extremely customer oriented/friendly. Support always there for me when I needed any questions answered.

Pros

Customizations and reporting are easy to use and understand

Cons

I can't think of anything I didn't like about this software

Reasons for Choosing Total e Integrated

After a demo and orientation with the sales team, I was convinced it would be a perfect solution for customizing my point of sale needs

Reasons for Switching to Total e Integrated

Looking for an easier solution of customization

November 2020

Keith from Riverside GC / CourseCo Inc.

Company Size: 1,001-5,000 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Industry Leading

I took the lead for our company in 2015 and was on the ground implementing and working hand in hand with Total E to launch their software at over 12 of our properties. The experience and customer service was exceptional.

Pros

Total E Integrated product is all inclusive and provides your customer/member with an experience unlike any other software company.

Cons

All of the features that we needed were included in the software.

Reasons for Switching to Total e Integrated

Pricing, Capability and Service to our customers.

February 2021

Timothy from Etowah Valley Golf & Resort

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

February 2021

20th Century Software

We originally decided on this software to integrate all departments operations in one system; this did not work out. We spent months discussing our issues with customer service, and it was very hit or miss. I understand this is a smaller, "niche market" company, and it is on the cheaper side, but the lack of functioning integration with online bookings and inter-department operations has caused us to move on. Very easy to train new employees on though, and the "room view" portion is handy for our maintenance and housekeeping forecast.

Pros

We switched off of a very old system, so some of the functions seemed nice and new. The ability to integrate all departments (F&B, golf tee times, membership, and lodging) is what made us decide on Total Integrated in the first place.

Cons

VERY glitchy software. Room swaps could wind up leaving two reservations in the same room on the same night.

November 2020

Russ from CourseCo

Company Size: 1,001-5,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great product

A true partner when it comes to solutions for our company

Pros

The support team is great along with the ease of adding new locations.

Cons

None that come to mind. We have had some internet connectivity issues but they may have been on our side.

Reasons for Choosing Total e Integrated

overall features and integration

Reasons for Switching to Total e Integrated

2015