Overall the training and assistance our organization received before implementation was extremely thorough. We found the Amplifund team to be committed to finding resolutions, committed to ensuring we understood the training and committed to our organization's satisfaction with the platform. Post-implementation that has not changed.

The tool's expense tracking portion was our organization's main selling point, but tracking goals has been an added benefit when writing grant reports.

In the beginning, the expense importing was a bit challenging because of the system limitations of our accounting software. Integrating that software with the grant management tool would greatly help this often time-consuming process.

AmpliFund has made audit preparations easier and ensures that we don't miss grant reporting deadlines. It is easier to run a report of active and pending grants and track annual grants over multiple years. Without AmpliFund, we were relying on spreadsheets and paper processes which took much longer and left too much room for error. The support staff of AmpliFund has been amazing and very responsive.

AmpliFund has allowed us to create a permanent grant record that multiple users can access. We depend on the workflow and tasking features to maintain compliance. This has allowed us to manage over 100 active grants with better consistency.

AmpliFund continues to build out their platform with more features. When we were building our grant management page, we had to conform to the template and then build out added features. This is helpful but isn't always the most user friendly for our departments to complete.

Tech support was not responsive. Their initial response was to always give you the instructions in their printed material even if you indicated that you had tried this solution and it had failed. Several time we described specific issues we had encountered and were told the software couldn't be doing what we were saying--deleting information on its own, changing currency values. However when we were finally able to do a screen share with their tech support and showed them what we were seeing they finally believed us. The tech support was slow to respond particularly when issues were elevated to a higher level. There was no progress reports on the issues and when they finally did get back to us more than a month later we would have to figure out which issue they were finally addressing. The company CEO, when we were finally able to communicate with him was very responsive and wanted to correct the situation but even after that the sales person still did not clearly comprehend how bad the product had been for us to use. I would not recommend this company or this product.

The only functional piece of this software that really helped our agency was the application process. We had been doing paper applications and Amplifund did allow us to make this process all online and much more streamlined. We had some issues with reviewers not having the right permissions and having to call several times to get this resolved but this was a beneficial feature.

First the proposal and the sales people assured our agency that the specific functionality the we were require the software to have--mainly being able to produce a report which would include subrecipient expenses being rolled up into the parent grant budget reports. This was never available and we were promised that we would have this 2.5 years ago. Next we were told that the application we were taking for subawards would automatically be connected to the parent grant so that information put into one system would be reflected in the other. Also this did not happen until the second round of applications. The first applications had to re-entered into the grant management system by hand. Finally the grant management module never worked for us. We were never able to create any of the reports that were suppose to be available. When we created reports according to their instructions no data was shown. When they made system upgrade information was lost or made inaccessible following the upgrade. Amplifund in general actually made it more difficult for us to manage our subrecipient awards that the excel spreadsheet we had been using. I would not recommend this product for managing subrecipients

It has been great. It has made things like annual audits so much easier. It has likewise helped us centralize all of our grant documents.

Amplifund is a great tool to track grant applications, due dates, expenses, and many other grant-related tasks. Our organizations Grants Department is small, and AmpliFund has helped us expand our capabilities without having to hire additional staff.

It can take a while to get used to the system, even with training.

Before we used this system we tracked all our grants due dates by Excel and there was no budget info tied to it. Now we can manage everything from one site. I can print budget details for grant reports, which makes it much easier to manage.

Ability to track future grants, progress reports, final reports, and the budget and expenses through one program.

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