We have experienced time savings with DebtBook! We no longer have to maintain multiple spreadsheets to track our debt and the debt of our 15 water and sewer districts. We look forward to and anticipate even more time savings during the annual audit process for the year ending 6/30/21 and with the lease solution!

Once we saw the DebtBook demo, we were immediately sold. Prior to onboarding with DebtBook, we maintained the County's debt in 3 funds as well as the debt for each of our 15 water districts in multiple spreadsheets that required constant updating. DebtBook saves us time by not relying on the spreadsheets and we use it for budgeting, payment tracking, projecting debt service and as a document storage avenue. We are now in the process of onboarding with DebtBook for lease accounting and tracking and looking forward to that.

Onboarding with DebtBook is a breeze and they constantly share updates and new features. During the onboarding process, they take the time to understand, listen and set up your profile in a way that is most beneficial to you.

We believe in the tools and software that DebtBook has, the value is there for the City. We felt that it was certainly worth the cost. We’ve been looking for something like DebtBook for a while. Once we saw it, we were convinced it would be a great fit. Implementation was super easy and the software is extremely user-friendly.

The onboarding process was super simple, 3 sessions of 30-45 minutes each. This onboarding was the easiest I have ever been involved with. The software is very straightforward. The software is very easy to navigate, it does save time as we were working in excel spreadsheets. The folks at DebtBook are very receptive and update the information very quickly.

Nothing at the moment. We have worked with the team at DebtBook to make recommendations, all of which they were already working on as other clients made similar requests. They have made other enhancements prior to the City engaging and we have been the beneficiaries of those changes.

We use DebtBook for confirming upcoming debt payments, balances of each bond issue, exporting reports to excel, budget development for debt funds. The DebtBook team has always provided excellent and prompt customer service; assists us with any requests.

Ease of implementation - provided all bond documents and current manual spreadsheets and DebtBook did all the work. We simply cross-checked our manual records with the new DebtBook records.

We are pleased with all aspects of this software

I know that a full five star review is generally suspect, but DebtBook deserves it in my opinion. Right out of the box it simplifies the process of managing monthly debt payments. No more paper amortization schedules and calendar alerts. Onboarding is a simple experience and tailored to fit your needs, but it's afterwards that you know the team at DebtBook is serious about providing consistent support and making improvements. You never waste your time when you provide feedback.

It's simple to use and does what it's designed to do. DebtBook has far and away the best customer support team. No 1-800 number or support ticket queues, I talk to [SENSITIVE CONTENT] if I have a question. Giving feedback is never a waste of time and could very well lead to a new feature that all users enjoy.

I honestly don't have anything that is a con.

DebtBook replaced our use of an Excel file for debt management, and they met need for GASB87 reporting and lease management when we did not have a tool in place for that. Partnering with DebtBook to assist in both debt and lease management has yielded immediate and ongoing benefits.

Ease of implementation; Ease of use; Training and support available; Very cost effective; Functionality

Nothing per se. I will say integrating GASB87 functionality slowed development of some other debt management functionality, but it is completely understandable as we are beneficiary of both debt and lease management functionality enhancement.