# Lateral Software Reviews, Demo & Pricing - 2026 > Review of Lateral Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/government/lateral-profile --- [Home](https://www.softwareadvice.com/) / [Legal Case Management Software](https://www.softwareadvice.com/legal/) / Lateral Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lateral 2026: Benefits, Features & Pricing Wondering if Lateral is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Lateral 5.0 [(4)](https://www.softwareadvice.com/government/lateral-profile/#reviews) Pricing Starting at £50.00 per month ### About Lateral Lateral Technology's state-of-the-art, cloud-based software suite streamlines business operations to enable organizations to work more efficiently. Lateral Technology offers CRM and Case Management Software - focused on serving legal, government, finance, contact center, and collections departments. Lateral Technology automates error-prone, manual tasks with an easy-to-use interface to minimize the time operators have to spend in the system. Wondering if Lateral is right for your practice? Our Legal Case Management Software selection experts can help you in 15 minutes or less. ## Lateral User Interface ## Popular Lateral Alternatives Main Product Lateral 5.0 [(4)](https://www.softwareadvice.com/government/lateral-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at £50.00 per month Get Price Alternative Product [Gaviti](https://www.softwareadvice.com/treasury/gaviti-profile/) 4.5 [(91)](https://www.softwareadvice.com/treasury/gaviti-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.42Value for money - 4.49Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [DebtView](https://www.softwareadvice.com/debt-collection/debtview-profile/) 4.4 [(21)](https://www.softwareadvice.com/debt-collection/debtview-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.56Value for money - 4.81Customer support - 4.10Functionality Pricing Starting at £125.00 per month Get Price Alternative Product [Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/) 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Moonflow](https://www.softwareadvice.com/debt-collection/moonflow-profile/) 4.8 [(29)](https://www.softwareadvice.com/debt-collection/moonflow-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.72Value for money - 4.76Customer support - 4.52Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Fintech Market Core System](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/) 5.0 [(8)](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.88Value for money - 5.0Customer support - 4.88Functionality Pricing Starting at €4000.00 per month Get Price ## Lateral Pricing and Plans Starting price: £50.00 per month Free Trial Free Version Basic £50.00 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lateral Features - Popular features found in Legal Case Management Billable & Non-Billable Hours Calendar Management Case Notes Client Portal Communication Management Conflict Management Electronic Signature Task Management Trust Accounting Workflow Management - More features of Lateral Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Audit Management Auto-Dialer Automated Notices Automated Scheduling Billing & Invoicing Borrower Management Budgeting/Forecasting Business Process Automation Callback Scheduling Call Recording Client Management Collaboration Tools Collection Agencies Compliance Management Contact Management Contract/License Management Credit Card Processing Credit Reporting Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Visualization Deadline Management Docket Management Document Management Drag & Drop Electronic Payments Email Management Email Templates Employee Management Full Text Search Historical Reporting In-House Collections Invoice Management Monitoring Multi-Channel Communication Multi-Currency Multiple Payment Options Multiple User Accounts Partial Payments Payment Collection Payment Plans Performance Metrics Purchasing & Receiving Real-Time Analytics Real-Time Reporting Real-Time Updates Records Management Reminders Reporting & Statistics Risk Assessment Search/Filter Self Service Portal SSL Security Template Management Third-Party Integrations Transaction Management User Management Utility Billing Workflow Automation Work Order Management ## Lateral User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Lateral and would like to share your experience with others? CF Carole F. Verified reviewer Government Administration 201-500 employees Used daily for more than 2 years Reviewed May 2022 Great Product 5 Lateral took the time to fully understand our business (providing debt recovery for a number of commercial clients) and wrote a bespoke system around our requirements, suggesting many enhancements that we had not considered. We ended up with an extremely secure system that delivers vastly more than we originally asked for. The Lateral team are great to work with, are friendly and approachable and have a strong 'can do' ethos to anything that we challenge them with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I'm impressed that the system is highly intuitive and user friendly so has required minimal staff training. i like that we now have a fully automated debt recovery case management system which is importantly fully PCI DSS compliant so staff do not have to see or take payments and which credits payments to cases in real time. Lateral have password (or date of birth) protected all of our automated communications to help protect us from GDPR breaches and an added benefit of that is that we can see when a debtor has opened either an SMS or email, so no more ‘I didn’t receive that bill, letter etc’ excuses! And it's probably the automation that I like the most about the system as I can not stress enough the time saved and efficiency gained from this automation plus we have seen an immediate increase in debtor engagement from the automated communications and webforms. The automation has meant that painstaking tedious manual processes have been negated allowing staff resource to be concentrated on our more challenging cases. Cons: I can really only think of 1 extremely minor cosmetic criticism that I don't like on the system which is that the drop down items are not in alphabetical order. Anything else we have not liked or have requested has been altered or developed as the Lateral team is extremely knowledgeable, approachable and always looking at ways to improve their product to enable us to work in a smarter and more efficient manner. Reasons for choosing Lateral We decided on Lateral Technology Limited following a very impressive and professional demonstration at which everything we asked if the system could do was met with a resounding and confident ‘Yes’ reply! This coupled with an extremely competitive and affordable price had us sold. Lateral took the time to fully understand our business and wrote a bespoke system around our requirements, suggesting many enhancements that we had not considered. We ended up with an extremely secure system that delivers vastly more than we originally asked for. Vendor Response Hello Carole, thank you so much for your exceedingly informative 5\* review. It's great to hear that we're serving our clients needs so well! I'm so happy to hear you find our team to have a 'can-do' approach. That is something I hope we continue to provide to you long into the future! Ian McManus, CEO Replied June 2022 Read More CF Candis F. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Reviewed June 2022 Local Government user 5 My experience with Lateral has been great. Since starting to use Lateral it has made a huge impact on the efficiency of our work. I cannot fault the support we have been given around tailoring the system for our needs as well as the ongoing support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The thing I like the most about the software is how flexible it is and how quick and easy it is to make changes as our services and processes change. Cons: I honestly can't think of anything I don't like about the software! Reasons for choosing Lateral The flexibility that Lateral offers. Reasons for switching to Lateral As the number of our cases were continuing to increase the software and system was no longer suitable for our needs. Vendor Response Hi Candis, thank you for your kind and generous review of our software. The flexibility of our platform along with our great support team are aspects of our business we pride ourselves on. I look forward to continuing our great working relationship. Thanks for trusting in Lateral Technology! Ian McManus, CEO Replied June 2022 Read More WM Wendy M. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Reviewed June 2022 Lateral Debt Recovery Case Management System 5 Lateral is an excellent case management system. With the automated process's put into place it saves a lot of manual user time working on the cases so can focus more on the debtors that don't pay. Highly flexible, easy to navigate and looks good! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lateral is a very easy and flexible system to use and the integration from one system to Lateral was a fairly easy process. Cons: Flexibility of what it can do is second to none! Reasons for choosing Lateral Cost and what it could offer us. Vendor Response Hello Wendy, thank you so much for your 5 star review. The ease of use of our software is one of our biggest selling points and we look forward to continuing to invest to keep it flexible and easy to use for you and your team! Thanks again, Ian McManus, CEO Replied June 2022 Read More JS Jon S. Verified reviewer Financial Services 2-10 employees Used daily for more than 2 years Reviewed May 2022 Great product 5 Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration was simple and received fantastic support throughout. Easy to use system that has saved us time Cons: Building workflows used to be quite laggy but this was resolved in the recent update Vendor Response Hi Jon, thanks very much for your excellent review of our software. I'm happy to hear that you regard our support as 5\* and that the building of workflows has been speeded up now with our latest release. We continue to invest heavily in improvements to our software and hope we continue to save you time with your business processes. Ian McManus, CEO Replied June 2022 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Legal Case Management Software [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1737) Recently recommended **374** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (528) Recently recommended **355** times [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (286) Recently recommended **261** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (803) Recently recommended **232** times Stuck Between Options? Our experts can help you compare Lateral with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice