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> Reviews of OpenGov Permitting & Licensing. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenGov Permitting & Licensing is a good fit for you!

Source: https://www.softwareadvice.com/government/opengov-citizen-services-profile/reviews

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OpenGov Permitting & Licensing Reviews

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# OpenGov Permitting & Licensing Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(27)

4

(28)

3

(19)

2

(4)

1

(2)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

3.8

Value for money

3.8

Functionality

3.6

* * *

### Pros

"Our staff and constituents like the ease of applying, reviewing and reporting on permits."

"Web based so in theory perfect for remote work."

"Ease of creativity in building the form and user experiences."

### Cons

"Lack of info on past permits on the location page."

"Makes it impossible to see what a past permit was for."

"Customizations are harder to come by."

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OpenGov Permitting & Licensing Reviews, Pros and Cons - 2026 Software Advice