--- title: "Quorum Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Quorum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Quorum is a good fit for you!" source_url: "https://www.softwareadvice.com/government/quorum-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Advocacy Software](https://www.softwareadvice.com/nonprofit/advocacy-comparison/) / [Quorum](https://www.softwareadvice.com/government/quorum-profile/) / Quorum Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/government/quorum-profile/) Reviews [Alternatives](https://www.softwareadvice.com/government/quorum-profile/alternatives/) # Quorum User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 26 reviews (79%) - 4 stars: 2 reviews (6%) - 3 stars: 2 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (9%) ### Most mentioned pros - They are always available via the chat function on the website and scheduling a one-on-one training is also very easy. - The best thing about Quorum is honestly their customer service and staff. ### Most mentioned cons - They take no accountability for their actions, do not appear interested in understanding or helping to resolve technical issues, and provide a very poor ROI for the price. - Lack of mapping integration at the state legislative level. ## Quorum customer reviews Showing reviews 1-25 of 33 (page 1). ### Excellent Government Relations Platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quorum is a feature-rich government relations and legislative/regulatory tracking platform that has helped our federal affairs team to improve our outreach, track legislation, and map our engagement and impact. Quorum's tools, particularly its issue tracking and sheets features, have given us the opportunity to have a bird's eye view and the ability to go granular across the wide variety of issued we track. Quorum is first in class for state legislative tracking, too. #### Cons Quorum's rich feature set took some getting used to, and they were very helpful in resolving these initial challenges through a strong customer service offering. #### Vendor response Thank you for providing your feedback on our product and customer service. It's wonderful to hear the issue management and sheets features are helpful to the work you do! Replied April 2019 --- ### Love Quorum! - Overall rating: 5/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Legislative Office - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Quorum! The best thing about Quorum is honestly their customer service and staff. Of course, the website is wonderful as well, but the staff honestly make the company what it is. They are always available via the chat function on the website and scheduling a one-on-one training is also very easy. Quorum also offers step-by-step instructions on how to do most everything on their website. I love using Sheets for tracking and displaying bills, and I especially appreciate the public-facing maps that you can set up with your sheets. I also appreciate that the status of legislation is updated throughout the day. I also love how easy it is to search for legislation and I really like that each bill has a direct link to the actual legislation. #### Cons Integration with our existing business processes was/is a bit of a challenge. Our company uses StateNet primarily for tracking legislation. Quorum's bill tracking mechanism is a bit quirky and every user at our company is linked in Quorum, which is not a good thing in our case because we all track legislation in different subject areas for different grants and projects. Also if one user marks a bill "unimportant, it is removed from everyone's tracking dashboards. I wish Quorum's bill tracking worked a bit more like StateNet's and then Quorum would be absolutely perfect!!! --- ### API review - Overall rating: 3/5 - Reviewer: Tyson M. - Verified reviewer: Yes - Industry: Government Relations - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For what it advertises, it does well. For being flexible to our trade association's growing advocacy needs, it leaves a lot to be desired. The ability to do paid social and a more robust and customized reporting section would be way more useful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of set up is great. For what features it has, it's fairly easy to use and get where you need to go. #### Cons It's such a finished product that it doesn't have a lot of flexibility when you need it to do something new or to try a new feature. As such because it's so baked and new feature updates are few and far between, if the tool doesn't do something you need the customer service folks give you a big "shoulder shrug". #### Vendor response Hi Tyson - Thank you for taking the time to write a review! I'm happy to hear that Quorum is easy to use and that you were able to get up and running quickly! Additionally, I appreciate you letting us know your thoughts around new features. We are able to build best-in-class software by listening to client feedback and implementing their ideas. If you're interested, I would love to set up some time for you to share your thoughts with our Sr. UX/UI designer or other opportunities to share your thoughts with the product team. Reach out to accountmanagement@quorum.us if you're interested. Replied August 2020 --- ### Stop the Spreadsheet Madness - Overall rating: 5/5 - Reviewer: Justin S. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you work in the public affairs or government relations fields, this software is a must have. No more exporting contact lists of Members (local, state, and federal) in one platform to use in another. No more tracking legislation in one system and grassroots campaigns in another. No more spending hours putting together data from different systems to put together a report on the effectiveness of your engagement and advocacy on that critical bill. Quorum says their system is software built for public affairs. It's not only that, but it's also a game-changer. #### Cons Literally the only downside of the platform is how powerful it is and how many features it has. Remembering everything the system can help you do can be a challenge. On the flip side, I can't say enough about Quorum's customer service and their willingness to help. This isn't an hour-long software onboarding for your team. It is regular meetings with the team at Quorum. If you're not careful, you might forget that your public affairs department doesn't have it's own IT team. #### Vendor response Awesome to hear that Sheets have been a game-changer for you. Our Customer Success team is at your service as you continue to familiarize yourself with Quorum's many features. Thanks for the kind review! Replied May 2020 --- ### Unmatched customer service - Overall rating: 5/5 - Reviewer: Sara G. - Verified reviewer: Yes - Industry: Plastics - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quorum provides the best customer service of any product I think I've ever used. They are always extremely quick to respond and are direct in answering your question. They ask the right questions, and while most things can get solved within minutes, if they can't, they will get it done as soon as possible--you are not forgotten. The bulk upload feature is great because you can correlate your cells to the actual fields in Quorum. Extremely intuitive so that it doesn't require a set Excel template to upload. The custom data and download center is also great for creating leave behinds for our congressmen. #### Cons The Outbox feature is great to have, but it is not meant to serve as your primary newsletter service, even though it can. There are many simple email features that are lacking that would be great to implement. While it can serve as your database of contacts, it is not the best CRM we've ever used. It's definitely meant to be a place for your advocacy efforts but maybe not your entire database. #### Vendor response The bulk upload functionality is certainly a handy one! Wonderful to hear that makes it easy for you to keep your contact records up-to-date. We'd welcome your product feedback on how we can make Outbox more valuable to you; feel free to share that feedback with your Customer Success Manager or reach out to me at accountmanagement@quorum.us Replied May 2020 --- ### Quorum - Overall rating: 4/5 - Reviewer: Pauline W. - Verified reviewer: Yes - Industry: Government Relations - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent produce, excellent customer service #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The company is very responsive to users' feedback and has implemented many of our ideas and suggestions for improvement. Quorum's Sheets feature has made it easier to develop advocacy target lists and bill tracking charts. Its Documents database is the most extensive I have seen. #### Cons We have come across some minor bugs that the company is addressing. #### Reasons for switching to Quorum Quorum had much more functionality --- ### SGR Review - Top 5 pharmaceutical company - Overall rating: 5/5 - Reviewer: John V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Sanofi SGR Team would highly recommend this product to other state lobby teams. Every month they add more and more content to make our jobs in the state easier to navigate. If there is a new request, customer services is always willing to help their IT Department add that for our SGR Team. Our representative even comes to Team meetings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Sanofi SGR Team comments about the bill tracking and daily updates. The system also runs great reports for internal use. #### Cons Sometimes, I can't remember how to add or delete a function. But customer services will always jump on a call or webex to assist. #### Vendor response Thank you so much for recommending Quorum! We're glad to hear regular updates to the platform enhance your experience with Quorum State and that our support team has been able to assist when you've encountered challenges. Replied April 2019 --- ### Amazing Resource - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many different components that as long as you invest the time to learn the software, it can make your job so much easier and give you an incredible amount of data. The Quorum team is also excellent to work with -- friendly, helpful and genuinely interested in feedback. #### Cons It can take some time to become familiar and learn the features, but it's worth the investment. #### Vendor response Thank you so much for sharing your thoughts and for making the investment in learning and making the most of Quorum! Replied April 2019 --- ### Love the ability to make custom reports! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quorum makes the work more efficient and manageable! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Capturing engagement as we track legislation in a more intentional way helps to not only visibly see but understand the relationships, issues and area where our progress lies and where there is work to do. #### Cons Inability to sync with other software or programs being used like VAN. #### Vendor response Thank you for sharing your experience with Quorum! It's great to hear that our software makes it easier to track and report on your policy landscape in one place. While we do have the ability to integrate with some platforms, including Salesforce, I'm sorry we aren't currently able to support the particular sync you're looking for. Replied October 2019 --- ### I love Quorum - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use, the customer is fantastic and I like how it helps to make my teams' job a little easier. They have information at their fingertips with the app to look up staff members, notes, or touches to offices. #### Cons At the moment, I don't really have any cons #### Vendor response We're so glad we can help make your team's job a little easier. Thanks for sharing your Quorum experience with the Capterra community! Replied April 2019 --- ### Quorum Makes My Job Easier - Overall rating: 5/5 - Reviewer: Teddy B. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that everything is in one place -- the functionality is so useful from little things such as finding policymaker contact information, to insightful data. #### Cons Nothing! It's a great tool. I think clearer Boolean instructions for new users would be beneficial. --- ### Terrible functionality and abysmal customer support - Overall rating: 1/5 - Reviewer: Ashley D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The company is difficult to communicate with, and unable to provide adequate technical support to due to a "backlog" with their technical team. They take no accountability for their actions, do not appear interested in understanding or helping to resolve technical issues, and provide a very poor ROI for the price. For example, their onboarding specialist stated "I’m unable to provide a specific date or date range for when this work will be completed" when asked when our campaigns would be migrated. As a company, I found their staff to be rude and incompetent and sometimes overtly hostile. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There's honestly nothing positive I can say about this platform. I would give it negative stars if possible. #### Cons We were forced to migrate to Quorum after they acquired Phone2Action. It's a difficult to use platform and they have non-technical staff doing campaign migration, resulting in sloppy errors that then have to be written out by email because they make it impossible to talk to anyone on the phone. We lost many important functionalities that we had in Phone 2 Action. For example: Whereas before we had easy dropdown options to control formatting and insurance a seamless integration with our website, Quorum requires custom CSS to control something as simple as a form or button color; so if you don't have someone in house who can do the CSS, buyer beware. An inferior platform in every respect. #### Reasons for switching to Quorum We were forced to switch after Phone2Action was acquired. Quorum then discontinued it and forced us to switch, and took a away a bunch of the functionalities we had, including the very reasons we had chosen to go with P2A in the first place. They forced us to migrate, creating so much extra work we might as well have switched platforms, and refused to make any financial adjustments to our P2A contract, while robbing us of key functionalities and wiping out our sig counts, making us start over from zero. The worst "migration" experience I've had in more than a decade of advocacy work. --- ### DO NOT BUY FOR STATE AND LOCAL LOBBYING - Overall rating: 1/5 - Reviewer: Monica S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It's not worth the money for state work. I feel lied to and bamboozled. I could have continued using the state directory and paid the couple of hundred dollars for unlimited use for lobbyist in a box. DO NOT PURCHASE THIS SOFTWARE FOR STATE AND LOCAL LOBBYING! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It did an ok job at notifying when bills went to committee. #### Cons I purchased quorum for state lobbying efforts. They lied about having contact information for legislative staff. When I then moved to end my contract they told me that: 1. My state doesn't publicly list the contact information for legislative staff. Therefor they will not be providing me with the contact information for any legislative staff, that I should just use the generic email that is also listed on the state website. 2. I need to give a 60 day notice to end my contract Absolutely outrageous! --- ### Quorum is a time suck - Overall rating: 1/5 - Reviewer: Linda N. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered BAD. We are a small profit without the time for their long courses. We did not want quorum but they bought out the company we chose. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Ever since they bought Phone 2 Action intelligence tracking and reporting is so complex it is taking hours and hours where it used to take 20 minutes. #### Cons Inability to get help on the phone. The help techs leave out steps and clarifications that make it impossible to succeed. #### Reasons for choosing Quorum We didn’t! The company selected by us was bought out and we were forced to migrate. #### Reasons for switching to Quorum Forced-buyout. We didn’t want it but were in a contract and had to take it #### Vendor response Thank you for taking the time to share your feedback. We’re truly sorry to hear about your frustrations with the platform. It’s never our intention for customers to feel like they’re not getting the support they need or spend more time than necessary on our platform. We know how valuable your time is, especially as a lean team trying to make an impact. We’re committed to making tracking and reporting more intuitive and efficient. So, please don't hesitate to reach out to support@quorum.us with any thoughts or questions. We’re here to support you. Replied December 2024 --- ### Great customer service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quorum has been very helpful to our organization in accomplishing our advocacy goals, especially in the COVID crisis when virtual grassroots advocacy is absolutely critical. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quorum is great because it combines legislative tracking, grassroots, and outbound email into one tool. I picked up on the tool quickly, but the support team is VERY responsive whenever I do have a question or if I run into a glitch. I also appreciate that I don't feel like I am being sold to when I talk to our rep, more that they genuinely want to help our org accomplish its goals. #### Cons Some aspects of Quorum are not user-friendly and take some time to learn. I use Quorum daily, but my colleagues who use it less frequently sometimes have trouble remembering how to complete certain processes like setting up an action alert or policy tracking alert. #### Vendor response I love to hear that our support team is "VERY responsive," and I agree that our customer success team genuinely wants to see our clients accomplish their goals! I'd love to hear your thoughts on how we can make the product more user-friendly! Reach out to me at accountmanagement@quorum.us if you're interested in setting up a call with our Sr. UX/UI designer to share your thoughts. Replied August 2020 --- ### The Quorum Transition - Overall rating: 5/5 - Reviewer: Katie O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User-friendly, multi-faceted approach to tracking advocate activity, leveraging advocacy priorities, engaging with lawmakers and their offices, and displaying professional data sets. #### Cons Certainly costlier than other vendors, and at times capabilities are discussed and/or promised that aren't quite delivered as described. #### Reasons for choosing Quorum For the reasons mentioned above. #### Reasons for switching to Quorum Less capabilities, unreliable customer service, difficult for users to take action on important advocacy priorities, etc. #### Vendor response Thank you for sharing about your transition and feedback. Since the beginning, we've applied customer feedback to build best in class software and we fully believe that's how we get better at helping you! Replied October 2019 --- ### Quorum review- Features that provide value - Overall rating: 5/5 - Reviewer: Megan T. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was very easy and fast. They have a comprehensive resource center. The additional tracking features provide great value for our smaller GR shop and allow us to work more effciently. #### Cons There is a bit of a learning curve with the system and takes some training before you're able to get the most out of all the features. #### Reasons for switching to Quorum We needed a more sophisticated grassroots/stakeholder management platform. --- ### Actionable Insights - Overall rating: 5/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, my contact [SENSITIVE CONTENT HIDDEN] is very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quorum helps us generate actionable insights on a routine basis. It is most helpful for us to understand what elected officials are talking about on social media and owned channels. #### Cons Lack of mapping integration at the state legislative level. #### Reasons for choosing Quorum None --- ### Quick and Easy Access to State Legislation Status - Overall rating: 5/5 - Reviewer: Kathryn L. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Always get quick, efficient and pleasant service from staff when I have a question. That is critical when I need to run a report. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can quickly reference bill text, status, and latest actions from either my laptop or phone when travelling. #### Cons Filters still need to be refined. Still receive a lot of bills that don't impact my business. #### Vendor response Thanks for sharing your experience with the Capterra community and for highlighting our mobile app! It's great to hear that's helpful while travelling. If you'd like to talk more about your bill filters, please feel free to reach out to your Customer Success Manager. Replied May 2020 --- ### Love Quorum! - Overall rating: 5/5 - Reviewer: Kara N. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use across all add ons and excellent customer service. #### Cons I wish there were more functionality in the state and local tools. #### Reasons for choosing Quorum The access to information about elected officials and the ability to map and track our engagement with them with ease. #### Reasons for switching to Quorum We wanted a platform that was a one stop shop for advocacy work. #### Vendor response "Excellent customer service" is music to our ears! We'd welcome your input on additional functionality you'd like to see at the state and local level. Please feel free to make your recommendations known to your Customer Success Manager or reach out to me at accountmanagement@quorum.us Replied May 2020 --- ### Quorum User Experience Review - Overall rating: 5/5 - Reviewer: Kate B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate the suite of options available for organizing bills and officials. It's helpful to be able to select from lists of officials that I've made when sending out an invitation to an event that I think officials might be interested in. I also appreciate that I can track the progress of not only individual bills, but for issue areas at large. #### Cons The search bar can be frustrating. For example, if I log onto Quorum and search a keyword like "biodiversity," it often defaults to officials. #### Vendor response Hi Kate! Thank you for your review, and I'm happy to hear that you find Quorum valuable! Per your point regarding default searching, I recommend you reach out to your customer success manager or our support team who can help adjust your search settings to your liking. Again, thank you for your feedback! Replied October 2020 --- ### NDAA Review - Overall rating: 5/5 - Reviewer: Frank R. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've had a fantastic experience wit Quorum! Their product is effective in ensuring we do not fall behind in tracking legislation or staff changes. Further, they greatly value their clients in a way that other companies simply do not! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to track legislation and place the desired bills into an easily downloadable spread sheet is the most significant tool for our legislative affairs. Additionally, the ease in creating custom one-pagers for our members is an important feature for providing value for prosecutors who may visit DC to lobby their legislators. #### Cons The two areas lacking in some form are custom descriptions of legislation, including short summaries. Further, the service does not provide its own news service, however it very effectively tracks news that may mention your company. #### Vendor response Great to hear the custom one-pagers feature is valuable to youit's definitely a unique tool we're proud of. Thanks for sharing about your experience with our product and our team! Replied May 2020 --- ### Simply the best! - Overall rating: 5/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly on both the user experience side, as well as the administrator side of things where I am able to control nearly aspect of what I would like to do. The customer support team is also incredible. The live chat support always has quick responses and answers, and if they do not know immediately they will get an answer for me in a timely manner. #### Cons Nothing, it is the best product on the market and helps me on a daily basis! #### Vendor response Thank you for your review and for your kind words for our support team. I'll make sure to pass those along. Replied May 2020 --- ### Quorum is a Game Changer - Overall rating: 5/5 - Reviewer: Cicely S. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Quorum has been incredibly positive. I recommend Quorum often to colleagues at lobbying firms, public affairs firms, associations and corporate offices. Highly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quorum is a must-have for public affairs and government relations professionals. I have used Quorum for 5 years and continue to be a big fan of the product. #### Cons I don't have any problems or cons with the software. --- ### Quorum — Best Legislative Database for Public Affairs - Overall rating: 5/5 - Reviewer: Eli S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Providing great data to track all of our issues and help our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use, great and constantly updated insights, helpful customer success teams and great template designs. #### Cons Sometimes have trouble downloading data in formats that would be most helpful but usually can work around this #### Vendor response Thank you for sharing your experience using Quorum! If you'd like to chat more about how we might be able to improve the format of your data downloads, please reach out to your Customer Success Manager or myself at accountmanagement@quorum.us and we'll see what might be possible. Replied May 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/government/quorum-profile/reviews/?page=2) --- Quorum Reviews, Pros and Cons - 2026 Software Advice